Worst gel manicure in my life ! He cut me like 4 times. I think my 10 year old niece can do a better job ! I was so mad !!! Paid 35 dollars of this horrible job ! read more

Suncrest Nails - Worst gel manicure in my life ! - Nail Salons Near Me - Morgantown, West Virginia

Ann is so rude! She gave me attitude for no reason and next time reluctant to do my nails!!!

Made an appointment ahead of time but still had to wait fifteen minutes before anything was done. I got a deluxe pedicure and a regular manicure. I'm not very picky, but my service was awful and everything was so rushed. My polish is completely uneven and my one for the polish chipped right off the next day. Very disappointing, I will not personally be returning. My friend who went with me had better service and her pedicurist took their time and her polish is fine. Either way, there are so many more places in Morgantown where I can still get a better mani/pedi regardless if they are rushed or not. read more

I'm not a HUGE fan of this place, but if you need a pedicure on your lunch break, it'll do the trick. Don't bother getting your nails done here though if you're doing anything other than a normal mani. read more

I've been getting my nails done for the last 17years every 2/3 years weeks in PA. I drove over an hour to get a full set, and 2 days later my pinky nail popped off right where the tip connected to my real nail! WHILE WASHING DISHES! The nails are all paper thin and my nail tech ignored my request for them to be thick. Will never return. And it was apparent that they were overwhelmed and over booked. Not happy with the outcome of their services. I should have just waited for my regular nail tech instead of being in a rush to get them done. read more

I must say, the young man doing my nails was very sweet, patient and polite. However, his work was uneven and didn't look professionally done. He sent me off before my SNS had completely dried and after washing my hands I was left with a terrible mess. After fixing them, the same thing happened AGAIN. A different man had to come take his place and finish them. I spent 2.5 hours here (an hour past closing time) and was charged 50 bucks, which, in my opinion, was very expensive considering the fact that they didn't look that great, I was left with a lot of residue, didn't get a hand massage/hot towel, any of that. :( VERY disappointed and overall an uncomfortable experience with what is usually my "relaxation/self-pampering" time. I also want to mention that this was my SECOND time here with a different nail specialist but I left unhappy the last time, too. I should have learned my lesson. Very beautiful and well kept salon so it's a shame that the customer service and workers are mediocre and have a money-hungry attitude. :( read more

I've been here for pedicures and I've been happy with the results. I got my first gel manicure on Sunday. By Monday, my thumbs were both off, and by Thursday I had two nails left. The guy that did it was very unfriendly and the polish started about an inch up from my skin so I think that led to the polish coming off quicker. Will go somewhere else next time read more

Suncrest Nails - Awful gel manicure! The polish didn't even cover my entire nail! The thumbs came off the next day. The other nails came off within 4 days! - Nail Salons Near Me - Morgantown, West Virginia

I got a pedicure done and I waited over an hour for the polish to dry. The girl who did my pedi left, management left, everyone left except 2 people. Both felt my toes and knew they were wet. I called to explain what happened and they told me they would have to do research on the situation. I live over an hour away, my toes look like crap, the polish ruined my socks, and you clearly don't respect your customers. *Update, they want to refund me $15... that doesn't suffice for the situation. Don't waste your time going there. read more

They did decent job, and were very nice! I got the deluxe pedicure which was a good price $35. Everything looked very clean. I will be returning read more

seemed to have a lot of fighting among staff, very dirty counters and reused tools. grossed me out, think i got covid from there too, no one wore gloves. couldn't wait to get out. read more

Usually come here to get my waxing done and after today I had to write a review! I had the most amazing thorough job done I am just so happy, the lady that did the job also gave me up keep tips and was very polite and careful, I am never going to go anywhere else again! read more

Beware, this place is awful. Looks nice, but don't waste your time or money. Was visiting my daughter at WVU and decided to get a manicure while she was in class. I wanted a manicure and the staff kept pushing for a gel manicure. Horrible experience. I left left there with polish all over my skin and the red polish from my last manicure still Under my nails. And the polish is thick and I smooth. My nails look terrible o hot towel, no massage. I'm from Long Island and I pay $9.00 for a full service manicure. I feel as though I threw $15.00 out the window. read more

Hey all! I went to Suncrest Nails today and regret that decision. My nails are trash. If I could give this place zero stars I would. It is dirty and there were food containers everywhere. There is dust all over the place and on their nail tools. They cut me and had no remorse, the shape is awful and the polish is all over my fingers and hands. This was the worst experience I have had at a nail salon. I would NOT recommend, personally I will not be going back ever again. read more

Overpriced for the quality of the work. I got shellac on my nails and a deluxe pedicure. While the massage and spa treatment (scrub, mud wrap, etc) was great, the polish job was atrocious. I was in a hurry, or else I would have had it redone. It was unevenly painted and you could see my nails near the bed. The shellac machine was outdated and the UV light hurt my hands. The pedicure chairs were comfortable in the seat, but very uncomfortable where the feet were placed. The yweren't slanted to accommodate your feet, and instead were flat like a table. My ankles hurt by the end of the service. One week later, my toes and nails are both chipped. This is not supposed to happen with shellac! It was more expensive than my nail place at home and definitely not worth it. Avoid this place! You're better off doing your own nails. read more

So. If you don't spend a lot of money and just come in for a basic file and polish, DONT EXPECT TO GET YOUR CUTICLES CUT, it's 10 dollars, but you get shitty service and the people are annoyed with you the whole time. Never coming back! Ever. My nails look awful. read more

Walked in and said wow!!! The place looks fantastic!!! Clean!!! Was immediately greeted and seated!! The girl doing my nails was so nice, personable, funny, and fast with the nails!!! Nails look awesome!!! In and out in 1 hr and with 2 little ones at home I need fast and good!!! read more

Went here with my friend for pedis and manis. The place looks clean and they have plenty of people working so there's hardly a wait. I feel like their colors are limited. The pedicure options are great and I loved the milk and honey pedicure. Down falls: flies kept landing on us as we were having our nails done and I feel like their prices are a little high compared to what I usually pay for the same services elsewhere. read more

Hands down the worst manicure that I have ever received in my life. I asked for a powder dip manicure with two stars on my middle finger. The woman doing my nails did 5 layers of powder AND THEN another layer of normal gel polish. It gets better.. THE MAN PAINTED THE STAR DESIGN WITH ACRYLIC PAINT, NOT NAIL POLISH. This manicure is thicker than a brick wall and will probably stay on my nails for 2 months because it feels like cement. My hands look like a mess, there is polish all around my cuticles and its painful. I was there for 2 hours and walked out PISSED. I refused to pay for the design but still had to pay $40 for this awful manicure. i am going to get this removed tomorrow and will probably have to sit in that chair for 5 hours, this is going to be impossible to get off. Not a fan of this salon and I will most definitely not be returning there. read more

I was really excited to find a salon in Morgantown that did SNS. I have no complaint about my time actually in the salon. The problem was that the SNS they do doesn't last. Everywhere else I have gone, it has lasted me at least 2 weeks, and typically 3 weeks. I had SNS chipping and lifting from my nails after only 3 days. I'm now 9 days out and already had to remove it. Very disappointing. read more

Horrible place! Dirty, do not listen to customers at all. Avoid at all costs! They only paint nails, not interested in doing manicures. Hopefully, they will be out of business soon! read more

They close at 7:30PM and turned me away and asked me to come back when I showed up at 6:30PM. Worst customer service ever. Will never receive my business. Rude rude rude. read more

the lady who did my nails didn't do the best job. the acrylics are uneven and the length is noticeably shorter on my left hand. she was also very rude and didn't use her words with me. she just kept huffing and having a fit when i didn't know what she wanted me to do (because she wasn't using her words). while i was getting my nails done, the workers were standing over me, screaming to the lady doing my nails. it was not very relaxing at all. the prices are also ridiculously high for what service was given. read more

I am new to town and have been very pleased with the services received at Suncrest Nails. Diane does a terrific job always and her staff are kind and helpful. I recommend this nail salon to all read more

Good value for pedicure and manicure! I've tried several salons in the Morgantown area while searching for a good shellac manicure. Suncrest Nails does a shellac that usually lasts over two weeks. Ask for Diane or Mike to do the shellac. The spa pedicure is great. I treated my daughter to a mani/pedi with me last Saturday.. She was very happy with her treatment also. read more

I have visited this salon at both of its locations (Suncrest Town Centre and Morgantown Mall). Both visits I left dissatisfied with the services provided. The nail techs also wax eyebrows which is unusual for me. I'm from Atlanta and in our salons there is one person that does eyebrows and maybe a nail tech back up. Any how the first time she rushed and didn't clean my eyebrows up at all. Hairs were still in unwanted places and she slapped oil all over my eyelids and forehead. The second experience I asked for a clean up and specifically told him NOT to take any of my eyebrow off just the stray hairs, I have very thick eyebrows that I actually have grown to like, and I left with thin uneven eyebrows. Again he was doing someone's nails and rushed to do my eyebrows in between. This is bad service, high price, and rude workers. Avoid both locations!! read more

Every time I go to get my nails done or just my eyebrows waxed, I get top notch treatment. I don't go anywhere else. I love that they moved next door to a larger place because they can get extremely busy. read more

In town for business- received a gel manicure. Chose Suncrest because the salon was located in the shopping area adjacent to my hotel. Staff was friendly and service was provided in a reasonably timely manner. However, the quality of the manicure was not acceptable. Manicure that should have lasted for 2 weeks chipped and peeled within 2-3 days. Cannot recommend this location. read more

TERRIBLE customer service and too expensive for a pedicure/gel manicure I could've done myself (doesn't look professionally done at all)...also, don't bother making an appointment they don't acknowledge it at all when u get there until 45 min later read more

Very disappointed in the way I was treated today and the service I received by a new male employee who was unprofessional and the manager that did not seem to care as he just said ok and continued texting on his phone when I discussed what happened. I have been a dedicated and loyal customer to them for almost a year now going every 2 weeks for either a mani or pedi but due to the experience I received today, I will never be back. Not to mention, I was still charged 35$ with no polish or massage during my pedicure. read more

if I could give this place 0 stars I would. to start, customer service is almost non-existent. but the reason I am so angry at this place is that I went to have acrylic nails removed (I would remove them myself, but to get the removed professionally USUALLY leaves your nails in better condition than just ripping them off...). well, much to my disdain, that's exactly how they removed them. they ripped them off. she cut the tips off to begin, which resulted in one of my nails cracking down the middle. when she ripped the nail off, it took half of my natural nail with it, which was not only extremely painful but cut so far down, I BLED! she asked if I was okay and I told her it hurt a lot and nothing else was said. she then proceeded to paint a clear coat over my nails and left me at the drying station. I eventually got up myself to leave (usually they will tell you how long to stay there) and paid the full amount even though I could have done a better (less painful!!) job removing them myself. I will never give business or money to this establishment again. such a shame that it is so nice inside with such impersonal and unskilled people. I attached a photo of the nail she ripped apart! read more

Suncrest Nails - this is how i left the salon after having my acrylic nails "removed" aka ripped off. - Nail Salons Near Me - Morgantown, West Virginia

Y'all I use to praise Suncrest Nails. After my last experience with them. I will never return! When I first went in I told them I wanted a full gel set, and gel pedicure. Then when I walked back and was sitting in the chair.. (mind you just got in chair she was getting thing ready and JUST started to take my polish off my toes) I said actually I don't want gel this time. I'm sorry. Kind of on a budget this pay. The woman sat and argued with me for about 5 mins about how "gel last longer!" Which I totally get but I didn't want to spend that extra money on it this time. Well after I finally got her to understand I was not changing my mind. She continues... barely spoke to me at all, was rough as hell, CUT my cuticle twice and made me bleed. Didn't say sorry or nothing! Now we get to my full set. Again I had to argue with another lady that I understood gel lasts longer but I was not spending the extra money for it this time. She too was pissed I didn't want the gel. She made my nails so horrible. Not same length even after asking her to correct two of them. Polish looked like my 7 year old did it (both nails and toes) The sides aren't even down close to the skin part. They look like a badly put on press on set!!! I also asked them to fix my toe nails bc they was unevenly cut. Which they acted like I was crazy for asking them to fix them. I damn sure didn't leave a tip. I usually spend over $100 when I get a new set and pedicure. They still got $70 out of me for the shitty ass job they did. read more

Lynn did my gel manicure yesterday and was very attentive and professional. This was the best manicure I have had. Highly recommend the salon and Lynn! I will definitely return! read more

I spent $75 here then to realize my account got charged twice, they charged me $150. I confronted the manager Diane and she said she could not help me. She said this has been happening a lot recently, so beware! read more

Pro: Good service- skilled & efficient Con: Price & friendliness of staff I went in to get a mani/pedi here at 6pm on a Tuesday night. The salon was busy, but they had at least 8 people working so I was seated in a pedicure chair and tended to immediately. I did the basic pedicure for $25 and it was as good as any of the 8-10 other salons I've been to. The massage was lengthy & wonderful. I also got a shellac manicure. Each coat was applied evenly & she covered to the edges of my nails (sometimes with a shellac, they leave a little but blank in the edges of the nail...I suppose to protect your skin). She was quick and skilled. My only issue was the cost of the manicure. They did not have shellac prices listed, but a regular manicure was $15. My shellac manicure was $35. I have never had a salon charge $20 extra for a shellac and do not think it was worth that at all. When I asked about the additional cost they assured me that was the correct amount. Even in Nashville & Dallas, a shellac isn't typically more than $30 so $35 in Morgantown, WV seemed pretty steep to me. read more

I went here for the first time to get my acrylics filled and to start off I waited almost a half hour while 3 people who walked in after me (without an appointment) went ahead. The lady who did my nails was more concerned about the girl who had gone before me who SHE had forgotten to charge and continued to keep watching the perking lot to make her come in and pay. This went on for about 25 minutes, meanwhile she filed my entire finger since she was looking out the window while doing it. Once she got over it she felt the need to be on her cell phone calling someone for the next 20 minutes which is fine if she didnt need to use her hands but she couldnt hold the phone on her shoulder for more than 10 seconds. After the phone call she had spent another couple minutes typing a text to somebody then FINALLY got back to my nails and was so proud and bragging that she finished them before my friend had gotten hers finished. Too bad hers were all nicely shaped and well painted while mine were all different lengths and crooked. Not even worth $5 let alone $35. Could've done it better myself. read more

I came in an hour before they close and was turned away when there was no one waiting. The lady was RUDE about it too. Don't go here. I wasn't impressed with the customer service before, but now I'm CLEARLY turned off from this place. Go to Top Nails Morgantown, WV instead. read more

Ana is amazing and ALWAYS does a great job! I have been going here for 3 years now, twice a month and never have i been disappointed with anyone who has done my nails. The nails always stay on, never chip and last till I decide to get them done again. Also, my eyebrows always look the best after leaving! read more