1. Helena Vision Care, LLC

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Helena, AL

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Helena Vision Care, LLC

5.0 (5 reviews)
Closed • 8:00 am - 5:00 pm

Services - Helena Vision Care, LLC

Eye exams

Eyewear fitting

Retinal imaging

Helena Vision Care, LLC Photos

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Recommended Reviews - Helena Vision Care, LLC

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Day Eye Center/ Hoover Eye Care Partners - VSP Eye Doctor

Day Eye Center/ Hoover Eye Care Partners

4.0(4 reviews)
5.9 mi
•$$

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.

Photos
Day Eye Center/ Hoover Eye Care Partners - Dr Day

Dr Day

Day Eye Center/ Hoover Eye Care Partners - Lilly Pulitzer eye wear, Vera Wang    eye wear, VSP Eye Doctor, Harley davidson eyewear

Lilly Pulitzer eye wear, Vera Wang eye wear, VSP Eye Doctor, Harley davidson eyewear

Day Eye Center/ Hoover Eye Care Partners

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Helena Vision Care, LLC - optometrists - Updated October 2026

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