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    Matt M.

    We researched a few options for an HVAC contractor for our property in Santa Cruz, CA, to install a mini split to replace our wall furnace. Peter and his team did a great job communicating. The job was done quickly and with a lot of attention to detail, including the aesthetics of the installation.

    Ceiling Cassette Style Mini-Split Unit
    Michelle B.

    Sun Air is a great company to work with for HVAC installation. We had mini-splits installed in each of 5 bedrooms in Soledad in July 2023. Pete came to the house for an estimate and explained the process of installation. We decided to go with Fujitsu. He then ordered the units and we set a date to start the installation. Three of the rooms had mini split cassettes installed in the ceiling. The other two bedrooms had mini split wall units installed. Pete & his team were easy to work with over the one and a half weeks' work. Pete even did some electrical work for my brother while he and his team were there. He went one step further by deducting the rebate for mini-split from the final cost so we didn't have to hassle with applying for it ourselves. Thanks Pete for coming to Soledad for our project! We are all enjoying having control over each of our own room's temperature.

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    Review Highlights - Sun Air

    Throughout this process Peter stayed responsive, friendly and rose to the challenge of finding the ideal solution for our home.

    Mentioned in 86 reviews

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    Duncan Plumbing

    Duncan Plumbing

    4.0
    (163 reviews)

    Their team responded promptly to my semi-emergency issue. I always find their service friendly,…read moretimely, professional with proper explanation and correction of the issue. They're our go to plumbers when DIY just won't do! R. Farren Capitola

    I was referred to Duncan Plumbing by my quartz countertop and tile installer. Looking back, I…read moreshould have trusted my instincts and called the Scotts Valley plumber I had successfully used in the past. I scheduled Duncan Plumbing to come out two days after my new quartz countertops and floor tile were installed. They were originally scheduled for Wednesday, but on Tuesday they called and said they had a larger job and needed to move my appointment to Thursday. I agreed, but made it very clear that Thursday could not change because I was having a full knee replacement on Friday. The plumber arrived on Thursday, and we walked through my list of projects. After reviewing everything, he went to his truck to prepare an estimate. When he returned, he started by telling me it would cost over $200 just to install a $35 bidet attachment on one of my toilets. At that point, I told him to forget all of the smaller miscellaneous items and instead provide pricing for only the essentials: Reinstall one toilet in the guest bathroom Reinstall the double-sink faucets and plumbing in the primary bathroom Reinstall the kitchen faucet and garbage disposal The estimate for just those three jobs was $2,000. I was shocked. Based on my past experience, plumbers typically charge an hourly rate, and this quote simply wasn't justified. I asked him to wait while I called my regular plumber in Scotts Valley for comparison. He said he would also call his manager. When I came back outside, he asked what my other plumber was going to charge. I told him I still needed to send photos before they could provide an estimate. He simply stated that Duncan's pricing was comparable to other plumbers and made no attempt to adjust the quote. It honestly felt like they knew I was under a tight deadline because of my surgery and were hoping I would have no choice but to accept the inflated price. I declined the work and told him I would be writing a negative review. Apparently that message reached management, because a woman from the company tried to contact me afterward to "make things right." In my opinion, making it right should have happened while the plumber was still at my house after he spoke with his manager--not after I had already sent him away. By the way, my previous plumber ended up going me a quote for the exact same work for less than half of Duncan Plumbing's price. Out of curiosity, I also researched typical plumbing costs using ChatGPT (see attached screenshot), and those estimates further confirmed just how inflated Duncan Plumbing's quote was. Based on my experience, I cannot recommend Duncan Plumbing. I understand that every company has different pricing, but charging nearly double what another reputable local plumber quoted for the same work felt excessive and disappointing, especially given my time-sensitive situation.

    Sun Air - hvac - Updated August 2026

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