Using the Yelp business finder feature was fantastic!…read more Seriously felt so blessed to have Justin and his team work on our chimney. His response time was really quick. We had to rebuild part of our chimney due to buyers that we negotiated with on our home sale. He was able to come the next day to do a quote and send an estimate. I had another company through Yelp respond as well. But their pricing was competitive. He was very honest and genuine about the masonry work that they could do for us. His team came in, set up, and nearly rebuilt the first day and it is not a small chimney. The crew also cleaned up the messy job. ( due to the nature of masonry not because they were sloppy ) We are very satisfied and anyone using their services will be pleased as well!

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I don't think these guys are honest. I had them come out and do a cleaning and "inspection". I…read morereceived no photos or any evidence of how my house will imminently burn down if I operate my wood burning fireplace. I'm so done with this company. Since that "inspection", I've received a second opinion saying how my chimney is in excellent shape especially at the top where the "inspection" by Lifetime Chimney did not even include in the "inspection". Update: Correction to Jim, I did not receive photos on either occasion and even requested them and was told photos are only included with a Level 2 inspection (an additional $300)

We needed a rebuild for the above the roof half of a 50+ year old cement block chimney. Steven did…read morea good job of investigating the shape of the old chimney and told us what needed to be done (more than just a patch). Although it was on the spendy side, we decided to go for the rebuild. The crew of AJ, Joey, Dez and Duck - each with their area of expertise - got the job done in five days, and it looks great - and very solid. The crew showed up on time and were very polite, friendly and took pride in their work. We can now get back to using our gas fireplace!

Portland Fireplace and Chimney did an outstanding job rebuilding two chimneys from the roof line…read moreup, adding a metal liner to the chimney with the wood burning fireplace, and adding a gas insert to the other fireplace. The crew was professional, respectful, and went above and beyond to make sure the site was left pristine. They became great friends with my dog Dalmore. He is going to miss them! Thank you AJ, Joey, Jay, Ducky, Landon, Cassian and Leonel for all your hard work!

Elijah was amazing! He was very informative with the answers to all of my questions. I hadn't used…read morethis gas insert fireplace before and wanted it checked out because I couldn't start it. It was an older model and was hoping I wouldn't have to replace it. He wound up being here much longer than a short service call and had everything on hand that needed to be replaced :-) I will have them do my annual servicing on my mini-splits also. It is so refreshing in these times to find companies with this type of service. I am just blown away!!

When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

I would not recommend using Warm & Cozy for your fireplace repairs. I had a highly frustrating…read moreexperience with them for 2 reasons. 1. I was shocked when I received the bill. It was MUCH higher than expected because I was charged for a repair that I was not informed about. 2. When I called to inquire about the additional repair, the technician was very confrontational. Rather than helping me understand why the repair was needed he instead insisted that I was lying about what happened. The repair in question was a replacement of the pilot light assembly. The problem is that my pilot light worked fine. Even Warm & Cozy agrees that I clearly stated that the pilot light worked properly before they arrived. So, if the technician would have told me that he needed to replace the pilot light, I would have been very surprised and asked a few questions before authorizing. I am fine with paying for any repairs that were needed...And I paid my bill in full. My problem is the way I was treated when I questioned the repair. No one wants to feel like they were the victim of a BAIT & SWITCH.

I highly recommend Mr. Mantel. Chris, the owner, created a beautiful mantel for our fireplace. He…read moreasks great questions, offers sound advice about the different choices available, and helped guide me through the process. The mantel is just perfect. I have seen his other mantels so I knew he would do an amazing job. Chris is professional, knowledgeable and so easy to work with. I definitely would recommend Mr. Mantel.

It's beautiful satisfying workmanship and solid execution. I…read moreamazed by his ability to create interesting characteristics from the woodworking.

I needed my chimney swept and inspected, and I couldn't believe how close I came to getting scammed…read moreby the first company I called and was able to get a "tech" scheduled (Green Chimney). If you need an honest, highly skilled chimney professional, Frank is the person to call. Having a real pro inspect our chimneys was such a relief. Frank is amazing, and I'll be recommending him to everyone I know. He inspected my three flues and installed a new tile and chimney cap (both of which were desperately needed) all for less than what the other company tried to charge just for a cleaning. Frank is a rare find in an industry that feels full of scams. My family and I can't thank him enough!

Frank was very professional, knowledgeable, and courteous. He evaluated our chimney and made the…read morechanges needed for safety. Highly recommend.

After calling a few different places & being told over and over items were on back order I talked…read morewith Bridgetown. Not only did they come out quickly and n less than a month I had a brand new gas insert at my home. They were friendly & helpful. I would recommend these guys - they know what they are doing and got the job done.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Very happy with the updated gas fireplace. Good communication. Quality workmanship. Chris followed…read morethrough to make sure I was happy with the final result.

We were so fortunate to find Cooper Mountain Masonry for remodel project. Our project was to…read morereplacement of a wood burning fireplace with an indoor outdoor gas insert and we could not be happier with the results!!! Chris was everything you want in a contractor: timely, polite, accurate, and skilled at his craft. He provided us with an estimate for the job cost and timeline and we agreed he crushed the execution of the job. The only delays we had on the project were in getting material due to the supply chain issues with the materials we selected. It is always difficult making every decision related to a project but Chris helped us a ton here with the right amount of opinion and consultation when we needed it and he put us in contact with other great contractors for concrete and asphalt work we had done. I would not hesitate to recommend Cooper Mountain Masonry to anyone looking for a reliable contractor for their job.

I have done business with Lisacs for 30 or more years. All…read morekinds of fireplaces from inserts to gas logs to modern electric units. There is simply no one better for either assistance in decision making , price , installation and on-going service. Recent experience proved this out once again as i shopped around and it became clear again that Lisacs has it all over the local competition. In fact , they are highly competive with online. I highly recommend them . Ron Eisen

They sold me the worst insert they had according to the installers. They sent me a remote that…read morewasn't in a box came with no instructions. Not somebody I deal with again