Kapsa Monument Co did a beautiful monument for me and my late husband a few years ago and placed it…read morein a Hillside cemetery. The monument has a vase on each side. Recently one of the vases has become loose. I've tried to reach out to Kapsa a few times. No one ever answers the phone. I've left 3 messages in over a week and half stating my issue and asked for the favor of a reply. I've yet to hear back from Kapsa. This monument wasn't cheap. I've reached out to two other monument companies in the area in the meantime and they are willing to help but say Kapsa should stand behind their business and take care of this. If they can or can't, either way the courtesy of a reply is expected for such an expensive monument. I can't rate them good in the service area as they are non responsive.

Buyer beware. This place is absolutely awful. They will screw you on the contract and they are very…read moredisrespectful. They will intentionally and purposely omit IMPORTANT and KEY things from the contract, and this can screw you in the end. When I caught these items, owner refused to correct them. Here they are: 1.) They verbally said that ALL inscriptions and design are included in the price, but when you get the contract it does not say this, and when you ask the owner to add, he refuses. Don't ever sign the contract unless they clearly write in text that ALL inscriptions and design are included in the headstone price, just like they verbally say. 2.) Draft of the drawing, design, and inscriptions was not attached. How else will you know what the heck you are getting?!?!? Don't accept without this! 3.) Full names of the deceased were omitted. This contract is also combined into the application for the cemetery. Are we just trying to get the cemetery office to guess? 4.) Memorialist didn't sign the cemetery contract on the back, which is required before you can even place any headstone in the cemetery. The cemetery has its own rules which we all have to agree to. We don't own the cemetery. These are all normal procedures for all cemeteries. 5.) Approximate date of delivery was missing. You can't just put a season like spring or summer. The owner was very disrespectful. When trying to resolve this in a calm manner, he talked over me. I tried talking to the owner nicely on the phone, but all he did was hang up on me. Avoid this business, and go to others in the area that will: actually put in writing what they say verbally, are willing to actually fill out a contract completely, and treat you with respect. After all, if you are paying them thousands of dollars for a headstone, I would think that you would at least have the above taken care of. This place is absolutely awful. STAY AWAY.

I do not trust Bruno's work and will not hire them again. They tried to skirt out of a contract…read moreand also lied several times. They were under contract to spot tuck-point an entire wall but instead they only did the top of the wall and then claimed that the work was completed. When confronted about the rest of the wall, they repeatedly lied saying they did the entire wall and said that I was seeing shadows. Only after producing photos (I attached a few photos) of gaping holes did they grudgingly get back on the wall to complete the job. They said "ugh, I guess we missed a few spots" Unless you plan on babysitting them throughout the project, I do not recommend them.

Bruno construction was contracted and paid $10,000 to provide spot tuckpointing on the front façade…read moreof the building due to efflorescence in spots and around the top of the building. They did some spot tuckpoint work at the top of the building but then used a vinegar spray to make it appear they had completed tuckpointing on the areas showing effervescence. The effervescence returned since they had not fixed any cracks in the mortar in those within a few months. We tried to work this out with them, but had to file a complaint with the better business bureau and now considering small claims court against them. I notice a review by Matty C on 8-3-20 that reports the same issue we had with them claiming to have done work and arguing with us despite the evidence of the building looking the exact same before and after.

Update to this is I just had my fp flue and furnace flue scoped by camera and a drone put on top of…read morethe fp. They (Naperville Fireplace) said the tuckpointing looks good but what I need is a liner for the inside of the flue coming from my furnace and water heater (they are the third people to tell me that). When I asked if they thought the previous leaks in my basement were due to any type of mortar failure on the outside (I already had the bottom of the mortar fixed by ANT Masonry for a minimal cost), they said no--it's probably because you have some failure inside the flue for the furnace and that dampness is coming into the basement. Interesting. I've actually had no dampness in basement since the bottom of the mortar was repaired and the lower brick was tuckpointed. So, on to the chimney liner.....

Barry did chimney repair at my house today. He did a wonderful job . So happy the repair is done…read more Karen M.

mortar all over bricks after tuck pointing company does not…read moreknow how to do repairs of brick The brick wall looks 10 times worse than it did before the repair would not recommend this company to no body

I called Rob about getting a brick mailbox and he was extremely easy to work with and he did a…read moregreat job and the mailbox looks awesome! It was done in about a week and a half from when I first called him. Looks great we couldn't be happier!

Very knowledgeable, does great work! Taught me a lot about the business and the right ways to do…read morethings, can't say enough about him other than he is a perfectionist in his trade,very reputable and one of the best in the business.

From the owner: Welcome to Ellison Tuckpointing, Inc. Based in Morris IL. Our Services Include: Masonry Repair,…read moreTuckpointing, Masonry Restoration, Chimney Foundation, Brick And Stucco Mailboxes, Stone Mailboxes, Brick And Stone Masonry Service, Masonry Service, Block Walls, Stone Siding and Tuckpoint Restoration. Contact Ellison Tuckpointing, Inc. Today.

Andy was top notch and very pleasant to work with. He came out to see my crumbling chimney and…read morewithin the same week him and crew came and built a brand new chimney. I would definitely recommend them

I had my chimney rebuilt in August 2015. I was referred to Andy by my neighbor who also had work…read moredone. As they said the best referrals are the ones from your family and friends and I have to say I could not be happier. When I worked with Andy everything was done professionally from the estimate to the work they did on my home. Along the way they were also very mindful to make sure that my neighbors were not inconvenienced while they did the work on my home. After the work was done Andy took the time to explain everything in detail and most importantly assure me that if I had any post work issues to call him as they stand by the work they do. If you need great masonry work and a truly reasonable price I highly recommend Andy and the folks at Chicago Masonry and Chimney.

Aabco's insurance companies, CNA and Nationwide, inspected my roof and found Aabco's installation…read moreto be subpar. They reimbursed me for the entire cost of the roof installation plus damages from the roof leaking.

The process started pleasantly enough. I've never had roof work before, so have no basis for…read morecomparison. I had 5 estimates prior to selecting this roofer. They were the only ones to come back with requested references in the area, all of which I checked out. The feedback from the previous customers was favorable. Seemed like enough and I wrote a check for half of what I was led to believe would be the total. A day was selected a couple of weeks out to complete the job. Tear off and replace shingles and gutters. I was clearly told it was a "one day job". It was not. I was told they were missing 2 workers they day of the job and it would take longer. There was rain in the forecast the next day and was told they would not work. It did not rain and I later found out they did work, just not on my roof. Now it's 3 days, 4 if you count the dumpster left in the driveway until the next afternoon and the debris I picked up. The quality of the work seems pretty good. When the salesman came back to get the second half of payment, he was looking for nearly and additional $1000 for added work that I was never told about. Seems the gutter sub contractor took it upon himself to redo some down spouts and not mention it, yet it was added it to the bill. An additional 10" hole was added for the exterior of mounting of a Sun Tunnel, of which I completed. 2 sky lights were added but were only mounted to the outside of the roof. I knew we would need interior work, but the drywaller that came said the sky lights should have at least been framed from the outside. Bob Pickering loudly argued in my home that he was owed the additional money for the added work. I disagreed. The initial estimate was about in the middle of cost range, but with the additional amount then added would have made it the most expensive. If you consider this company be very clear about what will be done, what is expected, and what the actual cost will be.