1. Landmark Pointe Management

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Pleasant Grove, UT

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Landmark Pointe Management

1.0 (3 reviews)
Open • 8:00 am - 3:00 pm

Services - Landmark Pointe Management

Property management

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2 years ago

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5 years ago

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Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

Ashland Property Management

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We had an alright experience with them right up until move-out, when they took our entire deposit…read moreafter telling us that we had done a good job cleaning. They went through many property managers. The last one we spoke to seemed to take her frustration about a busy day out on us when we happened to call and ask a question.

My experience with Ashland Property Management's handling of a late-fee dispute has been…read morefrustrating and disappointing. I provided payment confirmation and timestamps supporting my position that I submitted my rent payment on time and set up the payment plan before the deadline. I also emailed them that evening to explain that the payment had not yet appeared on their ledger and supplied the supporting documentation. Despite this, manager Riley Brandner refused to remove the late fee. When I continued asking for my evidence to be considered, his response was: "I've already explained to you why we cannot remove the late fee." That response did not address whether he had reviewed the confirmation and timestamps or explain why that evidence was insufficient. In previous months, I accepted late fees when I paid late. My concern here is that I provided evidence of timely payment, yet the responses felt dismissive and closed-minded rather than open to reviewing a possible processing delay. I expected management to carefully consider the documentation and explain how the lease applied to these circumstances. Instead, I felt that the decision had already been made and that my evidence would not receive meaningful consideration. This experience has substantially reduced my confidence in their customer service and willingness to resolve payment disputes fairly.

Sundog Property Solutions

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Communication and customer service has been impeccable! I'm looking forward to working together…read morewith this team to manage my current and future properties!

From the owner: Welcome to Sundog Property Solutions!…read more At Sundog Property Solutions, we help property owners in Utah County build wealth through residential real estate. Whether you're a seasoned investor or just starting out, our experienced team makes property management easy, efficient, and profitable. Why Choose Sundog Property Solutions? Expert Management: We manage your property like it's our own. From tenant screening to lease management, maintenance, and rent collection, we handle everything with care and precision. Local Expertise: Our deep understanding of Utah County’s market helps us maximize your property’s potential while minimizing hassle. We know what it takes to succeed here. Tailored Services: Every property is unique. We offer customized solutions for full-service management or specific services. Clear Communication: We prioritize transparency. You’ll get real-time updates and 24/7 support. Quality Tenants: Our tenant screening ensures you have reliable residents who respect your property and stay long-term. Investment Protection: Proactive maintenance and regular inspections protect your investment and ensure long-term value. Our goal is simple: take the stress out of property management while helping you build wealth through real estate. Let us be your trusted partner. Contact us today to learn more!

Peak Living

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I love Peak Living! Their customer service has always been great. I feel that the staff make it a…read moregreat place and hold fun events for all of the residents. I feel its a good value for what I pay and they are quick to resolve issues and provide good services.

‼Consider Carefully Before Renting Here‼…read more My father lived in their "Fort Lane" complex before his passing, and our experience with management was deeply disappointing. After his passing, my sister and I spent several weeks cleaning out his apartment. During that time, management was consistently unavailable, despite posted office hours. Calls were never answered or returned, and multiple visits to the office revealed other tenants also struggling to reach them regarding various issues. The level of disorganization was astonishing. Additionally, we discovered that my father was being charged for a garage he never had. When we were finally able to reach a manager, they insisted that he had a designated garage. However, when we went to check, we found another tenant using the space for his vehicle as it was HIS garage, not my dad's. Management then claimed there was no way to determine which garage was assigned to him without a garage door opener. After weeks of searching for the opener, we attempted to contact them again but received no response. When we finally located management at a different office, they informed us that any belongings that may have been in the garage were considered "abandoned" and would have been tossed out. During this time, management also changed the locks on my father's unit without conducting a final walkthrough, leaving us unable to access the apartment due to their ongoing lack of communication. This is just a BRIEF account of mine and my sister's experience, and it was nothing short of horrendous. Even at the corporate level. I would NEVER put anyone I love and cherish in a place owned or operated by a PEAK LIVING employee or employer.

Landmark Pointe Management - propertymgmt - Updated October 2026

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