Landmark weaponizes incompetence to their advantage. Expect any communications to take a month or…read morelonger to be addressed. I have never had to threaten a withhold of rent, but after 90 days of total non response in regards to an internet issue, I finally told them I would not pay rent until I had a response to the issue. I didn't even need a resolution, I just wanted to know someone was seeing my emails. They called me within 6 hours to tell me how inappropriate it was to resort to withholding rent, and then finally addressed the issue. After multiple issues with Kiri being rude and incompetent, they promised a new person would assist me in the future. That never happened and I have had to continue to harp in order to get Landmark to do ANYTHING as menial as responding to an email. If I could include images, I would attach the email conversations that show just how little Kiri cares about helping her company's tenants.

Horrible they take to long to get back to you on rental apps and do not follow UT laws. 1st in if…read moreall information checks out is to get the 1st offer , if don't qualify or don't want any longer it goes to 2nd in then 3rd and so on.... but no... they hang out. To them ,keep the listing open to collect more application fees and tell you the owner of the property is reviewing the apps and will make a choice of who they want... not how a lot is supposed to be foe a property management company with more than 4 properties... CHECK THE LAWS

after speaking with multiple useless rental property services in the area i was ready to give up…read moreand sell. i am extremely grateful to have gotten in contact with pyramid. they are well equipped to get everything done from physical property management to streamlined paperwork and tenant vetting. adriana is my main point of contact and is always very communicative and willing to work through inevitable issues in a professional and cheerful manner. cannot recommend pyramid enough

I highly recommend working with these guys. They have been super helpful and very well rounded when…read moreit comes to property management and our rentals. I appreciate Eddie's honesty and advice as we have navigated managing our rentals. If you're looking for a new management company, whether it's your first time or not, give these guys a go. They'll above and beyond to ensure you're taken care of, all for a very fair price.

UPS exceeded our expectations. Their communication is top notch, the team cares about their…read morecustomers, and the overall service is fantastic. Highly recommend for any property management needs.

Jason, You let me…read moredown by not accepting my busisness and not calling me back once you were accepting new business. You are a man who advertises that you are available to manage properties and will not accept the client who wishes to fullfill your wish. I was in severe need of a property manager when you told me "We have a moritorium on accepting new clients." Don't dance around my review of your behavior; I won't recind my review of your company.

Board member perspective here - Chad has been absolutely fantastic to work with and is a perfect…read moreexample of what a HOA Management company should be. Despite the unusually difficult transition from our previous management company, Chad was very professional and communicative throughout the entire process. We are fortunate to find a great Partner for our community

Chad was amazing to work with! We were looking for a retail…read morespot to open a bar and he was very knowledgeable and was able to show us great locations for our business -- definitely recommend!

Both Bryan and Carlos were great! The process was smooth and efficient, and the follow-up was very…read moregood

Katie did a great job showing the property. Very informative and provided excellent customer…read moreservice.

Sam is very knowledgeable. I probably wouldn't buy a property in Utah or anywhere else without…read moreconsulting him first. I have met Yuki as well and even joined them on a tour of some homes. She is equally well informed and professional. I was impressed that they went out of their way to serve clients even when the choices the clients made were not in the realtor's best financial interest. I consider them both hard working, ethical and client centered. And if you speak Japanese... ユキは日本語を話します.

Looking to buy a investment property in Utah , Sam was great , fun , showed me around, kNew the ins…read moreand outs of the business. Currently we are in process of my first investment . Definitely continuing on working together

Have used this company for a couple of years for my properties in Cottonwood Heights and Park City…read more Cannot say enough good things about this group - quick to respond, and attend to issues. Happy to recommend WPM to anyone around the area.

If you want maintenance to take forever and no explanation on why you got deducted x amount of…read moremoney when you get your deposit back, then this is a great place for you! Recently moved out from the property in south salt lake, Hannah Zimmer couldn't communicate or bother to explain the deduction and charges from my deposit. Wasn't even asking to give my full deposit back just wanted an answer at least but she went days without responding. Service here is bad!!

I am a new landlord and with my busy schedule I was finding it overwhelming to get a tenant in. I…read morecontacted Logic and met Jameson the next day to show him the condo I am renting. He immediately had a photographer in, listed the condo on multiple rental sites and rented it out in about two weeks. I was very impressed with how quickly he got somebody in. Logic did a credit check, employment check, background check and picked out the perfect family to rent the place. I feel so relieved. Logic will take it from here and deal with any tenant issues that could possibly arise. I appreciate Jameson's professionalism and looking forward to working with Logic.

Amazing Property Management Company - I have nothing but great things to say. Logic manages my…read morehouse and it has been a great experience. They communicate well, pay attention to detail and take good care of the property. Every time I reach out and need something, I get a prompt response and I know it has been taken care of. As someone that owns property out of state, this is key for a care-free investment. Logic also feels like a real partner in this journey. I could not be happier and appreciate the fantastic partnership.

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

‼Consider Carefully Before Renting Here‼…read more My father lived in their "Fort Lane" complex before his passing, and our experience with management was deeply disappointing. After his passing, my sister and I spent several weeks cleaning out his apartment. During that time, management was consistently unavailable, despite posted office hours. Calls were never answered or returned, and multiple visits to the office revealed other tenants also struggling to reach them regarding various issues. The level of disorganization was astonishing. Additionally, we discovered that my father was being charged for a garage he never had. When we were finally able to reach a manager, they insisted that he had a designated garage. However, when we went to check, we found another tenant using the space for his vehicle as it was HIS garage, not my dad's. Management then claimed there was no way to determine which garage was assigned to him without a garage door opener. After weeks of searching for the opener, we attempted to contact them again but received no response. When we finally located management at a different office, they informed us that any belongings that may have been in the garage were considered "abandoned" and would have been tossed out. During this time, management also changed the locks on my father's unit without conducting a final walkthrough, leaving us unable to access the apartment due to their ongoing lack of communication. This is just a BRIEF account of mine and my sister's experience, and it was nothing short of horrendous. Even at the corporate level. I would NEVER put anyone I love and cherish in a place owned or operated by a PEAK LIVING employee or employer.

I love Peak Living! Their customer service has always been great. I feel that the staff make it a…read moregreat place and hold fun events for all of the residents. I feel its a good value for what I pay and they are quick to resolve issues and provide good services.