Great company with a very good service I really enjoy to get…read morea ride the driver was great

We had a group of eight going from Eagle Vail airport to Vail and back. Two trips. Here are my…read moreratings - 5 best; 1 worst: Ease of making reservations- 5 Ease of making changes -5 Responsiveness - 5 Availability to talk - 5 Good vibe / helpful - 5 Equipment (Mercedes sprinter van) - 5 Driver helpfulness - 5 Professionalism and follow up - 5 Pricing - 4 Email confirmations - 5 Peace of mind - 5 I will definitely use them again.

Had a great stay over here. The room was nice and big. We loved how close to the slopes it was…read more It is a short walk to the Eagle Bahn gondola! Best part was the evening events for adults and kids. We liked making s'mores and the cool hot chocolate station. You could add butterfingers, chocolate pieces and whip cream in the hot chocolate! The restaurant on the second floor served a nice breakfast buffet but it was an expensive. Worth it if you like a lot of selection and are hungry. The hotel also had a coffee shop where you could buy snacks. There was a ski rental place in the hotel. Overall very satisfied with our stay here!!

Very nice hotel if you can afford the price tag! Or, if you're like me, using hotel points makes it…read moreeasier on the wallet. Everything about the stay was impeccable, from the service to the overall experience. It's a top-notch hotel that delivers a smooth, stress-free stay. Highly recommend if you're looking to splurge. Bonus: my kids absolutely loved the complimentary s'more-making over the fire pits outside.

My flight was canceled today and when the shuttle came to pick people up and bring them to Denver I…read moremet a very unprofessional driver. He had no control over the people who were yelling and screaming on the bus. Went inside to assist an elderly parent only to find my luggage on the curb after taking FIVE minutes to make sure my family was alright and not separated. Not happy. Will never NEVER give my service to this company ever again. Thank you so much for all the stress and hospitality.

Vailcoach met us at Denver Intl. Airport and take us to Vail. Eventhough the flight was two hours…read morelate, Bruce met us within a minute after we got out luggage. He even stopped for us to get some lunch, since our party consists of 4 adults and three boys (ages, 15, 12 and 6). The ride to Vail was smooth and steady, despite occasional snow shower and snow flurry. Vailcoach took us back to Denver....right on time for us to leaisurely check in, get something to eat and board the plane. They timed it exactly, projecting traffic conditions on a weekday afternoon hitting Denver outskirt at 5 PM (rush hour). Again the driver was excellent. It was indeed the best deal in town in terms of costs as well. We definitely will use them again, when we go back to Vail. For added value, both drivers knew much about the area and what it offers and was very helpful in giving us tips that made our vacation that much more comfortable and fun. This included informing us that we don't need a car in Vail and how the local transportation took us everywhere we needed to go, as well as a 25% on ski rentals

Always a good bet to take your out of town visitors. A great little taste of the railroads that…read moreused to crisscross the state. It's only a few miles long and runs right by I-70, but you aren't looking at the highway much. All equipment is historic and well restored, with great scenery and history on the way. Consider picking up a History Colorado membership: for about the same cost as the train tickets or even less, you get vouchers for a ride as well as unlimited admission to their good museum in Denver & other sites.

This was, hand down, the worst holiday experience ever! After years of the Santa train experience…read morein the coach class, we opted for the Parlor car this year with our kids and 80 year old parents. When the photographer came around, she asked my parents to move to a larger table so we could all squeeze in the picture. After the photo, my parents stayed at the new seats. When my son asked for water, we were all told that we were denied service for the remainder of the ride (another 45 minutes) because my parents had not returned to their seats after the photo, even though they'd never been asked to do so and two children had moved into their old seats when they got up. My 10 year old then had to watch all the other kids having hot chocolate and cookies while he wasn't "allowed" to have anything. The waitress also had the security guard sit with my elderly parents for the remainder of the ride so they didn't get out of line. So humiliating and unwarranted. It was honestly the most bizarre experience we've ever encountered. Santa seemed like he'd been drinking - saying weird things to the kids and to my husband. Very inappropriate. I spoke with Mark, the Commissioner in charge of the Georgetown Loop, and he immediately refunded our money. I do hope they change their staffing to better reflect the beauty and tradition of the experience.

Peak 1 Express: I'd use again!…read more I was under the impression the ride was 2-ish hours from the airport to Breckenridge, and I was wrong (which may have been my misunderstanding). The ride is supposed to be *around* 3 hours. We stopped for some folks to transfer, a bathroom stop, then to Silverthorne, then to Breckenridge (which there were 4 different stops for the riders). The ride from the airport to our destination felt much, much longer than my return shuttle. I wish there was a better way to drop folks off on all the small towns on the way (especially when the rentals and cabins are far off the main roads). My first shuttle was half full and it was fairly comfortable for breathing room in between us. I could imagine it being a lot less comfortable if it were a full shuttle (and being on a full shuttle after, I realize how lucky I am to be on a half full shuttle to start). It was on time to pick us up, but we didn't get to leave until closer to 25 mins later due to someone's flight being delayed (also not their fault, drivers arrange with a walkie-talkie system on them fly to talk to the main office to get it sorted). We unfortunately got stuck in about an hour of traffic (to no fault of anyone) and it was high spirits and good tunes. Our driver (Mike?) was so great! He was wonderful to talk to and had lots of stories! My return shuttle was larger and completely full. A little confusing on where to stand in the skier drop lot for Breckenridge, but the driver called me and I was just out of site for him. Drive was great and no traffic this time! My tip is to leave plenty of time from the airport and shuttle, manage your expectations. I could also see a different experience with different drivers/bad weather. From my experience, they do everything in their power to get you where you need to go! I'd use them again.

Unacceptable level of lack of communication on the morning of our shuttle. We waited outside in the…read morecold for over an hour and kept having to call dispatch for updates. When the driver finally arrived we saw we were only the second passenger and the first pick up was also picked up an hour late. This was a 6am shuttle. The only possible reason is that the driver decided to start his drive an hour late and didn't communicate this to the passengers at all. There was no apology or acknowledgment of delay. On top of all of that the heat in the van must have been broken or off because we were shivering in full winter gear for the entire 2 hour drive.

Yesterday I got a call from my teen daughter, who was in Breckenridge visiting family friends. She…read moretold me she had received no communication from the ride I had set up to the Denver airport for her. Realizing she was likely going to miss her flight, which was the last one of the day, we were both in a panic. I couldn't get in touch with an actual human at the service I had set up for her, so I began calling company after company with this absurd request-- for someone to pick up my daughter immediately. My luck finally changed when Nick answered the phone at Summit Express. Instead of the quick "no" I had heard from the first five companies I called, Nick put me on hold for a couple of minutes. He came back and asked if my daughter was ready now; he said they would pick her up in 14 minutes! I looked at Life360 less than 15 minutes after hanging up with Nick, and my girl was on the move, driving to DEN! Because of Nick and my daughter's driver, Jeffrey, she made her flight and wasn't stranded alone overnight in Denver. This morning, we were able to celebrate my mom's final day of chemotherapy/radiation in person with her, which would have not been possible if I didn't get so lucky as to find Summit Express and Nick. Going forward, we will only use Summit Express!

I had a lovely shuttle ride early this morning thanks to John. He arrived early, helped me with my…read morebags, offered professional and polite service and got me to the airport early. He was very safe on the road and I felt comfortable the whole time- I even took a short nap. I will continue to use Summit express to take me to and from Breckenridge moving forward. Ps. Prices are unbeatable too.

Highly recommend! Our driver Matt was excellent! He did a great job navigating a mountain pass in…read moresnowy conditions, and we felt totally safe and comfortable the whole time. He was also very nice to speak with, friendly, accommodating and professional. The car and pristine and very well equipped. Five stars all around!!!

We booked with Black Mountain limo for round trip transportation from Denver Int'l Airport and…read moreBreckenridge. Competitive price, easy online scheduling, excellent communication from management and driver prior (and day of) trip, top notch vehicles and driver safety/professionalism. Will book with Black Mountain Limo next time I visit Colorado.

The best service in vail reservations To friendly service…read moregrant and team are great- we have been working with them for years

Buyer beware. These people are thieves. They will quote you one price and charge you a much higher…read moreone. We booked a private car from Denver to Vail. They quoted us a very high price of $550 gratuity included. Once we got our credit card bill they charged almost $800 with no explanations. To make matters worst when we called them to let them know that they had made a mistake the lady on the phone was rude and told us that they would charge however much they wanted and that they would fight us if we continued to complain and that they would also fight the credit card company to get their payment. Do not use!