This was a wonderful experience. Whitney really knows her stuff. My nails crack and chip really…read moreeasily and she didn't even bat an eye. She makes my nails look fabulous. Really happy with the price as well! You get the most value here.

So at first I thought the address was wrong but if you pull behind the gas station you'll see it…read more Came in to get fake nails at 10 am (when they open). There was already two other cars waiting and another that pulled up after me. About 10 minutes later the employees got there and unlocked the place. Signed in and waited about an hour as the two employees finished up the other ladies ahead of me. Reasonable for it being busy with only two workers. Nails were kinda messy, and the guy had a lot of trouble getting the acrylic nail tips to stay on my fingers which has never happened at other places (they should get some better glue). Paid $40 not counting tip for shellac acrylic nails. IF I came back here, I would try scheduling an appointment beforehand and at a less busy time. I'll probably try a different salon next time.

Oh my god!!! Impressed is an understatement! I was lucky enough to have Kim as my nail tech and she…read moreabsolutely killed it! Could not be happier with the way they turned out. Now I will easily have the best set at my sisters wedding on Saturday! The only sad thing is I wish I would have gone longer but unfortunately that was on me. 10/10 would recommend.

Went in for a Lux pedicure knowing it would be around $70 so with that price you expect good work…read more I have clumped paint on the big toe and specks of dirt in the paint in the other . I complained to the front desk and all she asked me was if I wanted to leave a tip. Needless to say I will not be returning.

Tiffany always does an amazing job highly recommend her, very talented, takes her time and gives…read moreclean even manicure and pedicure every time, very satisfied!

owner rude. I will never go back again poor customer service. He never cleaned up I felt…read moredisgusting when I left.

Amazing service. Kitty had done my nails and she did a beautiful job!!! she was really talkative…read morewhich i loved and it wasn't so awkward like usual. Definitely will be coming here more!!!! she's sweet and Lee had done my friends nails, she's did an amazing job too! 5 stars

Awesome experience at Royal Nails and Spa! I am a man who…read morewalks on my feet and uses my hands all day, so my girlfriend insisted I get my hands and feet taken care of haha. The staff here are super friendly and made me feel welcomed right away. I got the royal manicure/pedicure and my nails came out so shiny and perfect!You can tell they really take their time and care about the details. Seriously. The massage and scrub was absolutely with every dollar! The salon is clean, relaxing, and doesn't feel rushed at all. Great customer service and beautiful results. I would recommend this place to anyone, and I will definitely be coming back!

I loved the variety of beautiful colors and styles they offer! I wish I could come here every…read moreday!!! I was able to walk right in and had excellent service.

I'm new to Jackson and saw this business had decent reviews so I decided to try it out. I get…read moreacrylics with shellac polish usually. The lady glued all of the nails to my hands THEN had another person tell me it was going to be $63 dollars. I go to an amazing place in Lansing normally and they achieve perfection each time and charge less...so I tried to hide my shock but I couldn't exactly decide not to get them after they were already glued down. I watched as the lady wasted a ton of product, left one hand a completely different shape than the other, and my thumb nails longer than the others. I had to ask her to adjust some of the shapes. I left to realize that the polish was uneven. Got home just to grab my file. I won't be going here again. Maybe she was just having an off day but that's a lot of money to dish out to just have to correct it.

Great service and the staff was very accommodating. Would love to see more color options :)read more

Had a great time with friends at Martini Spa & Lounge today! Loved the bar area, drinks reasonably…read morepriced, very comfortable and the bartender was awesome! Very happy with the pedicure I received and will definitely be back!

Just because you pay more, doesn't guarantee you'll get a better haircut! I went for a simple shag…read morehaircut. I don't know what haircut I received, but it didn't resemble a shag. Couldn't do anything with it, short in the back, long in the front. Went back 2 weeks later, stylist said she must have forgotten to cut the front shorter when she took more off the back. When I got home the second time, my hair still uneven on the sides. $60 later and I'll be paying someone else to fix my hair... 2 strikes, you're out! Save your money!

I got my hair done by Drue and she did such a beautiful job! She was so careful, patient, and made…read moresure everything looked perfect. The whole salon had such a cozy, welcoming vibe too, it just felt super comfortable being there and my hair turned out exactly how I wanted it. I'll definitely be coming back to her!

They offer a wide range of services. You can get your hair done, makeup, a message, facial, as well…read moreas your nails/toes. Love that they offer you a drink for free! All staff I've encountered have been friendly and polite!

If I could give this place zero Stars I would! Be cautious! Personal Images salon has changed hands…read morerecently (Nirvana). I made an appointment online with a stylist for a very simple highlight around the face (7- ish foils) and all over color in the back to match my roots. The stylist looked very young when I arrived but I was trusting her as we all know that looks can be deceiving so I thought she might be older than she looked? Things were starting to get pretty sketchy right from the get-go. Instead of typical foils with the "weaving" process, she just slapped bleach on all my hair within each foil around the face. I was getting more and more nervous so I started asking her about her background. Turned out she was 18 years old and had only worked at the salon for 3 months! Long story short, she destroyed my hair! The hair in front is completely and solidly bleached with a definitive line going from ear to ear over my head. The back of my hair is almost black and, in no way, matches the grown-out roots. Looks like fake, black hair on a doll. I will say that she "attempted" to correct it but made it worse. In fact, it is so bad that even my family & friends looked at me and said, "ummm, hey... what's with the hair?!?!" Complete embarrassment! Personal Images "was" such a upscale salon that had very talented stylists. Changing the name of the salon and hiring 18-year-old's who have extremely limited experience is maddening! The worst part was when I walked out, visibly not happy, and this inexperienced gal charged me $135!! Then I thought back... while I was sitting in her chair for 3 hours she was bragging about buying a brand new car! She also told me that she has zero passion in being in the cosmetology industry, she's just doing it for the money for now. I asked her about her hair cutting skills and she said she "only knew how to cut three different styles". So glad I was not scheduled for a haircut with this girl! I know the salon works on a tier system based on skill. A person with that skill level (close to none) should NOT be charging clients $135! And also these new stylists should be having a consulting mentor working with them all the time or job shadowing to gain skill and experience. I wish I would have walked out and not paid a dime! This isn't my first issue with Nirvana. Earlier in the spring I was talked into going to a gal who "specialized" in curly hair. I waited 6 weeks to get into her. Two days before my appointment a reminder text came through showing a completely different name as my stylist! I called the salon and asked them why I got changed to a different person? They said that the previous stylist decided to retire so they "worked all the clients into other available stylists schedules". Well geez, thanks for letting me know two days before my appointment that some random person was going to work on my hair! Needless to say I canceled that appointment immediately! I should have known back then to steer clear! But I gave them another chance and that was also an epic fail! I hope these new owners can turn some of this stuff around. It just is not good business! Clients that walk out severely unhappy does not make the salon look favorable! Word of mouth is huge in a small town. Good luck!