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    Suncreek Orthodontics

    5.0 (13 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Suncreek Orthodontics

    Orthodontics

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    4 years ago

    Dr Shen is best of the best. She is so patient with my girl and gentle . We couldn't have asked for a better experience. Highly recommended

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    Review Highlights - Suncreek Orthodontics

    Shen was able to get him in on short notice despite not being her patient, and she quickly corrected the issue.

    Mentioned in 11 reviews

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    Christine J Coke, DDS MD - Waiting patiently for DR Coke!

    Christine J Coke, DDS MD

    3.4(43 reviews)
    0.0 mi

    doctor is great but their billing is not. They did not honor the insurances in network negotiated…read moreprice. They charged me 3059.40 but my explanation of benefits showed that I should have paid $1097.90 per negotiated rate. The billing lady stated that the state of Texas allows them to do so If insurance does not pay part of the bill. They charged my husband $5288 for his procedure. His explanation benefit showed that he should have been billed $401.80 After complaining to my insurance, they refunded $4000 dollars and kept $700 additional dollar. check your explanation of benefit always. You might be overcharged

    I would be doing everyone in the city of Dallas a disservice if I didn't alert you on how…read moreincompetent this doctor's office is. 1.) My appointment was scheduled at 4:00pm, I didn't see Dr. Coke until 5:00pm. When I finally met the physician, she apologized, prescribed me medication for bacteria only and said her office will follow up with me through email and said she would wave my consultation fee since my appointment time was pushed back to closing time. I was rushed out by Ashley and was told to follow up through email since it was closing time. No surgery date. No plan of care. Just out the door around 5:30pm. Waiting wasn't a problem, the lack of communication for surgery date and consultation fee was an issue and it gets worst. 2.) I call the office back for a doctor's note. They had a hard time comprehending why I needed a doctor's note for my employer but I had patience and told them it was requested for me to take paid sick time. So, they send me another patients plan of estimate with their first name, last name, address, and how much their surgery is going to cost. They have sent me another patients information instead of sending me a simple doctors note. I called them back to let them know. They tell me to destroy it. They will send me the doctors note. It gets worse. 3.)I call the office today to pick up medicine prior to surgery. She says: " you pick up medication after surgery not before" so I arrive for my surgery, Im strapped up with tele monitors, oxygen in nose, blood pressure machine hooked and all of a sudden the doctor comes in: We can't do your surgery because of your blood pressure. The medication we prescribed would have helped. ... This is the same exact I office I called hours before to ask about medication. And Ashley told me I had none to pick up.... I spent $100 worth of groceries for wisdom teeth healing, took off a full day of work, my 76 year old Aunt drove an hour from her home to the doctors office to be my driver. All for the doctor to cancel because of her office's incompetence? Save your money. Save your time. Save yourself.

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    Christine J Coke, DDS MD - Christine J. Coke, DDS, MD

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    Christine J. Coke, DDS, MD

    Suncreek Orthodontics - orthodontists - Updated May 2026

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