I brought my orange and green sweater and asked them to remove two stains. They said they would try, but when I picked it up, the stains were still there. Then I brought my Moroccan style pants, and again the stain wasn't removed. They told me it was part of the fabric's stitching and texture! The matching Moroccan shirt from the same set also still had stains at the bottom, and they said they tried but couldn't remove them. Finally, my black men's shirt was returned to me with a small light-brown stain that wasn't there before. Overall, none of the stains on any of my clothes were removed. The service was useless and ineffective. I definitely do not recommend this place. read more

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I like their friendly helpful front desk employees, inexpensive jeans repair service, zone out front to park in for drop off/pick up, honest pricing, and organized and quick care for my garments. When I asked them to fix something, they were clear on whether they could or not. I highly recommend going to this clean Richmond district cleaners! read more

I tried new shining cleaners. Brought my clothes in on Monday they were available the following Monday. I had the following items dry cleaned: 4 sweaters, 2 pairs of pants, 1 dress, and 1 baseball cap. The total was $66.50. They did a great job cleaning my clothes and hat. The dress was $13.50, the price list say $12+, so definitely ask about dress pricing. Overall very satisfied! I look forward to trying their alterations! I give 4.5/5 stars! read more

New Shining Cleaners - Dry cleaned baseball cap. - Laundry Services Near Me - San Francisco, California

I take my laundry in weekly and it's always done perfectly. They are the nicest ladies and they charge a fair rate. Always going above and beyond my expectations. AND they find & keep my things when I mistakenly leave them in my pockets. I highly recommend this place read more

They fixed and repaired an expensive cycling jersey (Pas Normal) that crashed in for $15. Instead of it ending up in the landfill, they were able to mirror a similar cycling garment that a company repaired after a crash (Velocio). I'd recommend them to anyone who needs a cycling garment repaired. They've also dry cleaned my fiancés wedding guest dressed, cleaned her leather jacket without issue. P.S. - Pas Normal offered no help, don't buy from any cycling apparel manufacturers without a repair program. read more

New Shining Cleaners - Repaired Cycling Jersey, the arm was really torn up after a roll, and they fixed the whole damn thing! - Laundry Services Near Me - San Francisco, California

I've been a loyal customer of New Shining for the last 10 years. They know me by name. I even brought them a significant other client who provides a lot of work for them. I am sad to say that their service is the worst and I will never return. This establishment lost a button up men's shirt and wouldn't give any explanation except put blame on their service provider. But the last straw was that they just burned a whole in a wool blazer and tried to charge us for it! They blamed the 'delicate fabric'. Beware - if you have nice items, do not trust them. read more

New Shining Cleaners - Jacket damaged - Laundry Services Near Me - San Francisco, California

Been going here for many years and never thought to leave a review. This place is the best. Green zone in front for easy drop-off, super clean and affordable, Joyce and her team are great, always dependable, kind, fair pricing and great alterations. I've had many pants altered here with great success. Thanks, Joyce! read more

I come to this place for alterations and the owner is always fair and never over charged me. She is friendly and honest. I love this place! read more

This place is the best! Women run and sooo affordable. I brought in a Japanese kimono bag I bought in Japan that had intricate hand sewing, and they were able to fix it to look even better than how it was when I got it. Also, I have gotten denim fixed here along with a bride maid's dress hemmed which was all fixed to exactly how I wanted. Dry cleaning is also well done. read more

Excellent service, fast turnaround, and always cheerful. The alterations are incredible with perfect finishing. Have had many jeans hemmed perfectly and also was thrilled with lining repair in a suit jacket. We couldn't even tell which side had the repair done! Recently they repaired a hole in a wool sweater that I hadn't even asked them to do. Lovely shop with great service. read more

I've used New Shining Cleaners multiple times on my clothing and all of my fiance's best suits. They are very thorough and do a great job! They even patched a bike jersey after my fiance crashed and they did an amazing job patching it on both sides and using comparable athletic/spandex material. Highly recommend. read more

You will not regret using New Shining Cleaners. Joyce and her team offer consistently excellent service. I adore their reasonably-priced and fast wash-and-fold. They are so nice, kind; your laundry will come back clean and expertly folded-- seriously, like origami of shirts! So grateful for this wonderful neighborhood gem. read more

I was looking for a place that would hem a too-long pair of Beyond Yoga pants. Excellent service and great prices! I dropped them off Tuesday afternoon and they were ready by Saturday morning. The staff is very kind and they had the cutest, sweetest puppy there when I came by to pick up my pants! I'll definitely be back for my dry cleaning and any alterations I need in the future. read more

They are super talented at alterations and the price is very reasonable. I have gotten holes in multiple pants fixed and many dresses hemmed with no issues. All my clothes look brand new! Thank you! read more

Very disappointed !!! I have been going here for 2years. Recently I had a scarf totally destroyed , it was shredded in the center , clearly the machine ate it ! I was very disappointed in how Joyce handled this situation , denying that they were responsible! Well based on this I will no longer use this establishment. They have lost a very good customer!!!!!! read more

Joyce is THE best. We've been using new shining cleaners for 2 years now and have had the best laundry/dry cleaning/alteration services of any in SF -we're dog walkers, and she happily washes our dingy dog clothes separate from our 'real people clothes'. -I needed a dress hemmed on the fly and she had it done in 4 HOURS for cheap! (I gave her a fat tip for the fast service) -Joyce is a tiny lady that insists on helping me carry 90lbs of laundry to my car. If you're in the Richmond/Sea cliff area, and you need laundry service, Joyce and New Shining cleaners is the place to go! read more

This lady is amazing. She's done my laundry for years. Affordable, reliable and a busy mom -- she's a total life savor!

The best decision I ever made in my life was to give Shining Cleaners' laundry service a try (no offense to my boyfriend). I actually don't mind doing laundry and it has always been a zen experience for me to fold clothes, but you know what happens... life. Life just became too busy and it became cumbersome to spend 3-5 hours to do loads of laundry. I think it's approximately $1.20 per pound but worth so much more. For the partner and I, it's usually ~$25 worth of stuff every 3 weeks. That in itself is the cost of detergent, fabric softer, bleach, dryer sheets, water bill and electricity bill. And then let's not forget, our time and energy. We don't have to do anything but swing by a day later, and all our clothes, sheets, towels, etc. are clean and perfectly folded in the same size rectangle like some Nordstrom catalog. Our things are always beautifully cleaned and not crazily scented or chemically. Here's the icing on the cake: not one sock has been lost in the last 2 years! They even put hair-ties I leave in my pockets on top of the pile of clothes. The ladies that work here are so warm, professional, diligent and awesome. read more

New Shining Cleaners - Parking is easy with green zone outside - Laundry Services Near Me - San Francisco, California

A great place. A really nice couple runs it, two of the sweetest people. They're very reliable -- I've been going here over four years. They've never lost any piece of clothing, and they're always glad to do extra things like replace a missing/broken button. I once ripped my jeans while riding my bike -- a difficult repair, but the lady who works here did a flawless repair job. If I could give them 4.5 stars, rather than 5, I would, because of one relatively minor gripe -- they sometimes iron my shirts a bit too hot. Over time, this makes the fabric look melted in places like the cuffs and color. Consequently, a shirt that should last a few years looks worn out after two. I wish I could explain this to them, but there's a bit of a language barrier. (They speak some English, I think Cantonese is their primary language, and they speak a bit of Mandarin.) read more

Really nice folks who run a good business. Straightforward and honest people. Much better than the guys down the street. Fair prices and a quick turn around. Oops, I guess this isn't the same as "new shining" cleaners? read more

The couple who owns this place is really sweet. This is the first time I've done the fluff "n" fold thing, but not the last. They did 55 pounds of laundry for me (including some slipcovers) and three sewing repairs I needed for $50 even. I think it's 90 cents a pound. There's a green zone in front, which makes dropping off and picking up your loads really easy. I love how my clothes came back all folded and wrapped in neat stacks. Once you get over the idea of strangers handling your duds, it's totally worth the time saved and avoiding skeezy laundrymats. read more

Shining Cleaners are simply the best I've found in San Francisco -- and I've tried a lot of them. Run by a sweet and friendly couple who are working on their English (but have the customer-service thing DOWN), Shining Cleaners does a stellar job of both dry cleaning and laundry. And they are very affordable. read more

Great customer service, great price and my husband's shirts always look great. What more could you ask for.

Sweetest owner ever and reasonably priced Wash and Fold services. I've also has some basic alterations done. Very happy I found this Gem.

I have been coming here for months now and I just can't say enough good things about Shining Cleaners. This is seriously one of my favorite businesses in San Francisco. If you're still folding your own laundry you're a sucker! read more

They do a great job and provide wonderful customer service. They forgot to give me a couple of my dresses at pickup and dropped them off at my house. Always professional and kind, and high quality service. read more

Sweetest little lady runs the place, she even helped me carry everything to and from my car. Everything is folded and packaged, and for extremely reasonable prices! There is not, sadly, a green zone in front, but parking isn't particularly horrible in the area. Excellent service, great little place. I had never used a fluff and fold before, but I may never do my own laundry again. At these prices, it's almost not worth the hours out of my day to do it on my own. UPDATE: There *is* a green zone! On California. Two small cars fit if the first one pulls up all the way... read more

Awesome staff and affordable, speedy service! I mainly use it for dry cleaning and they are always on time and are magicians with stains. The owner goes above and beyond, she took the time to know my name and is always super friendly. They are the best! read more

I have taken clothes here a few dozen times because they are close to my apartment, I will not bring anything else to them. They take a very long time (six days for four shirts and a pair of pants?!), three times they have not had my clothes ready on the promised day, and they cannot/will not do any rush orders. They do not take cards but didn't have enough change to break a $20 on my last visit. They smile very politely but suck at the dry cleaning thing. There are better cleaners at 19th & Clement and on California at 21st and 22nd, go there. read more

Perfection!! Joyce could give Kon Marie a run for her money in the folding dept. This is my first time using Shining. I'm going to bring all my laundry to Shining from now on. read more

New Shining Cleaners does a great job with wash and fold. I always separate out my laundry (sheets&towels vs regular clothes vs delicate) and they are careful to keep everything separate and follow all of these directions. They are very kind and gracious, always talk to me with a smile and ask how my day is, help me carry the clothes to the car, etc. A little while ago, it seemed a few things were shrinking, so I asked if they could dry my clothes on lower heat, and they obliged--I was really glad to hear they cared about keeping my clothes in good shape! read more

Great customer service. My clothes are always ready on time, and additionally are perfectly organized and folded. Pretty simple, really. Don't second guess it, just check it out for yourself. This place has made my life 1,000,000 times easier....You get the point. read more

If you are looking for a place for alteration! This is the best place! They speak English and Chinese. They help me to alter my pants length and waist, and even giving me so much idea on how to alter the pants will look better. Their skills if excellent and good fit! Can't explain more! They are good, precise, reasonable price, patient... read more

Dry cleaning service was not rendered despite being paid for on more then one occasion. My items were returned to me in exact same condition as they were left for the service. Owners speak poor English and pretend not to speak at all and not to understand you once you try to demand a refund. When service is performed, quality is extremely poor. Would not recommend to use it. read more

Very nice people offering a convenient service at competitive prices, but they are seemingly disorganized inside. I just dropped off my first order at Shining Launderette, so we shall see whether it comes back "So Fresh and So Clean Clean"! read more