My recent experience with Das Auto Carlot, particularly with the owner Mike, was extremely disappointing and stressful. I purchased a 2018 Nissan Pathfinder from the lot, and almost immediately after driving off, the check engine light came on. Mike directed me to two separate shops to have the issue fixed, but neither shop was able to resolve the problem. During this time, I made it clear to Mike that I am pregnant, with children already depending on me, and I urgently needed a reliable vehicle or at least a loaner while I waited. His solution was to offer to "go half" on a rental, but even then, he cheated me out of his portion of the payment. When I realized the Nissan could not be repaired in a reasonable time, I asked for my money back. Instead of being straightforward, Mike attempted to return less than half of the $3,000 I had paid. He then tried to pressure me into taking an old Buick as a downgrade, which did not have the seating space I required for car seats. He promised that it would only be temporary until a Honda part came in, but when the part arrived, he refused to switch me into the vehicle as agreed. Mike also made unethical demands, telling me that if I wrote him two positive online reviews, he would "work something out." I refused to be manipulated into writing fake reviews in exchange for service I was already owed. I kept thorough records of our interactions--text messages and recorded phone calls--so that I would have proof of how the situation was handled. If anyone doubts this, I am willing to provide evidence directly. To make matters worse, I discovered that Das Auto was attempting to resell the Nissan Pathfinder after claiming it had been sent to auction. When I brought this up, I was immediately blocked. Shannon, another employee, was rude and unprofessional throughout the process, while Chad and Mike's brother were the only ones who attempted to handle things respectfully and fairly. Chad in particular tried to ensure I got my refund, but it was clear Mike was the one holding everything up. Mike even went as far as to hold onto a check from Credit Acceptance that was in my name, and I later learned he had opened my mail without my permission, which is illegal. Only after my lawyer contacted the bank did Mike suddenly call me and claim my check was ready. This entire ordeal was stressful, manipulative, and dishonest. If you are considering purchasing a car from Das Auto Carlot, I strongly urge you to reconsider. My experience showed a pattern of dishonesty, lack of accountability, and disrespect for customers' rights and needs. The only positive part of my interaction was with Chad and Mike's brother, who at least tried to do right by me. Unfortunately, the owner himself proved untrustworthy, and I would not recommend doing business with him read more

Was interested in a Volvo XC90. spoke to SHANNON 3 time which she had reached out to me about, said I was approved for the loan and only needed 2,000 down, I messaged back and confirmed interest in the vehicle, she began to be rude and ignorant, telling me that I was wrong and that I'd need to use that money to get a shittier car. I told her that she was at fault for not communicating to me that the 2,000 was for a lesser vehicle and was continuously being rude and swearing at me. I checked her attitude and then told me to come down to the store and see what happens when I pull up. Like who is you a car salesman "saleswoman". can't even keep a damn lead. read more

Just purchased a 2014 Chrysler Town & Country Touring-L from them yesterday. Brian was awesome to work with. No pressure. Very good experience. Awesome vehicle. Don't know who does their detail work, but they are incredible. It was so clean it was like coming off the showroom floor inside. Will definitely be keeping an eye on them for future cars! read more

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I was extremely pleased with the team at Diversified Auto sales. The car was well maintained, clean and beautifully detailed. Tommy, my sales guy was professional and knowledgeable and treated me with the utmost respect during the entire process. I would recommend Diversified Auto Sales if you are looking for a good quality, pre-owned vehicle. read more

Avoid this lot! They really live up to the terrible stereotypes given to used car salesmen. They talk a big game but when it comes down to fulfilling their promises they just fall short. I drove a car that I liked and wanted to make a deal. I spoke primarily with Brian. I liked the car as it was and made an offer considering the few small repairs it needed. Brian convinced me that he was able to get his mechanic to take care of it before the sale. We agreed on a price that included those repairs. Over the next few days I got a few excuses as to why it was taking so long. He would give me small updates when I pressed but I felt like I got put on the back burner. The real "gotcha" moment I see now is when I mentioned to Brian that I already had the cashiers check ready for the amount we agreed on. As soon as that bit of info was divulged I got some real answers! Answers like "I can't get the parts" and "the service center was backed up" and "I personally know that they didn't strip that bolt or overtighten it". So I get the message that it's ready! Yay! But not Yay! They did work on the brakes like they said but the door handle was still broken. They gave every excuse about how they couldn't find one, they can't fix it, it is such a commonly broken piece, etc, etc. Brian verbally agreed to send me one "if he can find one". Which to me is outright bullshit because they are available at every dealer. But at least they fixed the brakes, right?! Oh boy, I wish. I was about halfway home when I finally caught a whiff of the brakes burning. They were rubbing and overheating like crazy. The rotor was a dull, glowing orange and the freshly cleaned rim was already coated black. So the $300 brake job they did is now going to cost me twice as much to repair what they just "fixed". I'm still not sure if he was just a liar or an incompetent salesman. Either way, they sure have a lot of practice beating people out of their hard earned money. Despite my best efforts, they got one over on me. AVOID! read more

Very shady place the people who work here are rude. I asked to set an appointment to view a car and when I drove there they sold it 10 minutes prior to my trip. read more

They were a pleasure to do business with. Reuben and Sam helped us get the vehicle we wanted. Fast, easy process, straight forward and very helpful. Would highly recommend!! read more

I truly enjoyed buying my first ever owned car at Diversified Auto Sales!!! Thank you to the staff and a special thank you to Shawn Payne. I love my car and you really helped me find the perfect car!!! Regards, Jameeka Mills read more