Welcome to yet another business who has discovered the "card on file" scamming game. With all those cc numbers floating out there on the wild, wild internet, how easy it is to just charge one for services UNRENDERED. I happen to be a regular customer for years who is never a no-show and always CALLS (what an antiquated courtesy, so, how shall we say, "Boomer," n'est ce pas?) and who has now been relegated to the "You're just another s**tbird we have to service when we'd rather be out drinking White Claws with our MAGA hoochie mama gal pals" category. If this salon is having a problem with cancellations, I can only say, "Physician, heal thyself." As a rule, women don't cancel services they look forward to in order to relax or feel good about themselves. Clearly, if you're losing money in an economy that YOU LIKELY VOTED FOR, this is a personal problem. I'm sure someone there will counter with the usual drivel about "everyone is keeping cards on file these days," whatever. Unless you're a physician or similar professional level of training, businesses have no call to treat customers like they're a liability rather than an asset. For the record, the owners of this salon have never even introduced themselves to me, though I have been coming in their door for over two years. I will just find some other chop-shop for my manicures. I'll be treated with more graciousness by Asians, that's for sure. I will not give my personal credit over for a business to extort at will when I have given them absolutely ZERO reasons to do so, whereas they have given me plenty of reasons not to recommend their business. read more
