If you don't want to feed the Luxottica monster (my friend G told me that they dominate the the…read moremarket, as well as own LensCrafters and Sunglass Hut), iiis is a perfect way to rebel. The design of the shop is quite funky and artsy (be careful not to fall into the pit!) and has all of the frames out so you can try them on as you like. I hate when all the frames are under lock and key; it really hinders the trying-on process. I checked out a couple of eyeglasses places in Birmingham and found myself drawn to the more obscure and unique frames at iiis. No Ray-Ban, Prada, or Vogue here. The ladies are all very nice and are very helpful and patient if you take hours to decide on your frames (ahem, me). Low pressure sales tactics. They are happy to help to find frames or if you want to browse solo, that's okay too. Plus they will even write down the glasses you're considering, both in their book and on a little card for you to take home. I'm not crazy about the location of Five Points but at least it's centrally located. iis is a little more expensive than what you might pay at other places but rest easy in the knowledge that you've got a very special pair of frames and are supporting a locally-owned shop. I did consider buying eyeglasses online but you just can't get personalized service like this online. This is great if you need adjustments later on. I'm very happy with my handcrafted-in-the-USA hipster specs!

Unique, top designer quality drama and lenses. Pricey but impaired to Ray Ban and other top…read moredesigners. Moscot was the brand that fit my pleasure.

PSA WARNING: Do NOT go to Alabama Family Eye Care in Hoover (5356 Stadium Trace Pkwy #100) unless…read moreyou want to be taken advantage of. I've never had a worse medical/office situation in my life. In the state of the world right now, it would nice to be able to trust your local healthcare practitioner, but I guess that's gone out the window also. Just a warning to others so you don't have to experience what I went thru.

1) If you decide to pay for photos of your eyes, tell the doctor not to take extra pictures without…read morepermission or they'll bill you double the amount you agreed to. 2) Dr. Nguyen got distracted during my refraction test. When she said the appointment was over, I reminded her we hadn't finished determining my prescription. She insisted she had, so I took her at her word. Ordered glasses based on her Rx and everything was totally out of focus. After confirming the glasses did match her Rx, I returned them, went to another practice, and got a drastically different Rx (1.25 versus -0.25). Ordered new glasses, and I can see perfectly with them.

I really liked this location. It's smaller than the one I normally go to but I don't mind that at…read moreall. I came here because I had scratched my cornea and was so happy that they were able to see me immediately as I was in a lot of pain. I saw Dr. Samal who treated me immediately. She was very professional and instantly made me feel better. I had to follow up with her two more times to make sure I was healing. Very thankful for this location. Highly recommend them for all your eye care needs.

Came here to get in an eye exam before the end of the year as the one closest to my location was…read morebooked solid. I arrived a little early and had to wait a little past my scheduled time. They do offer the eye scan so that your eyes don't have to be dilated, which is always nice. They have a good selection of glasses and sunglasses available. The staff who helped select the glasses and the optometrist who saw me were all nice and helpful. They even sent my glasses to my typical store. I'd come back here again if my local location was booked up again.

Excellent Customer service. Got a pair of Ray Ban Meta glasses and I love them. The service…read moreprovided by 2020 optical was excellent. They shipped my glasses to Chicago with no problems.

Just bought my first pair of glasses from 20/20 Optical in Bessemer. I needed reading classes…read morebecause I sit in front of a computer screen so much. Good selection with awesome personal service. 24 hour turnaround! I have never gotten that anywhere else that I can remember. I am planning to go back soon and get some driving glasses. I usually go to Costco to get glasses because they are good quality and relatively cheap. But I am going back here next time for the excellent quality and service. Sometimes even an old cheap guy like me is willing to pay more to get more.

Best staff best selection best experience and the owner i purchased 5 pair and the staff has…read morebeen absolutely finamnal two me i want buy any where else in town and the owner jj is the sweetest!!!!

Wow you still don't get it. Glad you posted so people can see straight from your mouth the lack of…read morecustomer service you offer. First of all I was very clear about our needs that day and stated them clearly in my review well. I made any kind of statement that morning that I would not be purchasing from you ever! Furthermore, after your refusal to help I stated that my husband and I both wore glasses and had you helped us we would have chosen you for future needs. Also, if you had been kind to my son and I and helped him find a style that suited him, you never know, we may have gone ahead and purchased them from you and then went to lens crafter for a quick pair that he could use later as his backup. Secondly, what you sadly still fail to understand is the concept of customer service. Every time someone walks in your store there is no guarantee they will purchase from you. I was still a potential customer that day and for future needs. Had you treated us like the customers that we were I would have been back. My husband just reminded me this week he needs new glasses and so do I, if I had had a good experience with you we would be coming in for ourselves. Too bad.

They were very personable. Offered water when we first came in. They were also very conscious about…read moreyour personal space. And also very helpful with picking out frames and getting the best deal with your insurance. Will definitely be back! And will recommend to family and friends. They also have Saturday appointments which is appreciated.

They were certainly cautious and careful about Covid. The extreme cost (even with good insurance)…read moredid not make it worth the money spent on new glasses. My "scratch resistant"lenses were scratched within a month of careful wear. Then 6 months later they would not get me new lenses again when they were scratched yet again. Not worth the money folks!

My youngest said he'd give the doctor 10 stars. Well, there aren't 10 stars so I'll give the…read moreoffice 5 stars. It was easy to schedule the appointment. We were seen on time - no wait time. The doctor and techs were thorough in explaining what each test was for and the results. The kids learned a lot about their eyes and how to protect them.

Dr Gregory has been my eye doctor for many years, she is very caring, compassionate and always…read moretakes time to listen to what I may have to say. Very professional, knowledgable and supportive doctor. I would highly recommend her to anyone looking for an eye doctor. I give her and her staff 5 stars for Staff, Punctually, Helpfulness and Knowledge.

Excellent frame selection. Frame suggested has looked great and multiple compliments on it…read more Progressive lenses are working great from using my phone, computer, or driving. Very happy with my glasses.

We have been using Sasser Opticians for 20 years. We have always received the best care from every…read moreemployee. I would highly recommend John Sasser.