So happy with my experience! Amir at Cermak provided outstanding customer service and…read moreresponsiveness from start to finish. They delivered great work with incredible attention to detail, fast turnaround times, flexibility, and fair prices. I was so stressed about getting this auto care taken care of, but Amir made the whole process easy and completely painless. I'm so glad I found Cermak Auto--I'll definitely be coming back for all my future car care needs! Thank you so much!

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

Love this place, I was referred and it was a blessing I met these folks…read more Great service, HONEST! I know cars and this guy did now yank any chains, but recommended some reasonable things! I would definitely make this my home shop if I lived in Chicago. Thanks Andy!

I reserved a U-Haul with Ogden Automotive Center weeks in advance of my move. When reserving, they…read morelet me know that the store would be closed on Saturday but that I could do a fully online truck pickup process. That was fine with me. When I got there, the U-Haul was in the parking lot and Ogden Automotive Center was closed (as expected). However, when I opened the app, it let me know that Ogden Automotive Center had not left any instructions at all on how to pick up the keys to the truck. After contacting U-Haul customer support, they let me know that there was nothing they could do to get me a truck from this location. It was an expensive, hours long process to find a new truck for my move that day. Would not recommend this store to anyone

I've come here a number of times and always had a great experience. Orlando and the team are…read morehonest, reliable, fair and quick. Whether my car needs regularly scheduled maintenance or just an oil change, I come here for everything. I appreciate how honest they are, once telling me "you drive so little, you could probably skip the next maintenance alert and wait until you hit a mile threshold." My suggestion on process is: 1) Call ahead and schedule an appointment 2) Leave a few minutes early to find nearby street parking 3) Walk up to the door, which is a bit hidden, and ring the doorbell

I had difficulty with my heat blowing in my Nissan Sentra. I needed a new blower fan. Orlando got…read moreit done in one hour and I was out. On point.

I've went for regular maintenance twice and left with my vehicle perfectly running each time. These…read moreguys are awesome at what they do. Quick, efficient, and professional. Would definitely recommend. Note: Bring cash with you.

This place is a good local auto repair shop, But felt betrayed when I came in to test My Ac and the…read moremechanic told me I had a bad Compressor and it was going to be $700 for parts and labor. Whole time it was just the battery and the fuse that was worn out.

Great service! The…read moreteam got back to me immediately and helped work within the times I had open. I felt comfortable and confident they would take care of my car. When I met the team member for pick up they were extremely nice and helpful! This is an amazing service model to pick up and drop off. Will use again

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

Great, quick, service, exactly as quoted. I literally pulled in, and 20 minutes later I was on my…read moreway.

Apologies for the delay on this review. To be honest it…read morewasnt the smoothest process couple mishaps along the way. But they stood by their work and made it right we actually ended up better off in the long run on our end. Probably not so much for them but they made it right and that deserves a 5 star. We would definitely use this shop again. They are honest and stand up guys. Thanks for your patience and service.

Had some prior work done that was not done properly; but Payless Mufflers & Brakes got me squared…read moreaway and for a decent price. Great work, communication and iI never felt they were trying to sell me something my car didn't need.

They do very good work I take my car there any time when it breaks down I am very happy with themread more

Great local family owned mechanic. Matt leads the charge and made the process very easy. He helped…read morelay out the issues and potential solutions. Wound up finding a good middle ground on the scope of work and he threw in some free labor when we hit a snag and needed a new part. Would highly recommend if you're in the unfortunate situation of needing a mechanic!

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

Been coming to Davila for almost a decade. Fast, reliable, and honest every time. Always flexible,…read moreI always have a last minute request when I'm picking up the car (something I forgot to mention the first time) and they'll take care of it right away. Up front about pricing, they put thought into giving you the most value. Never had a service tech apologize up front for the cost of a repair... a couple of years ago they basically replaced my entire suspension (Chicago streets....) and service tech suggested to reduce the cost to only replace the worst components right now and delay some less critical components for 6 months because they could last a little longer. I asked him to just replace everything right now. But again, when's the last time a tech put thought into balancing cost vs value for you? Can't recommend the entire team at that garage, enough.

I left a 5 star review awhile back for how kind and quick the service was. However, I have just…read morebeen to a new mechanic and learned I was lied to. My exhaust pipe fell off/was dragging behind my car a couple years ago, came in to Davila, they said they had to replace the whole thing because it was too rusted to weld back on so I paid for (what I thought was) a new one for $1k. I recently went to a new mechanic because I now have an exhaust leak with a cracked y pipe. They just called to say my entire exhaust is made of old pieces all patchworked together, which was never discussed with me at Davila. Now I'm dropping $500 to fix. Never coming back.