Billing department is a liability to livelihood of this business. They're under no obligation to…read moreverify coverage but you're obligated to pay. For me it was work the dentist recommended and wasn't teeth initially bothering me but agreed thinking insurance would cover. Work was split in two visits so they had time to verify coverage. Three thousand dollars later out of my pocket and crazy excuses from billing. Still love their assistant Andreea though but sadly lost trust in rest.

They gave medicine and wanted us to sign a dental payment plan while not coherent enough to discuss…read moremoney.

You are in the best of hands at this practice. Dr. Craig's knowledge and experience is simply the…read morebest on all levels. Takes time to explain well his surgical plans, and the expected outcomes. I recommend this service to anyone looking for an excellent surgical experience.

Best oral surgeon!! He's kind, great with teens and professional. I appreciated his smile and…read morewillingness to answer questions with each kid. His staff is kind, and update you at each step!! Thank you so much!!

No waiting, very professional, care was very good, I am very pleased, thank you Dr Ray and and…read moreassociates

Dr. Newton has been managing my failed implant from another dentist with great care. He takes the…read moretime to explain every procedure and option clearly, and even called the day after surgery to check on me. His steady hand and calm manner made me feel completely at ease. The entire staff is personable and professional. I'm very appreciative and highly recommend Dr. Newton and his team.

I actually came in from Florida to have an all on four done about 5 years ago from them. My teeth…read morestill look amazing. I go in for my yearly check up religiously to keep them that way and wear a night guard since I grind my teeth. The staff is always amazing and respectful. I checked out and researched several places before deciding on them and I am sure glad that I chose them!!! Highly recommend!!!!!

I had researched Dr . Choi online and thought he would be great to do my gum grafting. He even had…read morea video with instruction's online that made me feel better about my pick. I had my gum graft done by him in July 2022 and it was the worse decision ever. The cost was outrageous, and then what I was quoted ended up being different. I paid for a retainer I never received, and the instruction's they give post surgery are terrible. I felt like I was just another number in his office and on follow up visits his staff was rather rough taking out my stitches and based on his Blaise attitude when I had my follow ups I could not tell if the procedure went well or not. Now, 3 years later my bottom teeth are moving and look terrible, and I was left with a hole in my lower gums. I was very disappointed with the overall experience and care taken by him and his staff.

Second visit thus far all has been positive considering I do not like the dentist office, childhood…read moretrauma.

The staff are caring and thorough with their patients dental care. I have been going there for…read moreseveral years l, and I am grateful to have found them. Thank you!

Great Dentist, took great care of our Son!. Thank you~…read more Don't hesitate if you want a great dental experience!

Excellent experience from front desk reception to Dr. Moon. Caring and supportive. No judgement.read more

I couldn't recommend any dentist as highly as I can Dr. Mason. He has a warm and reassuring…read morechair-side manner. He is genuinely interested in the health of your teeth and is not out to sell unnecessary cosmetic work. I know I can try the patience of a saint and he has always been patient and understanding with me.

Dr. Mason is the best dentist around. I have been seeing him for over 5 years and I have had…read morenothing but excellent care from Dr. Mason and his staff. He cares about his patients and their overall well-being. I highly recommend Dr. Mason!

We had a great experience with Dr. Bolten. Looks like we finally found a new family dentist! The…read moreoffice staff are friendly and they went over all costs beforehand.

I'm leaving this review to warn others about the billing and front desk practices at McKinney…read moreEndodontics. The doctor is excellent and provides skilled care -- my tooth was complex, and he even commented it was an "interesting case." That part of the experience was fine. The real problem is with the front desk. I requested a cost estimate before my appointment and had to call four or five times to get it. Only after repeated follow-ups was I finally provided a quote -- and then I was hit with a surprise "outstanding balance" from April that I had never been notified about. I had to insist repeatedly just to get it credited. During my appointment, they performed a 3D X-ray without informing me of the $350 cost beforehand. I only learned of the charge after the X-ray had been completed. Had I known, I would have declined it. This resulted in my paying over $800 instead of the ~$400 I was originally quoted. The front desk staff were dismissive, cold, and unprofessional -- no apology, no explanation, not even a "thank you" or holiday greeting. Their lack of transparency, communication, and basic courtesy completely overshadowed the quality of the dental care. If you value honesty and clear communication about costs, I would strongly recommend seeking another provider. The doctor may be skilled, but the business practices at this location are unacceptable.

Had to have a more extensive root canal and my normal dentist recommended them. They have a…read moreSherman and McKinney offices. I used the Sherman location. The whole process took about an hour. The doctor was kind and gentle. I literally didn't feel a thing. The doctor explained the entire process to me and what to expect after. The office staff was exceptional. Seemed very caring. Hopefully, I won't need them again but, I would definitely use them again, if I do!