TENANTS, CONTRACTORS AND OWNERS BEWARE.
We rented a property from Daniel Walker, PMI made Simple, Orem, Utah while my husband was deployed overseas and I was by myself with 5 little children for one year and a half. We ended our contract 5 months ago.
During that time, Daniel Walker:
1.Refused to to fulfill his responsibilities and arrange basic maintenance and repairs (toilets, sinks -- "feel free to call someone" he would say in eventual messages after ignoring us for days. Throughout the contract every time anything breaks, his first attempt was trying to make us pay for it. He would also ask repair persons to "do him a favor" and work for free. This was endless stress having to fight for our basic rights as tenants.
2. Disregarded the health and safety of our family. Made our family live 8 weeks with a serious mold problem in one of the basement rooms while he delayed repairs (which in the end were cosmetic despite the foundation issues that got worse as water damage continued without repair). We asked for minimum compensation for the two months of not being able to use a big portion of the house -- none, just bad faith and rudeness
3. Fraudulently withdrew money from our bank account a month after we moved out. Our bank had to fight to get our money back after Daniel Walker ignored our calls and messages for a week after we told him to return the money, which eventually came.
4. Dishonestly kept a significant part of our deposit even though we left the house in better condition than we found it, which his own employee Rodrigo confirmed when he told us in an email that the house was in perfect condition.
Daniel Walker canceled the appointment we made to be during the move out inspection and ended doing it with out us, charging us $450 for the yard and because the entry of the house was dirty -- this was the same thing for which he had apologized to us at move in for not being ready.
5.Subjected our family to stress, stress, stress while we were trying work in good faith to be compensated for the 8 weeks of mold, to get our money back which they kept withdrawing after move out, and because the unfairness of the charges to our deposit. He was unreasonable throughout.
6. Started the whole contract off wrong as the house wasn't ready to move in from the beginning. Daniel Walker apologized because the garage door wasn't working, the yard wasn't taking care of and the house was dirty. "Do me a favor," instead of fulfilling his contractual and basic decency responsibilities.
We tried to be patient and resolve things directly. We reported his company at the Utah Department of commerce https://realestate.utah.gov/ when there was nothing else left. If you have had the same bad experience with Daniel Walker, you should too.
We are taking the time to write this review to help prevent others future tenants from the poor experience of doing business with Daniel Walker. read more