This company did a great job with reasonable price. They communicated well and I experienced…read morecourteous employees.

Let me start off by saying that even if you don't fully read this, you should use Top Notch Carpet…read morecleaning, because they are just that good! Anyways, before today I had not had my carpets cleaned since I moved into our home over 3 years ago. I honestly didn't really think about professionally cleaning the carpets because I had not needed to think about it prior to this home (oops, my bad! I'll keep up on it now!) I'm sure everyone did the same thing before choosing who they wanted to go with to clean their carpets (searching the many options/reviews that appear on google), because there are quite a few out there, and its hard to know what a reasonable price is, and what the service should look like from start to finish if you have not done it before! (You can stop looking now that you're reading this review :p) I was looking through, and came across Top Notch Carpet Cleaning, and I honestly couldn't have made a better decision. Steps I took before day of service- - Went onto their website and looked at their service options (They make it super easy to build your own quote online) - I chose to book an appt and choose specific areas, sizes, and the type of cleaning I wanted - I then chose an available time and booked the appt all online within a matter for maybe 5min (After you choose the type and area size you want cleaned, it gives you a price for the service too!) Prepping the spaces being cleaned before the service! I made sure to vacuum the spaces I was having cleaned before the day of service (I recommend reading their pre appt email that tells you how to prep the space prior to their arrival ( I assume this just helps with the flow of your service and ensures that their tools don't get clogged or something. But either way, if it helps them day of, the areas will be vacuumed! I will note that once your service day comes, they will look at the areas to make sure they aline with the options you chose (which is super helpful, because I kind of guessed sqft areas in bedrooms that had things like furniture that took up sqft space) and will discount a little if you chose too big of a space, and add if you underestimated the space. If you've gotten this far, thanks for reading and I hope the remainder of this review helps you choose who you'd like to clean your carpets! We have come to the day of service! I received a text the night before letting me know what time he would arrive the following day, and I also received a text the morning of telling me how far out he was, which was very helpful for me so that I could make sure my animals were put away! Once James arrived he was very nice, and took a look at the areas I wanted cleaned, and also looked around the carpet for pet stains with a black light. (yikes! I may have to invest in a blacklight now haha!) Anyways, the blacklight was MUCH needed. James was very thorough during initial looks, and then got to work! I'm honestly writing this as he works because I have the time, and also wanted to be very thorough with this review because up until this point, I am super happy with the service. Update- Service has finished. The carpets look as new as the first time I saw them when the house was new! I can't say enough good things about James, and the service he provided. So friendly, helpful, and honest. I will be solely using Top Notch Carpet Cleaning from here on out! (And you should too! You seriously won't be regret it!)

I am very unhappy with the cleaning of my folder since they left it just as dirty and the work was…read moredone to do it the person who was in charge of cleaning did it just to get out of work quickly.

My apartment was flooded last week and the manager asked them to come with masks and booties…read more Their employee arrived without a mask or booties on. When I asked him if he had a mask, he looked annoyed and said he didn't have any masks. I said that he needed to wear a mask and he started saying "you want me to cancel the appointment?" to which I said no, you need to wear a mask. I told him to call management and he said he had been but they're not answering. He kept saying he was going to cancel the cleaning and walked away. I followed him down the hallway and said that if he cancelled my cleaning I would give him a bad review and be pissed! He went to the manager's office which was empty because it was the lunch hour and he called his boss. I don't know what the boss said but the guy then went out to his vehicle and pulled out a box of masks. He came back and I let him in the door and he started putting the mask on to which I asked him to please don't put the mask on until you're at my door because he was getting it contaminated to then blow that contamination into my apartment which defeats the purpose I need due to my bad health. I said that now that he had a mask he could do the cleaning and that they would need to move their van to the other side of the building to access my apartment and I kept asking him to please take the mask off until he gets to my apartment. He called his boss and held out the phone to me to talk to his boss, which I didn't understand why and I asked again for him to please take the mask off until he got to my apartment. He hung up the phone and said he would drive around. He never drove around. I called the company and asked to speak to a manager and he said he was. He asked if they could came back to which I said I don't need that stress or reschedule which I said he would need to talk to management about. I attempted to explain what happened but he kept interrupting me saying he told his employee to wear a mask and booties and not to write a bad review and people have bad days and on and on to the point where he wouldn't listen to any feedback on his employees inappropriate behavior. It was clear to me that his employee felt that I didn't need to bother him about wearing a mask and I'm confident he understood me because I kept pointing to my own mask that I was wearing when I told him he needed to wear a mask. I'm getting sick and tired of these guys who feel like it's such a huge deal to wear a mask inside my apartment; so sorry to have a crappy immune system!

Linton is very ethical and reliable. He cleaned our carpet out very good and gave us very helpful…read moreinformation how to maintain. We chose him because majority of referral votes chose Linton on the Nextdoor app. I see why everybody chooses Linton Carpet Cleaning. Anytime I need carpet cleaning I will definitely hire again. Our dirty carpet looks new now. Happy we don't need to replace our carpets. Saved us a lot of money.

Did a great job doing a pull on our carpet. Would definitely call back if we needed similar help…read moreagain.

Presented them with a house where the carpet was just in horrible condition. Selling the house and…read morehe was able to perform magic and carpet looks great. Very easy company to work with told them what we needed and they quoted me a price no trying to upsell me for things I didn't need very very happy. Highly recommend.

Easy to book, arrived on time, did a great job. What more could you want? A super nice gal to…read moreclean your carpets? Check! J was fab. Thanks Brad's!

Their pet/urine treatment didn't resolve the issue even after repetitive treatments. Still smellsread more

Had five rooms cleaned two weeks ago. When the Master Bedroom dried, four long swaths of soil had…read morebeen left behind, and the technician missed several places that needed attention. I first emailed Don the owner and got no reply. I eventually called and was chastised for emailing (which he apparently does not check). Don and I discussed today as a day that would work for remediation. I had the distinct impression he was going to come. He had me text photos of the problem, which he agreed was not right. Yesterday Don called and left VM asking what it was they were supposed to do for me, as he could not recall, and to verify the time. I texted him this morning indicating the texted photos I'd sent previously, which were on the message thread, signed my name and wrote unhappy customer under my name. Don immediately called back and demanded to know if I'd texted him and why would I have done that? Why would I have written something like that? I responded that it was because he had left VM asking what it was they were supposed to do. Don stated that what I had said (unhappy customer) was "over the top". This call was rude and unpleasant from his end. Unhappy customer is about ME. I get to describe myself any way I choose, regardless of him thinking it's over the top or milk toast. The technician came and re-cleaned the room I had complained about. Hopefully this ends any contact I have with this company.

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

eighty percent of my home office carpet was saturated with a year's worth of cat urine. I used…read morechemicals to try to get it clean to no avail. I really doubted that Brandon could make a difference. He and the crew dedicated themselves to getting that carpet pristine.- and they did! He saved that Carpet! Of course I would recommend him!

Great service and friendly people! Jonathan showed up on time, was super nice and got the job done…read morequickly. Nicole was also very kind and helpful with any questions I had! I was dreading this process but Integrity made it super easy and painless. Thank you guys!

Scheduled carpet cleaning weeks in advance on the only day I could make work best for me. The last…read moreday of the month. I get a call 2 hours before my appointment that someone had an emergency, and nobody else could come out. Luckily I was given a referral, but they charged me more than what was offered on this company's website. Not to mention the unreliability and added stress on top of moving and just wanting everything to go smooth as possible. I would not recommend.

Overall great experience. They were very honest and upfront. Tired to talk me into a cheaper…read moreservice, because they didn't think I needed a full HVAC duct cleaning, but I had them do it anyways. It was such a good experience, we had the back to clean our carpets. Great communication. Family and locally owned. Couldn't recommend enough.

I have used Chem-Clean for years. They are friendly and professional. My carpets look great for a…read morelong time after they are cleaned (no residue spots reappear). They are quick and dependable. They are very affordable, which is why I have them come back each year.