Woke up one morning found we had rodent droppings in our kitchen. I tried everything to catch it myself but I've been unsuccessful. I found Suncrest exterminating in Anaheim. I gave them a call. Marshall the owner came out that same day. Set up some traps and wouldn't you know the next day, that damn rat was caught dead good bye... ugh my nightmare is over... do not do it yourself. Call Suncrest the office staff was amazing and Marshall was very informative, professional and accommodating... read more

Marshall, There was no confusion, just dishonesty and greed on your part. We have been in business most of my life, we have never treated our customers like this, there is no need for this. How many more customer have you screwed over. ???? Remember this Marshall we had a witness in the garage that over heard the quote, so stop lying about the price. read more

I highly recommend using Suncrest! They did and excellent job fumigating our Duplex rental property and provided a great competitive price! I am extremely satisfied with how they handled one cracked window caused by a small incident. I called Stephanie at the office and she sent her supervisor to inspect and photograph the cracked glass. And the next Day Suncrest arranged for Tiffany Glass to come out and start the repair process. They stand by their work and we are so happy with their customer service. Suncrest promptly returned all our calls and immediately sent someone out to repair the damage. Do not use Terminex! We had a horrible experience with them. My husband and I used TERMINEX a few months ago for our own residence. We thought we would be in good hands because they were a well known company. However, TERMINEX left $3600 worth of roof tile damage, broken pyramid heater, and broken expensive umbrella base. TERMINEX will not return our calls! We even called the corporate office and they could care less what ever happens with their franchisee. We will switch all our pest control services to Suncrest :) read more

Amazing service, fast response, honest and affordable. Thanks a lot for helping customers with no overprice or treatments we don't need.

Mr thach, the tech helped earned the single star. Their scheduling is horrible. Push out out the first scheduled date at the last minute. " our tech is out for personal issues" First actual appointment with them no one showed up. ( they claimed no one answered). Second appointment again is no show. Finally after two months since we bought the deal from Angie's list, work was performed. read more

This is an update of my review. As mentioned before, both my parents' home and my home were fumigated by Max One Company about 10 years ago without any broken roof tile. My parents' home was just fumigated by this Suncrest company about 3 weeks ago and there are more 27 broken roof tiles. I just got the first estimate from the roofing company to replace the tiles and this would cost $700. I remembered that at the time the crews of this Suncrest company took the tents off the house , I asked the workers to be careful to walk on the roof . But they didnot care because they know that they are not liable for the broken tiles as stated on the contract . Now it results in 27+ broken tiles or $700 to replace. Please remember that both my parent home (2100 square footage) and my home ( 4000 square footage) had no broken tiles when we had fumigation with another company about 10 years ago. read more

When I was selling a condo and my agents were late in getting the inspection and work scheduled, I called Suncrest to see whether they could move up the work. They were accommodating and did move it up. They did a great job on the wood dry rot repairs. Everyone was super professional, and I highly recommend working with them. read more

Professional from the first phone call, to the inspection, contract, pre-visit, tenting, invoicing, and the wrap up. They kept us informed of every step and the timing to get back in our home. No more termite! Hip hip hooray! read more

The previous owner of our home had used Suncrest to do a termite inspection. When we noticed subterranean termites a little over a year later, we called Suncrest and noted that we had seen symptoms several months ago but didn't realize the tiny mudfilled pinholes were caused by termites. Suncrest did a full inspection and provided an estimate at a very fair price. The job was very thoroughly and professionally done. The team moved quickly and was very friendly. They answered every question we had and did a complete walk-through of the home (inside and out) after the work was complete. I definitely recommend Suncrest. read more

I was very impressed with Suncrest Exterminating - Miller came out all prepared, had his Covid gear on. Miller was Great, very patient, answered all my questions, and went over what will be done. A true professional- I highly recommend Suncrest exterminating- you won't be disappointed-- read more

DO NOT DO BUSINESS. They cancelled 3x's in the same day. They were suppose to arrive and never did. As the customer, we waited over an hour to then call ourselves to find out they decided to reschedule without confirming or informing us. The company then didn't show up the following 2x's. What business lies to then justify that it's a none issue?!?! DO NOT DO BUSINESS WITH THESE CLOWNS. read more

I wanted to once again give a shoutout to Suncrest. They "debugged " my house and a friends house a couple of years ago and at a great price. Marshal, the owner checked in on us and didfor another inspection, once again showing his company's commitment to service. Highly recommended Suncrest read more

I have used Suncrest for my house and investment properties at work. They have done both exterminating and repairs, even working with my tenants. read more

This is a great place that is reasonably priced and got the job done with wonderful customer service. I also recommended them to a friend in Pasadena and she was happy with them too. read more

If you need a great company to inspect or treat for termites, Suncrest is the best. We have been using the company for the last few years. They come if you have a problem at a moment's notice. Ask for Jeff. He is knowledgeable and responsive. We had some painters come today to paint our garage door. While sanding and preparing the door to paint, they found some live termites in the door. I called Suncrest immediately at around 9:15 am. Jeff showed up within the hour. He treated our garage door for the termite infestation immediately. What more can one ask for - immediate excellent service? Now our garage door is getting painted the same day. Absolutely wonderful service. read more

We had a whole lot of bugs in our back yard as well as some minor wood repaid needed. Marshall the owner came out to do the initial inspection and was very professional and gave us a good price. The repair crew and chemical sprayer arrived on time and did excellent work. I would definitely recommend Suncrest and would use them again in the future. read more

I hired them for the ant issue, they came and do the spray in October. Our place didn't have big ant problem, i hired them just beacuse they did our termite and we thought might as well get the pest spray to get rid of ants. The next week after they did the spray, i noticed there are still ants here and there in the bathroom. THe guy who came spray and it will take some time for the ants to disappeared. So we waited. As a new home owner, we were so tight up with all the house stuff so i didn't go back and check on the bathroom until last week (which is about 2 months after the service) - there are still ants in the bathroom. We will have guest over for christmas and will be using that bathroom, so i called the company this morning to ask if they can come out to check on the bathroom. I explained that i just need the guy to see what's going on. The lady on the phone said it will be $175 to come out since it has past the 30 days guarantee. I did not agree because the spray is not effective to begin with otherwise i wouldn't have to call them to come back. I am not willing to pay another $175 for the service on top of a $200 that has wasted for service that is not effective. I understand they have their 30 day policy, but very dissapoint of the result. read more

Professional customer service. They kept us informed of every step from start to finish. The fumigation team has done a very good job and very reasonable prices plus other discounts. Thank you, Marshall, Furia, Mai and Vy -CN read more

I have used Suncrest and Jeff as an inspector for several years and my clients have been happy with his services. His fees are reasonable and they go out of there way to explain and use precautions to protect the home, plants and personal property. Jeff is extremely knowledgeable and professional. I recommend them to anyone who wants an honest evaluation and resolution of pest issues. read more

I hope that all the workers who took care of our extermination are able to read this... Every employee / employer should know the great appreciation and respect that we have for your company... We left our purses ... Some valuables ... Very personal things that we intended on taking.... But with everything happening ... We ended up forgetting it all... However we are so pleased to say ... That everything was there ... Nothing had been touched!!! We will never choose any other company but you guys...if needed in the future...Not only are you fellas trust worthy!!!! But you are so friendly ... Kind ... Informative ... Fast ... Efficient ... And clean up well...thank you guys!!!!!!!!!! And thank you for hiring honest people!!!!!! read more

Termite tenting went well for me. Having never done this before, they put my mind at easy by making it simple to understand what we needed to do to get prepared for the job. Everything they said they'd do, they did, and the job was completed without any hiccups. Good price too. They own their own tenting service so they can offer more competitive rates than other pest control companies that outsource. read more

Jeff and his team go out of their way to not only take care of our termite/insect issues, but also explain them in detail so we understand what's going on in our home. On 3 occasions, Jeff has also gone out of his way to come by and do spot treatments in our home. He is always professional, on time and helpful. Wendy, who works on scheduling, is just as responsive and great to work with. We appreciate all they do to help keep our home termite and insect free! read more

Marshall and his staff are wonderful - very trustworthy, reasonable charges and incredibly professional. I know I can always count on them for an honest answer to any termite issue/question, of which we have a whole lot of in Southern California! read more

During the escrow process of purchasing my place, the previous owner used Suncrest to conduct a termite inspection. Unknown to me, the inspector (who no longer works for Suncrest) did a less-than-thorough job. A little over a year later, I decided to have the place inspected again because I noticed an area with bad termite damage. Marshall, the owner of Suncrest, performed the inspection this time around. The new inspection revealed over a dozen areas with termite damage, many of which appeared to be years-worth of damage and were missed/overlooked during the escrow inspection. At this point I was no longer covered by the 1-year warranty. However, Marshall admitted and apologized for the fact that the escrow inspection was done poorly. To make things right, he offered to have Suncrest perform all of the wood repair and treatment free of charge. This was an extensive amount of work, which included several sections of window and door trim, fascia boards, rater tails, shiplap, and blocking. The work was scheduled for the following week and required 2 full days of work. The crew arrived promptly each day, walked me through the areas they were repairing, and answered all the questions I had. I was extremely happy and impressed with the quality of work they did - all of the new and repaired woodwork blended in nicely with the existing. I really couldn't be happier with the end result, and will be reaching out to Suncrest for any future termite needs. read more

I had Matt out from Suncrest yesterday, and today, guess what is missing?? The ANTS!!! Yay. We win. I cant believe I waited that long to call. I have been dealing with zombie ants all summer. I talked with Stephanie on the phone and she was very knowledgeable and helpful, and nice to talk too! The price was very reasonable. I felt very comfortable with Matt in my home while spraying. I will be using Suncrest from here on out and highly recommend this company. read more

After extensive online research as well as getting three other bids and dealing with another exterminator on an unrelated project, Marshall not only came in with a price hundreds of dollars below the other bidders but was personable, forthcoming and informative. It was a pleasure to deal with him. On 'tenting day' his crew arrived on time and made short work of tenting our two-story home without damaging anything, even working around antennas on the roof and protecting nearby plants. When it was time to open the house they were again on time and removed the 'tent,' again without doing any damage. These guys were fast! When residual fumes affected my hyper-sensitive wife Suncrest immediately dispatched a crew to provide us with fans to help ventilate the house for a couple days, service above and beyond what was bargained for. Upon moving to a new home shortly after having our old home fumigated, Marshall readily came to the new home and inspected it at no charge. I will employ Suncrest in the future and recommend them to friends and family without reservation. read more

I have several issues with this company. Had an extermination done. They arrived at 5pm when they were suppose to arrive and start work at 10am. On the day they came back they said they will be at the place at 10am. They didn't show up yet again until 5pm. We were sitting outside for 7 to 8 hours waiting for them to show up. When they took the tent down and said all clear you can go back in we noticed there was a poison bottle still on the table. They should've taken that. Next when the gas company came by the next day to turn the gas on they told me that I needed a slip from the gas company before I can re-enter the place. That wasn't mentioned to me at all. If I would've known that I wouldn't have entered. The gas company also mentioned that there should've been an emergency numbers to call just in case of an emergency which now were provide. The other thing that happened was one of their workers stole a $25 razor of mine which was in cabinet. The draw was opened and I immediately noticed it was missing. I wouldn't recommend using this company. read more

I have used several termite companies in the past and have been very disappointed about their service after they suck you in. Suncrest was recommended to me by a neighbor who has been using them and happy with them for years. I am very grateful for the recommendation. read more

I've been using Suncrest since 2008 exclusively. As a real estate investor having a company you can rely on is crucial. Having a company you can rely on that has competitive pricing is rare. On top of that having a reliable company with competitive pricing that will go above and beyond on customer service is un freaking believable. Once again the office staff just saved my forgetful self from a self inflicted delay by staying late and calling me to get paper signed that I was supposed to send them a week ago. This wasn't the first time they saved me and certainly won't be the last. Saving me today made me realize how great they are and prompted this review. You are in good hands with Suncrest. read more

These folks do a great job! Just had my place tented - Hugo was in charge - and came home to find they had double-bagged a bunch of items from two kitchen cupboards that I had not understood needed to be. Talk abought thorough! My Suncrest office contact, Wendy, was also extremely helpful. Highly recommend!! read more

Every person we've interacted with at Suncrest has been really professional and knowlegable. They've gone out of their way to keep the termites away. We are really happy with how helpful they have been! We would definitely recommend them to our friends! read more

Just got my house fumigated from Suncrest. Outstanding service and priced well. Staff was great to work with. Now comes the unpacking and getting the house back in order. We were referred to them from a friend and couldn't be happier. read more

Suncrest Exterminating is a refreshing find in this world of mediocrity in service and value in exterminating and pest control. Marshall, the owner, has done a fantastic job of assembling a strong team. After meeting with Marshall I felt fully confident in the capabilities of this company and the integrity of their word. The employees are professional, knowledgeable and a pleasure to deal with. Schedule promises are respected and questions patiently and thoroughly answered. On a scale of 1 to 10 I give Suncrest an 11. read more

Excellent work, on time, as promised and above, and very helpful after they were paid. The owner is very invovled and responds to questions. read more

Fantastic company and service!! We thought we had a case of bed bugs after my son flew here from Manila. We had other guests arriving soon after, so we had to have them taken care of immediately. Matt was sent out right away to inspect, and was armed and ready to take care of them if they were found. We were so impressed by Matt. He was on time, he was friendly, and very professional. He was also very honest, and after a thorough inspection, told us that we did not have bed bugs. (Whew!) He checked out the lemon tree outside the bedroom window and found some sort of harmless tiny bugs on it that had crawled through the window. All of this wonderful service came at no charge. Completely free. When he came out to our house, we were in a situation where we would have agreed to practically anything to get rid of bed bugs, and wouldn't have questioned it. We just wanted them gone. So a less honorable person from a shady company could have "found" bed bugs and talked us into a costly treatment. Three cheers for Matt and Suncrest! We will definitely call them if we ever have a need in the future! read more

I had a very bad experience with Marshall about my wife's car that got damaged when the canvas tore in half and fell on to her Infiniti FX 35 and scratched the hood, left fender, bumper, left side door and side mirror and left wheel from the heavy canvas and metal spring clamps. The job was done well, but if something goes wrong, Marshall will try to talk his way out of it anyway he can. He told me that he was not responsible for the damage because of the weather. I said what do you mean the weather and he said because of the wind. In reality there was only a 4 mile an hour breeze. I then asked what if the tarp blew onto my neighbor's house and there was damage, would he be responsible, and Marshall said, " No , because of the wind, I'm not responsible." I then said, " I guess you're not responsible for anything then" and Marshall said, "That's right". I also have light- weight tiles on my roof and in the contract Marshall was to repair the tiles that were damaged. When he first came to the house to see the tiles and take a sample, he said that he would mix up the colors and get the light- weight tiles, but when the crew came out to repair the roof, they brought out the heavy- weight tiles in just one color. I called Marshall up and Marshall said in the contract that he didn't have to match the tiles, just come close. I said my roof was not designed for the heavy- weight tiles and he started calling me names and using the (A) word to describe me. Not a very good businessman, I would say. So, a warning to whomever it may concern. I know Marshall has received many good reviews, but if there should arise problems, i.e. damage to property, (my wife's car) he may also tell you he is "not responsible" and therefore does not have to correct/repair the damages. The total cost to repair my wife's car was $2,000.00 plus $200.00 for car rental. I wish Marshall on nobody. read more

Our condo HOA has decided to termite fumigate three of our buildings,which each house eight condos. I called Suncrest and talked to a very informative, nice woman about concerns I had when I suspected a date for the work would be set. She assured me that Suncrest requires HOAs to give no less than 60 day notices to residents. Well, we just got our notice in the mail, and it is not 60 days before the work commencement date. Also, the letter demanded that we attend an informative presentation on the 19th of December, yes, right before Christmas. Who does that? And, the meeting is on the Saturday before Christmas at 10:00 am. Do they not realize that people work other than them? How about an evening meeting? This is the weekend before Christmas, probably the busiest and most demanding weekend of the whole year, for most of us. Very, short sighted and obnoxious of them! Suncrest and our Costa Brava HOA is incredibly rude and insensitive, to schedule a time for our fumigation, January 11th, immediately following the holidays. And, what either one of them has told anyone, is that weather can cause mid fumigation postponements. El Niño is here, the news is reporting that it will be a bad one this year, so the chance of a postponement is more likely. Thanks for ruining my and the other 23 home residents holidays! You are going to be on Santas'Naughty List this year! read more

A few days ago I noticed that a rustic looking decorative table I had purchased from Homegoods kept having a ring of fine wood powder at the bottom of the table. While vacuuming it, I saw a small beetle coming out of rustic looking holes at the base. I quickly bagged it and freaked out thinking I had termites. I randomly called two termite companies, Suncrest being one of them. I called the Friday before 4th of July weekend, they scheduled me for Tues morning and the owner arrived at the time promised. He was very friendly and honest. He told me that it would cost way more than the table was worth to get rid of the Powder Post Beetles! He also inspected the area where the table was, for evidence of the beetles in any of nearby walls of my home. He said the coast was clear, told me what to look for for evidence of the beetles and charged me nothing. He could have very easily told me he would fumigate my $200 restoration hardware knockoff table, but said it wasn't worth it. I appreciate his honesty and my experience really paved the way for me using this company in the future for any of my exterminating or pest control needs. read more