I have visited this eye care business twice and each time I received great service. They are open…read moreand honest about what will come out of pocket vs what is within the insurance plan. They are quick and efficient with service and have kind mannerisms.

I love Mrs. Dr. Williams. She is very friendly and professional. I never feel rushed or…read moreuninformed. I highly recommend this clinic.

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.

Wonderful experience at Southlake Optometry. Dr. Natalie…read moreSimons was very approachable and pleasant. I would greatly recommend this practice.

I've been using Dr. Tracy Mercer for many yeary sister also has used her many years as well. she…read moresuffers with Macula degeneration in both eyes - my Dad, Mother and all three of us sisters. I have just been diagnosed with it. everyone in ther office is exremely courteous and friendly. they are the best...

PSA WARNING: Do NOT go to Alabama Family Eye Care in Hoover (5356 Stadium Trace Pkwy #100) unless…read moreyou want to be taken advantage of. I've never had a worse medical/office situation in my life. In the state of the world right now, it would nice to be able to trust your local healthcare practitioner, but I guess that's gone out the window also. Just a warning to others so you don't have to experience what I went thru.

1) If you decide to pay for photos of your eyes, tell the doctor not to take extra pictures without…read morepermission or they'll bill you double the amount you agreed to. 2) Dr. Nguyen got distracted during my refraction test. When she said the appointment was over, I reminded her we hadn't finished determining my prescription. She insisted she had, so I took her at her word. Ordered glasses based on her Rx and everything was totally out of focus. After confirming the glasses did match her Rx, I returned them, went to another practice, and got a drastically different Rx (1.25 versus -0.25). Ordered new glasses, and I can see perfectly with them.

I have been a patient here for several years and have always received great care, they seem to…read morecover everything. The staff are friendly and the doctors are very attentive and help you address my needs. If there are any negatives the doctors seem to switch every few years but that aside the new doctor is as good or better than their predecessor (that means the one before them)

All of the doctors are so sweet! very quick and efficient everytime time I go! Dr. Bearman…read moreespecially is very knowledgeabl!

Absolutely amazing customer service! So patient and polite with me and my indecisiveness for…read morechoosing frames. I highly recommend them if you need glasses!

From the owner: Family owned business that specializes in filling prescription glasses that meet the needs of the…read morepatient. We offer custom looks with custom eyewear to match your style. We do not offer eye exams!

Both Devon & Dr. Powell have been incredibly kind and helpful each time I've visited this location…read more 10/10 recommend visiting them for all your eyewear needs

Devon is amazing to work with. She helps you select the frames that work best for you. She goes…read moreabove and beyond in the customer service department. I wouldn't go anywhere else! Marilyn B.

I don't trust anyone else with my eyes. I have been coming to Eyecare Associates for a couple of…read moreyears now and they always make sure my eyes are in the best condition and have a great selection of eyewear. Dr. White is the best. She always makes sure I have healthy eyes and will run the proper tests to ensure that.

Called them at 12 pm asking to place an order for replacement glasses, receptionist said she would…read morehave the glasses department call me, no call until 4 pm, called again, she said the exact same thing and I still have received no call and they are now closed.