I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

I spoke to Express about supplying cabinets on our future projects. My company Heilman Renovations…read moreis always looking for professionals like these guys!

These guys are great! I had a really short timeline to move from a 3 bedroom into a 1 bedroom…read morespace. Expresscloset came, they measured they delivered within a week. I'm not a closet expert and did my best to figure out what I needed with a rough sketch. Richard took my initial design to make it even better. He was exceptionally patient as I went through my mental list of what I needed to store and how best to match that with my new closet. The result, I am really happy and settled in my new space.

Read the Agreement carefully! Aileen and Tony will ask you to sign an Agreement that protects them…read morefrom liability and undermines your rights as a customer. There is a clause that states they will threaten to put a lien on your property if payment is late. This company hires immigrants who speak no English and pays them very little. I call this exploitation. The installer damaged my newly installed hardwood floors and took no responsibility for repairing them. I'm out $1,000. Don't hire this company; they will not save you money or take responsibility for damaging your property.

Tony Chen changed 80% of the cabinet size without designed consent to his stock size for a much…read morecheaper value, adding up more cost to the buyer. The Island cabinets are not bottom. They are upper boxes, with no proper adjustable legs--chip on the door out of boxes. Tony Chen provided the missing parts, his installer left the job as is with the missing door, kitchen plates not installed properly, defective drawers, and box joints stuck up 1/8" inches. Tony Chen did not disclose one single work of the nasty writing agreement. Stay away from this business

I came to floor modern for a first time. Met with John and got a quote for laminate…read more Very fast and officiant, excellent workmanship. Very happy with my floor.

We went to 5 different flooring stores. Five. Flooring. Stores…read more We went to Floors Modern twice. The first time, they were the first store we went to and we would dub them later "the expensive flooring store." The second time was to book our floor install because, as it turned out, they were not the most expensive at all. In fact, they had the floor we WANTED at the price we NEEDED. A few general comments: 1. They have a full range of products - so talk to them, they will help you narrow down what is best for your particular conditions. 2. We worked with Garth Burak who was very, very helpful and super responsive to inquiries. 3. THEIR INSTALL TEAM WAS DUCKING AWESOME. Fransico was THE MAN and had more hustle in his baby finger than most people have in their whole body. He busted his but to get the demo done in a day. Huge. KUDOS. Alex was the site forman and he was also awesome, super communicativ. 4. The floors look gorgeous. The team cleaned up after themselves. I can't say enough good things about the experience.

They did very good work even though my kitchen was hard and complex and rafi and Shadi were honest…read moreand gave me a much better price than other companies

This company fixed my countertop on my washroom. I am very…read moredisappointed as they are very unprofessional and not trustworthy. 1They fixed the counter top left lot of scratch on the wall and I asked about it, and they said it happened when you fixed countertop and they didn't care to fix it. 2After fixing countertop they left leaving the waterline on with few drops which damaged my flooring on the lower level when I told them about the incident they told me it's your problem you should call plumber asap. 3Also they broke my cabinets and I called hundred times they told me he will come to fix it but didn't show up it's already 2 months now.It was a nightmare and so stressful. We asked for receipt they denied and we went to their shop but nobody showed up Please beware of these people as they do their job for money and doesn't care about anything.

I used this company back in 2013 and was happy with the finished product. We decided to use them…read moreagain for our new place and were pleased with the work completed by the two guys!! Very polite very professional and perfectionist. If we are to do a job again in the future we will for sure call upon this company but more for the two guys who did the work!! Price was amazing ! Flooring type outstanding . Thanks Yus and Yas

We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

I heard their radio commercial last month and my wife finally talked me into remodelling our…read moreensuite. The designer in the showroom was very nice and knowledgable - she put together some sample sets that looked very stylish. We decided on marble for everything. The remodel took place approximately nine days later, on time and at an excellent price. I would certainly recommend them again.

I went to Mainland Tile & Stone after getting a recommendation to use it from a friend. I bought…read morefloor tile, backsplash and quartz counters with installation. They have designers on staff (instead of sales people) and that made picking out material easy. They don't have cheap tile but they are a wholesaler so the price was good for the quality. The only improvement area I see is that the installation date was 10 days after purchase. If they could have installed sooner - they would have gotten 5 stars.