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    Home Basics Real Estate

    2.1 (7 reviews)
    Open 9:00 am - 5:00 pm

    Services - Home Basics Real Estate

    Property management

    Buyer's agent

    Listing agent

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    Keyrenter Property Management Provo

    Keyrenter Property Management Provo

    (7 reviews)

    Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

    These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

    PMI Made Simple - Clean kitchen being marketed

    PMI Made Simple

    (10 reviews)

    When we were finished renting the upstairs of our mother's home through PMI we were required to…read moresell it through them. They locked the front and side doors and left the basement door with its original lock so I could still get in to remove our property from the basement. Then without notice, Danial our realtor, locked the basement door so I could not finish getting things out and finish a wall repair. II called to ask Danial to let me in and to return things that had been taken. He said call your brother and hung up on me. He blocked all my phone calls. I had to go to another relator to get into our home. By then many more things had been taken. The realtor who let me into my home asked if I could open the garage door. Her client wanted to see how well the garage door opened, but she could not do it. Before I could look she said, "oh, the wires have been cut." I said, "that would be Danial. He will do anything to keep me out." Danial's write up on the house had many untruths, but he would not change it. He listed it as having double pain windows when there was not one in the whole house. He said there was a built in microwave oven, when there was not even a dedicated place for one. Then he would not list the things we wanted to list the most, like a washer and dryer. My brother asked Danial if he would turn on the gas meeter for tests to be done the next day. Danial said he would do it and that he has done it many times. I thought great, maybe Danial is not so bad after all. However, In the morning I found a text from our homes back yard neighbor. These are the exact words she texted me: "I smelled gas quite strongly outside before going to bed and so I called the Enbridge emergency line. After a lot of searching, they discovered that the gas meter at your mom's house was partially taken apart and was blowing natural gas everywhere. He is fixing it right now (at 2:45 am) and expects all to be well after he has reassembled the meeter. If we continue to smell gas we should call the emergency line again. I'll call you in the morning once I'm awake. It's has been an exceptionally long night!") It is difficult for me to believe someone would do this on purpose. I choose to believe his intentions were good but that he clearly does not know how to turn on a gas meeter. Because of all the theft, I reported Danial to the Utah Division of Realtors. Danial called my brother and told him if I did not cancel my complaint with him that he would take us to court and it could cost us tens of thousands of dollars and may take many years. My brother went ballistic. I have never heard him so afraid. I had not told my siblings I had filed a complaint. They don't live close and I had taken care of my mom and her house for many years. I had to resend my complaint for fear of our safety, both mentally and physically. * Dan never returned a single thing that was taken from the house. * PMI said they would return money left in my mom's account, but they never did.

    This property management company is a scam. They made us pay a huge application fee for an…read moreapplication that was incredibly complex and took a very long time, with several redundant fees, then denied our application within an hour of submission, saying the property was already rented. There is no way they ran our application within that time frame. I also checked with them several times prior to submitting to make sure we wouldn't submit the application just to be immediately told the property wasnt available (which is exactly what happened) and was told they would refund the fee if the application was not run for any reason. When I provided proof in an email that I was told this, the representative just stopped emailing me back

    Harman Realty - Century 21 Real Estate

    Harman Realty - Century 21 Real Estate

    (11 reviews)

    Jeff Harman is the WORST landlord I have ever dealt with within 8 years of living in Provo for…read moreschool. I beg everyone to never rent from him. Upon moving into the apartment, there were a lot of issues. Mold on the walls, cracked window, broken blinds, damaged front door screen, leaking sink, dirty apartment... etc. We've sent multiple requests to him to fix these issues but he rarely responded to them. And since the apartment is already falling apart and extremely old upon moving in, it's almost impossible to clean the apartment after the end of the lease. Like how the other comments said, he REALLY targets poor desperate college students and nickles and dimes them from the "damages" that were always there and were never fixed. Never learned, never changed since 2014 sadly.

    I hate leaving negative reviews and understand this page is for Century 21 realty, but I want to…read moreupdate others that Jeff Harman hasn't changed in regards to his treatment of potential renters. We saw reviews online telling us not to pay the application fee because we would never hear back. We ignored them, thinking the situations were just misinterpreted. We met with Jeff, saw the apartment, and paid our application fees the same day. He told us he would contact us the next Monday, and we never heard from him again. We emailed, called, and texted multiple times. Still no word from Jeff. Obviously he still enjoys taking application fees from clients and never contacting them, which is actually smart to do in Provo with how quick the housing goes. Perfect opportunity for scummy actions like this. I feel bad for Jeff, someone willingly scamming young couples for years is pretty deplorable.

    Home Basics Real Estate - propertymgmt - Updated May 2026

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