I have visited this eye care business twice and each time I received great service. They are open…read moreand honest about what will come out of pocket vs what is within the insurance plan. They are quick and efficient with service and have kind mannerisms.

I love Mrs. Dr. Williams. She is very friendly and professional. I never feel rushed or…read moreuninformed. I highly recommend this clinic.

Absolutely amazing customer service! So patient and polite with me and my indecisiveness for…read morechoosing frames. I highly recommend them if you need glasses!

From the owner: Family owned business that specializes in filling prescription glasses that meet the needs of the…read morepatient. We offer custom looks with custom eyewear to match your style. We do not offer eye exams!

Wonderful experience at Southlake Optometry. Dr. Natalie…read moreSimons was very approachable and pleasant. I would greatly recommend this practice.

I've been using Dr. Tracy Mercer for many yeary sister also has used her many years as well. she…read moresuffers with Macula degeneration in both eyes - my Dad, Mother and all three of us sisters. I have just been diagnosed with it. everyone in ther office is exremely courteous and friendly. they are the best...

Been coming here for years. They check a lot here and are polite and very informative. They do get…read moreyou in and out pretty fast. I didn't have to wait too long. I found a pair of frames and decided to refresh my look. The glasses are usually pretty expensive so I wait until I really need an upgrade but I do like tint and a few more specifics. I still recommend this place

I've been a patient of Eyecare Associates in Homewood, Alabama…read morefor years. The Provider Dr. Vanoy is excellent, that's why I go back, but the eye glass technicians each time I purchase my glasses which, cost more each time are just not efficient in helping you choose the right eyewear. The first pair of glasses I purchase for over $600.00 when I received them, and got home to work on my computer, did not fit correctly and were to heavy for my face* I took those back and the lady who reviewed the glasses, changed the frames, I assumed because she was the expert eye technician, that these glasses should be better the second time around, well to much of my surprise, I was wrong again. I went in to pick up my replacement glasses for the second time, the lady handed me my glasses, and I put them on, she did not check to review with me if they fit or how they should fit, due to it was close to closing time, and she seemed to be one of the ladies that check you in behind the desk. well to say the least when I got home with the replacement glasses, using them for about a week, I noticed these glasses did not feel good, They were to tight and did not go all the way behind my ear, I ordered the ear extenders for glasses and they just irritated my ears. It is so frustrating to have a very good provider, but then have to deal l with the eyecare technicians whom seem not to get your glasses right on every visit that you have your yearly exam. I had to go to another eyeglass provider with my written eyeglass prescription from Dr. Vanoy and have new glasses made. They attempted to try and remedy the replacement pair from eyecare associates ,but it was obvious the replacement pair of glasses were to small for my face. I had to put out more money to purchase a new pair of glasses, So due to lack of experience of the Eyecare Associates technicians and just overall process of purchasing eyewear from Eyecare Associates in Homewood is always an Issue each time. Dr. Vanoy is an excellent Provider, but I refuse to purchase eyewear from Eyecare Associates in Homewood, Alabama and spend that amount of money when you have continue to have to return and still not have a solution to the problem. My total eye exam and eyewear bill out-of-pocket totaled about $1000.00 for the year of October 2023 even with eye insurance. It is better to purchase your glasses from another provider to avoid this type issue. A patient should not have to be subject to this type of experience year after year. Thanks P Boston

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.

Doctor and staff friendly and answered all questions. Wait time was less then 30 minutesread more

I don't know why this place has never had a review, but I think it's awesome place! A couple…read moreof months ago I dropped off a glasses prescription from Target and asked if they could fill it for me. "Sure" they said. I found the frames I wanted (they were super nice and took time selecting just the right frames) and they took care of it. A little over a week later, my glasses were back. However, because I have progressive lenses it's been hard to figure out if the prescription was too strong or the placement within the lenses was off. Either way, I'm not seeing as well as I would like. So I made an appointment on Thursday and they got me in the next morning at 7:15. Cool. Now, my appointment took a a little more time, but that was mainly because I didn't have my original exam there. So Danielle, the super nice and efficient tech and Dr. Doss were so awesome to take time to figure out exactly what the problem was. Seems like it may be a bigger issue with my right eye, but I'm glad they were willing to figure it out. They gave me a different script and placed an order for new lenses. No issues or problems. Every single person there was cheerful and pleasant. They have a large staff. That was the first doctor's office I've visited that had a kiosk check-in. I'd heard about them but I've never seen one in person. Very cool. NO PAPER OR CLIP BOARDS! It was like a kiosk at the airport...scan your ID and insurance card if you have it and then your info comes up. The exam area is much larger than it looks from the outside. I visited the Trussville location so I'm not certain about the other locations. The waiting area is spacious and the optical side is neat and orderly. The selection is not as large as it is at Schaffer, but the best part is that the frames at VisionFirst are NOT over priced. I saw a lot of frames I liked in the $185 range. A lot of name brands and also frames I've never heard of but loved the look. I can't speak for all locations of VisionFirst, but if you are needing to change eye docs or just want to try some place new, check them out!

I just moved to the area and went to Vestavia Eye Care for the first time today. I was seen by…read moreTaylor and Dr. Essinger and they were both amazing! They were both warm and knowledgeable, making it a great experience. I highly recommend this office and will be back!

Let me start by saying I was prescribed glasses for the first time in fourth grade. Needless to…read moresay, for the past 19 years, I have been in optometrist's offices 1-4 times per year. Dr. Essinger is hands down the best optometrist I have ever seen. The staff at Vestavia Eye Care was friendly and helpful from the moment I reached the front counter. The initial tests and evaluations were thorough, especially when I told them some recurring issues I was having. (Note: make sure you have at least an hour for your exam if you have an issue.) When I told Dr. Essinger the issues I had been having for two years that were unsolved mysteries for every doctor I saw, he was the first to care. He ran texts on me I had never seen and he came up with two theories for me to test. In fact, he was so concerned that he told me to text him as soon as I had progress. His caring concern brought tears to my eyes! Birmingham- We are so fortunate to have this office here! If you need a reliable optometrist for your family, look no further! I was also told they have a pediatric optometrist on staff for those of you with little ones.

The staff at this office is so friendly and professional. Dr. Reid is so patient and sweet. My son…read moreand I both have been coming here for years. They don't dilate your eyes here which is a plus. They have a nice selection of eyeglasses for kids and adults. If you live in or near Helena I would definitely consider using this office.

The staff was great! The eye doctor, she is very friendly! I've never had an eye doctor that…read moreactually had a full conversation with me about life and my eye health. A great selection of eye wear, too!

Excellent frame selection. Frame suggested has looked great and multiple compliments on it…read more Progressive lenses are working great from using my phone, computer, or driving. Very happy with my glasses.

We have been using Sasser Opticians for 20 years. We have always received the best care from every…read moreemployee. I would highly recommend John Sasser.

Vicky was amazing! I had scratched my fairly new progressive lenses and was mad at myself for being…read morecareless by not keeping them in my lens case. Vicky took great care in getting the lenses replaced for me. The price was amazing and the customer service was everything I could have wanted - and more! She even threw in a pretty new lens case!

Very warm and inviting. The whole staff check in, eye tech, Dr Tyner and Lydia were awesome! Even…read morefor my 5 year old that has never wore glasses before they made the exam and picking glasses a breeze.