I've been coming to this cleaners for years so I'm surprised I've never written a review…read more However, that may be fitting as the location has new ownership. The woman who owns/rubs the cleaners is a gem! She takes pride in the service they provide. Always helpful and will let you know up front if you should or shouldn't dry cleaning an item, which I appreciate. You can also get your leather/suede items cleaned (they send them out) as well as alterations. Prices are reasonable for the quality of service you receive. I have not had a bad experience yet! Parking is a little tight because of the steady flow of traffic into the shopping center as a whole.

Price. On time. Gracious help. Very clean. Well kept up customer area. I don't know why…read moreanyone would use any company.

I went to the zip and Woodbridge. Whoever was working in, jumped to take my clothes and give me a…read moreticket, but when I went to pick up, nobody helped me. I was there for 10 minutes. Just to pick up two pieces of clothes, and they all were talking trash instead of being on the ball. I know they're busy, but you can stop what you're doing to take care of customer. I will not be going back.

I requested 3 uniform items to be cleaned and pressed. I was very pleased with the price and 24…read morehour turnaround time, however the quality of work I received was appalling. One blouse looks extremely wrinkled and the other had a water stain on the front. Unfortunately will be taking my business elsewhere.

I've been using Discount Cleaners for about a year now and I'm really happy I found this spot. I…read moreonce needed a button added to my coat and they did it on the spot without charging extra. They also fixed the zipper on my bag and took great care of it. I've trusted them with some of my more expensive coats and they always handle everything with care. On top of that they've helped me out with last minute and rushed work and are always professional friendly and hardworking. Highly recommend.

Took 2 dress pants to get dry cleaned and it was fast and easy & when i can to pick up it was…read morenicely cleaned and pressed. Will return when I need more clothes dry cleaned

I went to have 11 pieces cleaned, and told the gentleman that on half the pieces, there was a…read morestrong odor from my pet that urinated on the clothes and they were too delicate to wash. I ensured that they were able to clean them and get the smell out - he said of course. When I went to pick them up and got home, the odor was still as strong as when I dropped them off. I took them back the next day and a lady told me I'd have to PAY AGAIN to get them cleaned since I left the store. I had my receipt, clothes still wrapped, and on the hanger. I was upset, as I dropped $80 on clothes that still stunk and had cat hair on them. Walked out and never plan to return - bad customer service.

I went in to get my jeans hemmed. I told her that one leg is slightly longer than the others so…read morethat it's best to use a ruler to mark the jeans from the ground up and then cut the inches I wanted off from that mark. She wouldn't listen. She pinned the jeans and eyeballed the hem- she didn't even pin them correctly- long story short, one hem is longer than the other and they are completely off. Also I had my jacket hemmed- it was a bit sloppy. She found other places my jacket needed hemmed and to be honest, with the work she did I could have done it myself. See photos. I was charged $115 for hemming my jeans and fixing my jacket with a dry clean (there was a stain on my jacket). Anyway, usually I'd go back in and have them redo it, but she's kinda pushy- very sweet woman but I don't like not being listened to. Also, going back would mean she would have to cut my jeans again and I'm over it.

Wow! New Town Cleaners know their stuff. They expertly cleaned a table runner and a queen-size…read morecomforter and both pieces are just beautiful. The bonus is that they are also the nicest people you will ever meet. Double bonus is I am happy to support such a professional small business. I highly recommend.

Robert was amazing and the service he provides is priceless. While my husband is away it is very…read morehard to manage working full time, laundry, cooking, and a new baby. Robert was able to save me time and sanity by picking up and dropping off my laundry folded and ready to put away. All for a minimal cost in comparison to the hours of work it saved me. Great company. Great owner. You WILL NOT be disappointed.

The service given was great. Locally owned and managed. Great customer service and met all my…read moreneeds. I have accumulated many suits for Church that need to be dry cleaned weekly, but because I'm in the Marine Corps, my schedule gets really busy sometimes and I just don't have the time. Thankfully I heard about Zipstant and gave them a call and I was helped right away.

Have used them for years. She always gives friendly service and expert advice…read more Would highly recommend.

Have been going here for years. So long that she knows our phone number and when my husband wants…read morehis shirts returned. lol They're convenient but may be on the pricier side. In this case, I don't mind paying for convenience.

The Woodbridge HS Mighty Viking Marching Band *LOVES* these guys!…read more Marching Band competitions are hard work, and the kids' uniforms tell the story of the long hours of practice and performance in the autumn heat. At the end of the season, the sleeve cuffs are dark with sweat, and the white part of the coat is looking quite beige. Festival Cleaners at Old Bridge worked their magic and the uniforms are now Gleaming Green and Pristine White, and we are so grateful to the folks at Festival for making our jackets look good as new! Marching Band Uniform Team

I honestly don't ever write bad reviews, but after my experience with Festival Cleaners, I feel…read morelike I have to speak up because I've had enough. I first came to Festival Cleaners in June with two dresses--a blue dress and a white dress. At first, everything seemed to be going well. I had a blue dress with a built-in bustier, which I understood might be a little more difficult to alter. I expected that, as professionals, the seamstress would have me try it on and make the necessary adjustments. The white dress only needed a simple alteration in the back where it was loose. Pros: The owner is very nice, understanding, and kind. She was willing to work with me regarding payment, which I genuinely appreciated. Cons: Unfortunately, my experience with some of the seamstresses and other employees was very different. I experienced rude and disrespectful behavior, including being yelled at by one employee and receiving attitude from the seamstress. On August 6, the situation became the final straw. The front desk employee yelled at me and was extremely disrespectful. I understand that language barriers can sometimes create misunderstandings, but kindness and basic customer service should never be affected by a language barrier. I speak five languages myself, so I understand that communication can be challenging--but respect should always remain. My total bill was $295. I was originally told that hemming the white dress would cost $35. I initially paid $50 and, because of the kindness of the owner, I was allowed to make payments toward the remaining balance. However, almost every time I came in to try on the white dress, there was still an issue. It was either too tight or something had not been altered correctly. I repeatedly explained what needed to be changed because, as the customer wearing the dress, I know how the dress feels on my body. I am paying for alterations because I expect the finished product to fit properly and for me to be comfortable and happy with the work. Instead, I began to feel like I was bothering them simply by asking for the dress to be corrected. I also want to clarify something: I am not speaking about race when I say this. I am speaking about body type. Based on my experience, I felt that they were not equipped or willing to properly alter clothing for a curvier woman. The dresses repeatedly did not fit correctly, despite me clearly explaining what needed to be adjusted. And then there was my blue dress. As I mentioned, it has a built-in bustier, and it was a little too tight. That should have been something discussed and properly evaluated during the fitting process. At the end of the day, I am not expecting perfection. I am expecting professionalism, respect, communication, and quality work especially when I am paying nearly $300 for alterations. The owner's kindness was appreciated, but unfortunately, my overall experience with the staff and the quality of the alterations was enough for me to say that I will not be returning to Festival Cleaners. I hope the owner takes this review seriously because customers should never feel disrespected for asking for the service they paid for to be done correctly.