I went in to get my jeans hemmed. I told her that one leg is slightly longer than the others so…read morethat it's best to use a ruler to mark the jeans from the ground up and then cut the inches I wanted off from that mark. She wouldn't listen. She pinned the jeans and eyeballed the hem- she didn't even pin them correctly- long story short, one hem is longer than the other and they are completely off. Also I had my jacket hemmed- it was a bit sloppy. She found other places my jacket needed hemmed and to be honest, with the work she did I could have done it myself. See photos. I was charged $115 for hemming my jeans and fixing my jacket with a dry clean (there was a stain on my jacket). Anyway, usually I'd go back in and have them redo it, but she's kinda pushy- very sweet woman but I don't like not being listened to. Also, going back would mean she would have to cut my jeans again and I'm over it.

Wow! New Town Cleaners know their stuff. They expertly cleaned a table runner and a queen-size…read morecomforter and both pieces are just beautiful. The bonus is that they are also the nicest people you will ever meet. Double bonus is I am happy to support such a professional small business. I highly recommend.

I've been using Discount Cleaners for about a year now and I'm really happy I found this spot. I…read moreonce needed a button added to my coat and they did it on the spot without charging extra. They also fixed the zipper on my bag and took great care of it. I've trusted them with some of my more expensive coats and they always handle everything with care. On top of that they've helped me out with last minute and rushed work and are always professional friendly and hardworking. Highly recommend.

They always have a smile on their face and are kind! Our clothes always come back great from their…read moredry cleaning services. We will be back to try the clean and fold during another time. We appreciate being able to bring them traditional / ethnic wear clothes that are hard to clean at home due to the intricate bead designs on South Asian clothes. They do an amazing job!

The man that works here is incredibly rude. They have been our regular dry cleaners for the past…read moreyear, but after this morning's experience I'm done. There are too many other choices in this large metropolitan area for any service industry to be this rude and make a customer feel like they are imposing on them.

If you take your clothing seriously and expect quality care, good service with a customer focus --…read morethis place isn't it. Go somewhere else! First impressions are everything. After recently moving to the area and looking for a great dry cleaner, I found this place. It had some good ratings and is just a few miles from my home. I finally retrieved all my winter coats out of storage and took my favorite black cashmere/wool blend maxi coat that I've had for 20 years to be cleaned and to test out the service. I walked into The Dry Cleaner and was slightly surprised how dirty and raggedy looking the receiving area was. However, I didn't let it bother me too much. My coat has a self-belt, waist pockets and neck chain. I hung the belt on the neck chain (as I always do to store or when I take to be cleaned). The tech took my order and I requested that the coat be deodorized and cleaned. She set me up in the system and gave me a ticket. She told me my coat would be ready the next day. I picked it up 2 days later. It looked okay under the plastic and initially, all I could smell was the cleaning solution. I got home and got ready to put my coat in the closet. I noticed that the coat still had a slight mildew smell and my belt was missing. I checked the pockets, sleeves and the neck. No belt. The coat also had a lot of lint all over and pilling at the neck and sleeves. I wasn't impressed with the how the coat was cleaned. I called the shop and let them know the belt was missing and still had a smell. Keep in mind; this was 15-20 minutes after I left the shop on a Friday evening. She asked what the belt looked like (black cashmere/wool, no buckle) and told me I needed to come back the next day so they could see the coat. I was unable to get to the shop on Saturday because I attended a memorial service. They are closed on Sundays (stick with me on why this matters). I went back to the shop after work on Monday evening. When the tech waited on me, I told her I was the one who called about my coat on Friday and I wanted to retrieve my belt and have the coat deodorized. She got on the phone; called someone and spoke to them for 5 minutes. After she hung up and took a deep breath, she (basically) told me since I waited more than 24 hours to bring the coat back and that there was no note on the ticket indicating a belt, they couldn't do anything for me other than look around for it. 1. They work with garments every day, when a customer tells you a 'black wool/cashmere belt' is missing from a coat they entrusted to you to care for, why do you need to see the coat to begin looking for it? Are they assuming I lied about the belt? Why would I lie about the belt? 2. As a customer, I don't know your internal policies. There is no placard or sign (visible to me) saying you have to indicate a belt on the ticket when you check in. I gave them my coat with the belt attached to the neck chain, like I've always done at the dry cleaners and told them what I wanted done. If they asked me, I would've told them there was a belt. But, it wasn't on my mind and they didn't ask. As new client, I am not aware of the company's intake process and policies. 3. Since I called within 30 minutes of retrieving my coat, I consider that well within the "24 hour" policy of notifying of any issues. I was unable to go back to the dry cleaners the next day and got back there when I got off work on Monday. The next business day (for me). Anytime the response is about policy and not customer satisfaction or resolution, you know you are not in the right place. I essentially paid $15+ to have my beloved coat half-cleaned and for them to lose my belt and to be told they couldn't do anything for me but "look around" for it. I am glad I did not bring the rest of my vintage and winter coats (I have a closet full) to be cleaned here and I will tell all my friends and neighbors NEVER to patronize this dry cleaner. They have much to learn about customer service and satisfaction.

I've been coming to this cleaners for years so I'm surprised I've never written a review…read more However, that may be fitting as the location has new ownership. The woman who owns/rubs the cleaners is a gem! She takes pride in the service they provide. Always helpful and will let you know up front if you should or shouldn't dry cleaning an item, which I appreciate. You can also get your leather/suede items cleaned (they send them out) as well as alterations. Prices are reasonable for the quality of service you receive. I have not had a bad experience yet! Parking is a little tight because of the steady flow of traffic into the shopping center as a whole.

Love them! Reliable, friendly, trust worthy, great value and service. Been going to them for…read moreyears & will continue to!

Did a great job hemming my pants.read more

My family and I are very satisfied with following services:…read more Alterations: Men's and Women's Clothing Dry Cleaning Service: Meticulous attention to detail and our special requests when cleaning men's suits, women's pants and bed covers. Accessibility: Centrally located in County Center Promptly answers telephone Parking is plentiful Proprietor resides on premises. Custom Drapes and Curtains: Tailor also does drapes and curtains

My 30 year old bomber leather jacket was well cared for over the years. But the cotton liner, some…read morepocket threads, and stitching was showing wear and tears. What to do? I went to Joanne Fabrics and bought a few yards of fire-engine red boat canvas to use as a new interior coat liner. Regal did a great job replacing the old liner and repairing the old pocket stitching. They also added a two large interior pockets the original did not have. I should have buffed out more insulation but decided not from concern it may look too puffy. I like the idea of selecting my own fabric and they understand well my intent.

After a move from Texas into a new home, appliances and all, my washer didn't work! Desperately I…read moresearched for a service and Yelp reached out to several options. I had a personal message within 1 day! The provider even helped me set up an account. By that afternoon the washing bundle (large) was picked up! It was returned the next afternoon! I couldn't have asked for better service! Oriana was outstanding!

From the owner: Laundry piling up? We can take the load off! Tumble is a…read morelocal laundry pick-up and delivery service ready to cross off that dreaded chore off your list! It's the smart, not hard, way to do laundry… and it’s delivered straight to your door! We pride ourselves in providing consistent quality at a 2-Day or Next Day service turnaround time! Schedule your pick-up today and enjoy your time off!

Love the service that Zips Dry Cleaners at 13584 Minnieville Rd, Woodbridge, Virginia provides!…read more They always guarantee out by 5pm if in by 9am, and usually send you a text or email (your choice) when your clothes are done closer to 2:30 or 3:00. They have never damaged a single item I have given them.  They always have incredibly friendly staff here.  They always get my clothes done on time.  And the work area and register area is clean, updated, air conditioned, and comfortable to enter or wait in. I have always trusted Zips all over Virginia, Maryland, and DC with my clothes.  The one at 13584 Minnieville Rd, Woodbridge is absolutely no different, if not above the Zips Cleaners standards. Thank You Zips!

I went to the zip and Woodbridge. Whoever was working in, jumped to take my clothes and give me a…read moreticket, but when I went to pick up, nobody helped me. I was there for 10 minutes. Just to pick up two pieces of clothes, and they all were talking trash instead of being on the ball. I know they're busy, but you can stop what you're doing to take care of customer. I will not be going back.

I bought an oversized faux fur comforter from Amazon. I wasn't happy with the color sent not with…read morehow much it shed but it is super warm. I do everything in the bed read eat play games and snuggle with my 100 pound Akita Koichi. Yep it needed washing badly. And because it was faux fur it could not be dried on high heat. Add to that I'm allergic to most things. So the laundromat did a fantabulous job. It is clean an soft. Koichi and I can snuggle again Thank you

I was skeptical. I mean, what can one expect from a laundry place? Well, by the looks it was what I…read moreexpected: rows of washers and double stacked dryers. All in top top shape. Clean. Well maintained. Staff is available for questions. And the pricing was fair. I followed the easy to read instructions and wax in and out in (almost) no time. I will go there any time the need arises.