Board member perspective here - Chad has been absolutely fantastic to work with and is a perfect…read moreexample of what a HOA Management company should be. Despite the unusually difficult transition from our previous management company, Chad was very professional and communicative throughout the entire process. We are fortunate to find a great Partner for our community

Chad was amazing to work with! We were looking for a retail…read morespot to open a bar and he was very knowledgeable and was able to show us great locations for our business -- definitely recommend!

Only if you have no choice go with Brim Properties . there are countless professional property…read moremanagement companies throughout the valley. Stay away from this one. They run their business behind locked doors, they have a shady office but tenants are not allowed inside. They will only return a portion of your deposit if you leave the unit in immaculate condition. Every unit they lease is 50 - 100 years old. Shady Business

Brim Properties, and specifically Brigham, completely mishandled what could have been a…read morestraightforward rental. My experience was riddled with poor communication, unprofessional conduct, and what feels like a pattern of stringing along qualified tenants without any serious intention of approving them--just to collect application fees. The Tour:The unit was shown by a young man named Tommy. While polite, he stood near the entrance, offered minimal information about the unit, and couldn't answer basic questions.At one point, he mentioned he had just returned from his mission and looked at me expectantly, as if trying to gauge whether I shared his religious background. In a professional setting, this was inappropriate and made the encounter uncomfortable. The Unit:The property was clearly not ready for a showing. The carpet was dirty, multiple light bulbs were missing, and grime was visible in corners and baseboards. Given my professional background in preparing rental units for new tenants, I recognized immediately that the basic standards for cleanliness and maintenance were not met. The Communication:I approached Brim as an extremely qualified applicant: * Proof of consistent rent payments, always on time or early. * Proof of stable income. * A co-signer earning over $1 million a year. * A willingness to hand-deliver paperwork and work quickly. Despite all of this, after providing my information and respectfully asking if there was anything in my background that would be an issue under their stated (very rigid) screening policies, I was ghosted for a full week.When I followed up to ask again for clarification, Brigham finally responded--with a cold, dismissive "Sorry you feel that way," without ever actually answering the questions I had asked. At no point did Brim Properties show any real commitment to reviewing my application fairly. They made no effort to engage meaningfully with the information I provided. It became clear that asking thoughtful questions and expecting basic professional communication was seen as an inconvenience to them. Their Standards:Brim applies extremely strict written standards that allow them to reject even highly qualified applicants immediately. What's worse is they refuse to clarify anything when asked reasonable, general questions in advance.You are expected to pay a non-refundable application fee without being told how your application will be evaluated--even if your history is strong and your current situation is excellent. To Renters:Unless you have perfect credit, a flawless financial and rental history, and have never experienced any temporary hardship, even outside your control, do not waste your time or money.They will not consider context. They will not engage in conversation. And they will not hesitate to ghost or dismiss you after collecting your fee. To Property Owners:If your units are sitting vacant for longer than they should, this is likely why.Brim Properties is turning away excellent tenants like me--stable, communicative, responsible individuals willing and ready to move in--because it would require them to engage and do more than the bare minimum.I provided proof of stable income, perfect rent history, funds for a deposit, and even a high-net-worth co-signer. Despite making every effort to streamline the process, I was still treated dismissively. If Brigham and Brim Properties cared about your investments, they would focus on placing reliable, respectful tenants--not just whoever fits the narrowest, easiest-to-screen mold.They also need to ensure that properties they represent are clean, maintained, and show ready--not left dirty and neglected as I witnessed. Bottom Line:Brim Properties lost an excellent tenant by refusing to communicate clearly, properly maintain their property, or engage seriously with qualified applicants.Until they commit to professionalism, transparency, and basic respect for renters and property owners alike, I strongly recommend looking elsewhere for housing or property management services.

UPS exceeded our expectations. Their communication is top notch, the team cares about their…read morecustomers, and the overall service is fantastic. Highly recommend for any property management needs.

Jason, You let me…read moredown by not accepting my busisness and not calling me back once you were accepting new business. You are a man who advertises that you are available to manage properties and will not accept the client who wishes to fullfill your wish. I was in severe need of a property manager when you told me "We have a moritorium on accepting new clients." Don't dance around my review of your behavior; I won't recind my review of your company.

I am writing to share a deeply disappointing experience regarding the handling of my security…read moredeposit. For the entirety of our two-year tenancy, we were exemplary tenants. We maintained the property in immaculate condition and took great care to prevent any issues beyond normal wear and tear. In fact, we went above and beyond, leaving the residence in a better state than when we arrived by making several minor improvements at our own expense. Despite our meticulous care and the property's excellent condition upon our departure, the landlord, Marlyn, withheld nearly our entire security deposit. No valid or itemized justification was provided for these deductions. This action feels particularly predatory, as it seems to be a practice aimed at college students who may be less aware of their tenant rights. Based on this experience, I cannot recommend this company. I would strongly advise prospective renters, especially students, to be extremely cautious and consider renting elsewhere to avoid a similar, unjust situation. Yeah.. I'll NEVER let this one down Marlyn. Keep scamming people out of their deposit you corrupt old bag...

Do not rent from these people. They will find any excuse to not fulfill maintenance requests and…read morewill scam you out of your security deposit.

I am a new landlord and with my busy schedule I was finding it overwhelming to get a tenant in. I…read morecontacted Logic and met Jameson the next day to show him the condo I am renting. He immediately had a photographer in, listed the condo on multiple rental sites and rented it out in about two weeks. I was very impressed with how quickly he got somebody in. Logic did a credit check, employment check, background check and picked out the perfect family to rent the place. I feel so relieved. Logic will take it from here and deal with any tenant issues that could possibly arise. I appreciate Jameson's professionalism and looking forward to working with Logic.

Amazing Property Management Company - I have nothing but great things to say. Logic manages my…read morehouse and it has been a great experience. They communicate well, pay attention to detail and take good care of the property. Every time I reach out and need something, I get a prompt response and I know it has been taken care of. As someone that owns property out of state, this is key for a care-free investment. Logic also feels like a real partner in this journey. I could not be happier and appreciate the fantastic partnership.

I want to express my disappointment with Western Management Associates. To receive a late notice…read moreregarding a mix-up in my HOA fees that was went back almost two years by general mail is concerning to me. Not only that, but the letter stated a lien, or collections would be processed within two weeks. I sat in yearly HOA meetings with Mr. Harman and even asked questions that were to be addressed. No follow up was ever made with regards to my questions, and my late HOA payments could have been discussed with me then. When I called into the office for clarification, the person that answered the phone was cold. I left a message and asked to be called back and that never happened. The spreadsheet I received looked like it was made by an Excel beginner. I asked for clarification and received none. All in all, in my opinion, this situation was not handled in a timely or professional manner. This does not measure up to State of Utah DOPL standards.

These guys are very unprofessional. They sent my 85 year old mother to a law firm to collect her…read morepast due hoa fees. She never got anything by mail to notify her that her monthly auto pay wasn't drawing her fees. They would never return our calls and the attorney based in St. George is a slimey firm. They will not verify any charges and they can't give me a firm price. They do not follow through on anything they say they will do. They charge for phone calls because they are a law firm, yet they are debt collectors. After 5 calls and 2 reps I find they can't accept payment. I must mail a check. Not like any debt collector I have ever dealt with. I don't trust the attorney and wish I could talk to Western Management but they refuse to deal with me until it is paid in full. The online portal is set at froze and I can not even look at a statement to verify charges. W M does terrible upkeep on the shared spaces and the workers come, but I see no results. If you are looking to buy a home with this HOA run.

Have used this company for a couple of years for my properties in Cottonwood Heights and Park City…read more Cannot say enough good things about this group - quick to respond, and attend to issues. Happy to recommend WPM to anyone around the area.

If you want maintenance to take forever and no explanation on why you got deducted x amount of…read moremoney when you get your deposit back, then this is a great place for you! Recently moved out from the property in south salt lake, Hannah Zimmer couldn't communicate or bother to explain the deduction and charges from my deposit. Wasn't even asking to give my full deposit back just wanted an answer at least but she went days without responding. Service here is bad!!

CLOWN SHOW. We have had problems with nearly EVERY repair, sometimes we cut and just call the…read moreowner bc then it gets done. The weird part is if you actually go to their offices it's like a government office from the 80s-- NOTHIN' going on, so how do they manage to botch just about everything? This is from tenant side, makes me wonder if its as bad for the owners. The nice part is they are nice. Nice. can't get it done, but nice.

Miller had been my property manager since 2005, never had a problem. I don't live in Utah, and…read moredecided to sell my out-of-state properties one by one a few years back. This year we sold the 3rd of my 4 single family homes that I owned since the mid 2000s. Dana Holton was the listing agent, but she also oversaw the necessary upgrades/ repairs to make it a smooth sale at a higher price. Dana got bids from contractors for work, that could not be done by Miller's inhouse team, which is led by Chris (a big thank to CHRIS as well!). Dana personally made about 4 trips to Home Depot to buy materials and fixtures for the home. Dana's listing got a lot of offers (I think 8 o 9) and I was eager to accept one, but Dana told me to wait longer than I thought necessary.. it paid off.. the house sold higher than I thought. I should say that I am a licensed real estate agent myself (in my home state, not licensed in Utah), and I have done many transactions. I know how many things can go wrong in a sale. Dana has now sold 3 houses for me, and she makes it look so easy. I recommend Miller for property management, and specifically Dana Holton to sell your home.