Contracted Mason's Siding to reside our duplex and I and my wife are very please with the constant…read morecommunication, flexibility and professionalism of the company and crew. Outstanding job! Jeff Hunter

From the owner: Over the years, we have sided hundreds of homes, town homes, apartment buildings, condominiums and…read morecommercial buildings throughout Alaska, Minnesota, Wisconsin and Canada. We have done many siding projects for the United States Government on the Eielson and Elmendorf Air Force bases here in Alaska.

We had foggy windows and had a few people come look, Window Medics was the cheapest and we were…read moreglad we didn't have to replace the whole window, just the glass. We had a quote with in 20 minutes and scheduled a week later. Since we also have a slider that had to be ordered they will be back in 4 weeks. They were Professional and Quick, only 30 minutes to replace, just glad it wasn't super cold outside. Would definitely recommend and will use them again.

Terrible. Let's start there. Had someone come give me a quote for window defoggimg. Quote cane back…read morefast. But I emailed several times and called several times and got no answer, to schedule the work. Email response took a while. Then finally got a call about the work. They only do the work Mondays and Wednesday's from 1-4. That doesn't work for someone who has a full time job. They are not flexible on times or days and don't work weekends or even evenings - it's light until 11 pm right now. Guess they don't need or want the business that badly.

We ordered a very large piece of double pane glass to take to Seward to replace a picture window,…read moreafter doing all the prep work to get the old glass out and put the new window in place we come to find out it was cut 2 inches short!! After the very long drive from Anchorage on our roads that are bumpy as heck going super slow not to break the glass and having 2 guys take the day off of work and not being able to complete the task to say we were not very HAPPY!! Then to go back to this business after loading this huge piece of glass back in the truck and drive home very gingerly and for them to say oh sorry and not offer to discount on the correct piece of glass they had to make since it was already paid for was unbelievable. Not a fan to say the least.

I ordered a window from here. Orpha was friendly and helpful. It is a beautiful window and only…read moretook a few weeks to get in. I am very happy with it and planned on doing more business with them. I went back a few weeks later to get a quote on a shower door. Barry gave me a quote but wanted to have it approved by the manufacturer. I planned on ordering it immediately. I never received a call back and 5 of my calls/messages went unreturned. Replacement Glass was happy for my business.

they made a window the wrong way and refused to fix it. actually said it's my fault. I talked to…read moretwo people about the change I wanted and both said yeah yeah yeah. then one made one change but not the other. said you singed off. well I thought you made the changes I asked for when I asked befor.e. nothing was sent to me for the change so I had no way of checkin.g. also the worst sales people. high pressure tactics. even when paying cash they act like it's toxic if call and expect them to do anything other then the service provided before you purchase. the whole company franchise up here should be pulled and given to another company. these people suck bad. they did not even clean up the windows after installing them. crap everywhere in the window frame and tracks.

UPDATE - September 30, 2025: Our door is STILL not fixed. Renewal by Andersen has been to our home…read moreat least six times, each time doing nothing more than a so-called "reset" on the door. And guess what? The door still doesn't fit. We don't need another pointless "reset." We need a brand-new door. The one they installed was the WRONG size from the start. They know it, and they're stalling. Now, they won't even return my phone calls or text messages. They're flat-out avoiding us instead of taking responsibility. We placed this order for new windows and doors (see my other review) back in April 2025. It's now almost October, and we're still stuck with a defective door and zero accountability. Renewal by Andersen has wasted months of our time, avoided fixing their mistake, and treated us like we don't matter. My advice? Stay as far away from Renewal by Andersen. Hire a real general contractor--you'll save at least 60% and, more importantly, you won't have to put up with their lies, incompetence, and complete lack of customer service.

The owner, Kyle, is great. Friendly, easy to work with and dependable. He ordered a whole set of…read morewindows and replaced them in a timely and efficient manner. Communication was very easy thru text and phone with very quick replies. I can't say enough good things. Definitely recommend.

AK Maverick replaced a third-story window for us. When we called to inquire, Kyle arrived within an…read morehour after finishing up another job in the area to assess the window and order what we needed. He is a great communicator and kept us informed while the window was on-order. On install day, he and his coworker arrived on time and did a fantastic job. The window looks seamless, and they left the area clean. We would definitely hire his team again.

After losing our mom the day before Thanksgiving, our family was completely devastated. In the…read moremiddle of grieving, we had to begin the difficult process of preparing her home to be sold. It felt overwhelming, especially with two broken windows -- one from the windstorm a few months back -- that needed immediate attention. I called Randy Whitting hoping we could at least get the windows boarded up and receive a quote for replacements. Randy and Derek Thomas came out promptly and handled everything with professionalism and kindness. Derek completed the measurements and provided a clear, fair quote, which gave us one less thing to worry about during an already painful time. On 2/13/26, Donovan Komakhuk and Joe Evans arrived -- even ahead of schedule -- to replace both windows. From start to finish, they were absolutely wonderful. The install went smoothly, and they worked together like a well-oiled machine. They made sure we did a full walkthrough and felt comfortable with everything before they left. What could have been another stressful task during a heartbreaking season turned into one of the most pleasant and seamless experiences we've had. Their teamwork, professionalism, and genuine care truly meant more than they probably realize. We will absolutely be returning customers and highly recommend this entire team to anyone needing window replacement. Thank you all for making a hard time just a little bit easier.

After having the windshield ding "fixed" it looks exactly as bad as before. The tech came out and…read moresaid it couldn't be totally fixed without windshield replacement. Nice of them to tell me beforehand. It's a rental so I just blew $91 for nothing - car company will still ding me. Would not recommend. People were nice, though. I've used them years ago and got better results.