Lied to us. Told us to submit a credit application, although we had financing through Cap 1. We…read moresaid no thanks. They said it is a soft pull , won't impact credit report. They did a Hard Pull. Turds.

This place is just awful. Definition of a stealership. Luckily I'm a literal Ford engineer, so I…read morecan sniff out their lies. SMH - it's so hard to find good help anymore. The only reason I was coming here was for convenience, but even that hasn't been the case lately. This is my 3rd time sitting in the waiting room for 3+ hours for a scheduled, routine oil change. And I'd bet my bottom dollar they still try selling me a new battery when I check out lol. Pass!

Was easy to schedule an appointment. Dropped off vehicle the night before. It was serviced at the…read morescheduled time the next day. My husband had the same experience as I did. Highly recommend this dealership. They are much more efficient than the dealership I purchased my vehicle from.

Great experience with these guys! Purchased my GR 86 from these guys about a month ago! Kudos to…read moreJoe, Ali and the entire team! I highly recommend them!!! Five star service!!!!

do not go to this dealership!!! they are crooks that don't care about customer service. they want…read moreto charge me $1,016.00 to replace my wire harness on my ram 1500. the vehicle only has 4,900 miles on it and they told me that the damage was not under warranty. if i could give a 0, i would. if your looking for a dealership that takes care of customers, don't go here.

Aaron was amazing! every question we had he answered. he worked relentlessly to make our dreams…read morecome true. I'd recommend them every time. not many people these days are willing to to above and beyond and i can tell you hands down this is the place you wanna give your business to

Cannot thank Jake, Jason and Alice enough for their service and attentiveness to helping me get…read moreinto a new car after losing my old one due to old age/maintenance suddenly. They helped me sort down to the trim that compared to my old car and worked with me on making sure it was financially doable - never once putting any pressure on if I didn't do anything same day I would regret it. Their kindness has gone the mile and am looking forward to enjoying my new car.

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

This car dealership is great. They are very friendly and it is family owned, so they can work with…read moreyou on the payments. I bought my Ford Explorer from them and was able to do buy here pay here financing through them. They have also offered me to trade in my vehicle for an upgrade with them since I am almost finished paying it off. I will definitely continue to work with them and purchase vehicles through them. I have also recommended my friends to use this car lot.

Ok experience could have been better. Car I have been looking at on their web site for over three…read moremonths and at this point it is now becoming stale inventory that needs to get moved. After talks and back and forth conversations they really didn't come down much on the price from what it was originally listed for. Even though I did purchase the vehicle I know there was more wiggle room for a lower price.

If anyone wants to buy a 2025 Chevy Equinox EV, please, step right up. It's the only way I'm…read moregetting rid of this hunk of crap I was convinced would be my "saving grace." "Ohhhh it'll be more economical," they said. "The extra money for the car payment will even out with what you save on gas," they said. Yeah. No. The only people who saved anything were my salesman and the dealership. I tried dealing with GM directly and they offered me... reward points. Reward. Points. For my dissatisfaction. Yay Every single person I've talked to in the car business since then has confirmed what I already knew deep down: I got hosed. They knew I was in a pinch, and they took full advantage of it. So if you want to take this shiny electric disappointment off my hands, let me know. I'll even throw in my leftover reward points.

Outstanding Experience with Alex Sotherland at Great Lakes Honda West…read moreBuying my daughter her first car is a big milestone, and Alex Sotherland made the entire experience exceptional. When we purchased her Honda Civic in August 2025, Alex was patient, knowledgeable, and genuinely cared about making sure we felt confident and comfortable every step of the way. He never rushed us, explained everything clearly, and treated my daughter with respect--something that meant a lot to us as parents. Today we were back at Great Lakes Honda West for an oil change, filter change, and tire rotation, and we ran into Alex again--this time with our therapy dog, Mia. She was an instant hit with Alex and the entire staff, which just reinforced how warm, welcoming, and people-focused this dealership truly is. Alex isn't just a great car salesman--he's someone who builds trust and lasting relationships. If you're looking for someone who goes above and beyond, especially for a first-time car buyer, ask for Alex Sotherland. We couldn't recommend him more highly!

I had a great experience working with Elijah. He was very…read moreknowledgeable, communicated clearly, and wasn't pushy. I would recommend him.

I have purchased 2 vehicles from here and have no complaints at all Louie is a very nice guy and…read moreupfront.. and works with you when you need it.. very flexible when it comes to payments as well..