The owner is very courteous and took the extra time to ensure the job is done correctly. The store is also very clean.

The prices are reasonable, the service attitude is great, and the clothes are Dry cleaned and washed. The location is excellent too. I live nearby and have tried a few laundries in the area -- Sundown is the best one in sunset district. read more

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Overpriced! I needed a dress taken up about 5 inches, she quoted me $200 and it would be done in a week! I took my dress to a cleaner by a friend in Pinole and it was $60 and it was done in 2 days. REALLY messed up! Don't take anything there for alterations, they are a rip off! read more

I showed my jacket to them, I thought it was unable to be fixed, but they fixed it really well! Thanks Sundown! I recommend this place to anyone. They are great! read more

Jeanette and team are super friendly and do an amazing job affordably. And they take care of any alterations or special requests efficiently. Best dry cleaners in SF!!! read more

Quality service all around, great prices and no mistakes from them - or any complaints whatsoever by me - after many years going here. Even though much further away from home, followed Jeanette to Irving Street after Russ Cleaners closed on Waller Street because building sold. Jeanette is the best! Try them out is my suggestion!! read more

I've been to Sundown Cleaners a few times - three times for dry cleaning delicate clothing and once to get a zipper replaced on a long winter coat. They work really quickly and it's inexpensive! I highly recommend this place. Plus the owners are so sweet. read more

Sundown Cleaners - A jacket that previously wouldn't zip is perfectly fixed now! - Laundry Services Near Me - San Francisco, California

I just had my wedding a few days ago and sundown cleaners really came through for me. My tux needed some major adjustments 2 days before the wedding (trim jacket waist, trim pants length, waist, trim shirt waist, arm width, and a few other things). Janette and her team were not only willing to make it work, they did the best tailoring work I've ever experienced. Everything fit so well, I got compliments all night, and I really believe a good tailor is arguably more important than the tux itself. Wedding planning was super stressful, but people like Janette at Sundown Cleaners really helped by providing the best customer service and quality tailoring! read more

I've had many pants hemmed and tailored there. I've also had some one-off sewing jobs performed by their business (velcro, snaps, etc.) No matter what the job, they did it well. They are always friendly and eager to help. read more

They're soooo nice here. The lady who works the front truly wants to give you the best service possible. It's worth the pain of trying to find parking. read more

Super friendly folks! I came here to drop off my partner's suit in the middle of the week and they had it ready before the weekend. We were heading out for a wedding that weekend so it was perfect timing. They did a great job! read more

Amazing family business. Very nice people. Skillful tailoring, hemming, dry cleaning. Was scared when the old owners were retiring but more than happy with the new ones! read more

Russ Cleaners had to move from Waller Street due to a large rent increase.  They are now called "Sundown Cleaners" at 1952 Irving Street (at 21st Ave and Irving St.); phone:  415-681-9303.  Same nice people, still do alterations.  It's a longer walk for us, but we're sticking with them. The new "Russ Cleaners" at 1952 Irving Street (at 21st Ave.) read more

Sundown Cleaners - Laundry Services Near Me - San Francisco, California

I am a very picky person, and I have been to many different dry cleaning places, only Sundown Cleaners finally satisfied me! I had a party to go to the next day and realized my white dress has a coffee stain, I brought it to three different places and they all not able to have it ready for me the next day. Sundown cleaners is the final place I was going to try, and Janet, the owner totally feel my frustration, she made an exception for me! The next day, I had my dress came back to me as brand new!! Not only that , just the second time I came back to her , she already remember my name; the third time definitely a charm, she already knows I need to have all my shirts be dry cleaning! Beside, their alternation is fabulous! I had my jacket, my jeans and my bridesmaid dress altered there, they all fit perfectly! Janet is a super nice lady, she always welcome her customers with a smile! If you are looking for a dry cleaning place, don't even hesitate, come straight to Sundown Cleaners! read more

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I have been coming here for a long time. The owners are very friendly. The lady always smiles and gives you the best customer service.I trust them completely with my clothes. What is also great about this place is the dry-cleaning is in house. Value is good compared to other locations that don't do in house dry cleaning. I recommend you to dryclean your clothes here. read more

I recently came here for alterations and couldn't be happier with both the service and results. They tailored a variety of materials and clothing for me, from dress pants to a puffy jacket, and all came back perfect first try. I will be coming here for all my tailoring in the future! Highly recommend! read more

My boyfriend brings his clothes here to dry clean since our other go-to dry cleaner shut down their business during the pandemic. Sundown Cleaners provide excellent service. The owners are also super friendly! read more

Truly the sweetest family and they do an amazing job with my clothes. I trust them completely and highly recommend Sundown for professional dry cleaning in the Sunset. read more

They are really fast and the clothes come out clean. My only complaint was I took by wedding gown in to be hermatically sealed. They cheaped me out on the tissue paper. You're suppose to stuff the dress with tissue so it looks nice through the window box. They didn't do that so now my dress is slumped over in its hermatically sealed box. I had a detachable train but now I wonder if they even included it or they robbed me of the train. DH won't let me open it to see (we paid lots to get this hermatically sealed!) so I guess I'll find out 20 years from now. That train better be in there (my mother created lovely beadwork on the train)! read more

We have been going to this laundromat/ drycleaner for years. Customer service is great. Deborah and her husband are super friendly. They make you feel like you're part of the community. read more

The owners at Sundown Cleaner helped restore my 16-year-old MaxMara long silk dress into its wearable condition. I had the misfortune of choosing a dry cleaner on Noriega that ruined my dress by using harsh chemicals on it. I got $80 as an apology. However, I was not able to wear my dress anymore, as it looked a lifeless, dull dried up vegetable. I next took it to Kent Dry Cleaner in Richmond District, who refused bluntly to dry clean my ruined dress. I dug up courage to try another cleaner, Sundown Cleaner, who operates their own plant. The owners were so patient and empathic to listen to my whole traumatic experience of the ruined silk dress. While they said they could not promise anything, they would try to make the dress come back to life. Voila! A few days later when I went to pick up the dress, I was sooooo pleased with what they had done! My dress, even though was aged and worn, looked smooth and shiny with the torn parts (from the previous dry clean) minimally visible!! Long live Sundown Cleaner!!! read more

Excellent tailoring services! Had a pair of pants that needed to be fully resized and I'm so happy with the result. Great work, affordable pricing, really helpful staff. Definitely recommend! read more

I took my Maid of Honor dress from my sister's wedding in November along with two other pieces to Sundown Cleaners in mid-December. Pretty much immediately lost the ticket, got the flu, and forgot to go pick my clothes up until after the New Year. When I dropped off that beautiful dress, I thought it was ruined around the hem (outdoor wedding, lots of dirt) and so did they. But I picked up a like-new dress today! I am so incredibly thankful that they were able to perform a miracle on my dress. read more

Sundown Cleaners sucks. Don't ever take your clothes here, Sundown will torture them. Here is the story - Brought a couple pieces of clothing here for dry cleaning. One of them was a soft lamb skin jacket with a wine stain on it, I showed the wine stain to the worker and asked if the stain could be cleaned. The worker told me that it should be no problem. I asked him to take good care of the jacket because it's lamb skin. Then the worker took a double look on the jacket and said, "oh really? it doesn't look like lamb skin." I told him that it sure was made from lamb skin and also showed the garment tag of the clothes to him that says "Lamb Skin". "Okay, I will take care of the jacket," workerman promised. A week later, I stopped by to pick my clothes up. After the worker handed all the clothes to me and I took a look at my lamb skin jacket, I couldn't believe my eyes -- there was a even bigger black stain than before. I asked the worker what was going on with my jacket, how come the stain wasn't removed, but instead got bigger. The worker told me that they tried their best and still could not remove the stain, because it was lamb skin. Yea, right buddy - I took the jacket to another dry cleaner and they managed to get it out with no problem. I shouldn't have relied on them when the worker could not realize the damn jacket was made of lamb skin. I then took another look at another piece of clothing I dropped off, a blazer. The color of the pattern inside of the blazer was faded! I asked the worker what was frigging wrong with this blazer? "Oh, because of the material of the blazer, the color easily came off," the worker volunteered. Excuse me? Did I hear something wrong? Can you be any less professional? If you TREASURE your clothes, please don't ever take them to Sundown Cleaners. read more

HIGHLY TRUSTED tailoring! I was a victim of being too optimistic ordering a "custom" suit for Sumissura, and it arrived probably two sizes too big. Searching for reviews for tailoring women's suits in particular wasn't getting me anywhere. I took the suit to my usual neighborhood tailor, who deemed the project "too complicated." Whenever I bring in something she can't do, she sends me to Sundown Cleaners. I couldn't be more grateful! Deborah did beautiful, clean work and turned it around 2 days earlier than she had originally quoted. Excellent alterations on a women's suit. The previous instance when I was sent their way was another online ordering mishap, when I dress I had overnighted for a costume party arrived with a broken zipper. Deborah did the last minute replacement for me for a DAY OF pick up. I was so grateful and the dress has held up well! They are charming, friendly, and the late evening hours are a godsend. I will be back! read more

I got a vm today. "Hi - this is message for Sandy. I hope this is right number. You left very beautiful green dress." Huh? dress? green? Hmmm??? Oh, yeah, the fairy one with the beads. I forgot I actually go bare-legged in SF. I don't even do drycleaning much 'cept for those few satin-y/silk things I don't want to ruin. These guys are great! Super friendly and they won't give me shit for/refuse fhe tagless stuff I've made. A couple miles away in my old hood, but I can also get groomed (salon torture chamber - another review) while I'm at it. read more

This is the best dry cleaners in the city to me. They do a great job. They are very friendly and courteous, They can do wonderful alterations and same day cleaning or pressing if needed. My favorite!! read more

Great job with their services. My go to place for getting alterations, dry cleaning, and laundry service!

I've had my dry cleaning done her a few times and have never experienced a problem. My review, however, is on their alterations department. I had a horrible experience with a dress I purchased recently in the wrong size and needed altered to a smaller size ASAP for a special event this Saturday. I brought it in on Monday and explained to the sweet woman that I needed it altered around the waist as it was too loose and brought up around the shoulders and arms. She quickly reassured me that it could be done and only charged me $30! Mind you, I had taken the dress to a separate shop on Irving and 11th? and they were charging me twice that for a lot less work (they were only going to take in the waist). She was a total confidence booster too. When I tried the dress on she kept complimenting my figure..who doesn't love that right? She was very sweet and a total life saver! 5 Stars! read more

Was told they could tailor/alter clothes. Gave the nice lady my oversized work jeans for hemming and tapering. She did a good job. Better then i expected. Do not bring serious denim like iron hearts or jeans that are selvedge, she wouldnt be able to chainstitch. An experienced seamstress is really hard to find. Do not hesitate to bring clothes here, just let them take a look at it and ask for a estimate. You'll get what you paid for. read more

Great Dry Cleaners. The SAVED my silk shirt that got something on it. Thought it was gonna be a goner. But they totally got it out. It was incredible. They also got hella wrinkles out of a new pair of shrink to fit jeans. Neither of us thought they could get em all out but they did. Plus the owners are super nice. Highly recommend em. read more

I paid $12 for two jackets, which isn't bad. They were ready in three days, but It took me around 3 weeks to go back and get my stuff and I lost my ticket. I was scared that they'd be mad at me, but the gentleman who owns the shop was very patient and ran the clothes machine around 3 times until I found my stuff. Very cool. I've always wondered how it would be to hop on and ride one of those things. I tried to have them dry-clean my leather jacket but it would have been $50 =O, which I guess is the norm when it comes to cleaning leather. So I took it home and did it myself. Other than that, I have no complaints. So if you're looking for an affordable neighborhood cleaners and friendly service, this is the place. read more

Love this place staff is very friendly and always get my stuff back on time. I had a rush job because I needed some dress shirts for a wedding and they were a to get it back to me early. Thanks guys :) read more

Nice little place with a very friendly owner! I usually come here to drop off my dirty jackets and/or blazers. Prices are reasonable and the turn-around time is pretty quick. Remember not to lose the ticket that they give you! The only downside of this place is that they are located on a very busy section of Irving, so finding a parking spot can be a little rough. read more

I've been coming here for four years and they have yet to let me down. $10 for a hem, $13 for original. Got a couple of bridesmaid dresses shortened here, it cost about $25. Sometimes they suggest a week for hems, but usually its done sooner. As for dry cleaning, my sister and I have been bringing our dry cleaning here for the full four years. They are quick and inexpensive. And they do a great job. To top it all off, they are a very nice couple and are always very welcoming. I recommend them to anyone who lives in the area. read more

I walked in for a suit alteration and was greeted by the friendly owner. She helped pin and fit the suit jacket and pants. The whole process was quick, smooth and professional. I brought it in on Tuesday and it was ready for me by Saturday at a reasonable price. I am happy with the alterations and would definitely recommend going to Sundown cleaners. read more

I dry cleaned my Ravazolo gear and had my lamb skin Gimos repaired for a tear (it got caught in my automatic seat adjuster in my Z06). I want to say what a great job they did! Take your time to explain what you want and they will provide feedback on best process for fixes or alterations. read more

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+6 stars for doing a great job and having amazing customer service. I picked my dry cleaning up in the rain yesterday and they gave me an extra plastic wrap to keep my clothes dry on my walk home. Very friendly. -1 star for being cash only. It's just an inconvenience to hit the ATM before picking up my clothes. Fortunately there are several banks nearby. read more

I brought 5 garments and showed them that 4 had stains. They turned away 2 of them saying the stains were impossible and dry cleaned the remaining 3. 1 of the stained garments looked no different then when I dropped it off, and with some elbow grease, I got the stain out myself. The other stained garment (a purple dress) looked like it had had bleach used on it. They completely ruined it and I had to throw it away. All this and they didn't even mention it when I picked up my dry cleaning. They smiled as I handed them payment for a job not done! read more

I have brought shirts and trousers to this quiet shop for years. The owners are pleasant and highly professional. A patchwork quilt made by my mother was repaired and cleaned a year ago for a tiny fee. This business, with an ancient sign I hope never changes, is an essential part of the neighborhood. read more