do not go to this dealership!!! they are crooks that don't care about customer service. they want…read moreto charge me $1,016.00 to replace my wire harness on my ram 1500. the vehicle only has 4,900 miles on it and they told me that the damage was not under warranty. if i could give a 0, i would. if your looking for a dealership that takes care of customers, don't go here.

Aaron was amazing! every question we had he answered. he worked relentlessly to make our dreams…read morecome true. I'd recommend them every time. not many people these days are willing to to above and beyond and i can tell you hands down this is the place you wanna give your business to

Lied to us. Told us to submit a credit application, although we had financing through Cap 1. We…read moresaid no thanks. They said it is a soft pull , won't impact credit report. They did a Hard Pull. Turds.

This place is just awful. Definition of a stealership. Luckily I'm a literal Ford engineer, so I…read morecan sniff out their lies. SMH - it's so hard to find good help anymore. The only reason I was coming here was for convenience, but even that hasn't been the case lately. This is my 3rd time sitting in the waiting room for 3+ hours for a scheduled, routine oil change. And I'd bet my bottom dollar they still try selling me a new battery when I check out lol. Pass!

Cannot thank Jake, Jason and Alice enough for their service and attentiveness to helping me get…read moreinto a new car after losing my old one due to old age/maintenance suddenly. They helped me sort down to the trim that compared to my old car and worked with me on making sure it was financially doable - never once putting any pressure on if I didn't do anything same day I would regret it. Their kindness has gone the mile and am looking forward to enjoying my new car.

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

Chaz Ellis was me and my roommates service rep. Super upbeat and welcoming. Made the process very…read moreeasy and understandable. 20/10 would recommend.

I purchased a 2015 Ford Taurus in May of this year, by November the engine failed and needed to be…read morereplaced. The warranty that I purchased covered the repairs that took 3 weeks in which I had no car. I pick the car up once the "new" engine was put in and 10 days later I start having issues with the engine knocking and the car smelling like gas when I start the car. The car has been towed again back to the dealership leaving me without a car for the second time. I'm hoping this repair won't take 3 weeks like the last one and I have my car back. I understand that I bought a used car, but I've purchased used cars before without any issues let alone 2 engines blowing on me within a month. I have contacted a lemon lawyer, which by the way I was told on the phone by Amy that Ohio does not have lemon laws and that is not true. I know this is a very convenient dealership, but I promise there are better ones out there!!!

Lake Erie auto credit I have had several bad experiences with them I have had problems with my car…read moresince I got it and I'm still having problems and it's almost been a year they have failed to fix the problem that they promised me they were going to fix and I have already paid out-of-pocket close to $3000 on repairs

From the owner: Used Cars and Credit and Loans and Financing for people who have bad credit and credit issues like…read morebankruptcy, divorce, repossession, collections and foreclosure

Nick Walter great salesman Would highly recommend this Nick…read moreand the staff Beautiful truck at a great price Helped me out on my finances when my bank was slow on the answer Highly recommend

Have an extended warranty on my vehicle and just received really bad service from the moment we…read moredropped it off until to the moment where we received our vehicle back. There was horrible communication between Mopar and the dealership and with them giving us any information needed--we still haven't even gotten our issue resolved. It seems those two organizations don't communicate. It was also interesting because the dealership claimed that we had rust and corrosion (why they claim the warranty wasn't valid) but when we looked under our vehicle (only 3 years old) when we received it back, there was no rust or corrosion of the sort there. Just really an overall HORRIBLE experience. Would not recommend one bit.

Tom the manAgee at the Lorain car lot sold me car with no rear brakes been mailing my car payments…read morefor months now he gets his secretary to call me for none payment he is a thief a liar scum I'm sueing unless he has turned my ignition off three times so I can't drive

They sold me a car that was suppose to have zero issues. Before I could even get plates for it I…read morestarted getting error codes preventing me from passing emissions testing. I tried to fix the issue myself but was unable. I reached out to Certified Auto to see if they would help me out, they flat out refused to do anything and told me I should take it to another shop to get fixed. They advertised the vehicle as specifically having no check engine light on it any other issues, this was a total scam. Do not buy from these people.