I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Professional and serious team of dedicated specialists. Quality service from initial walk through,…read morequotation and then the rebuild & repair to the 4 Fireplaces and Firepit. I spent over $18,000 with Capital and now I appreciate the value. They also rebuilt 35 year old fireplaces to look not just new but also impressive

Hudson is the best. Had him out to check my ventless and clean,very knowledgeable and explained…read moreeverything to me. Just recently had an issue with unit shutting off. Called Hudson he came out the next day and diagnosed the issue and corrected it with no charge. Hudson knows his stuff is honest and fair. Definately recommend this Team.

After moving to our home (new to us but built in 1978) we learned from a chimney sweep that our…read morefireplace was not only incorrectly converted to gas but was constructed in such a way that it would have never worked correctly as a wood burning fireplace. Which is probably why the original owners attempted to convert it to gas. We wanted wood, not gas, and we wanted to get the 26% federal income tax credit. So we visited A Fireplace Store and More and spoke to the woman working there. She set up a date for Rony to come out and give us an estimate. Rony showed up on time and we settled on a modern high efficiency biomass fireplace insert that qualifies for the credit. Parts and labor was not cheap, but we wanted a quality appliance and this business has decades of experience, which we also wanted. We put down a deposit and set the installation day, which was today. Rony and his team showed up on time, worked quickly, did good quality work and cleaned up afterwards. Rony explained how to use the new fireplace and was all done in a matter of 3-4 hours. Very happy with our purchase and service and we can't wait until we can use it this winter.

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Honest and on time. Thoroughly explained what they did, what was needed and helped me understand…read morewhy. I will work with them again in the future.

Alan and Isaac were very professional and efficient. they walked me through my options in a very…read moreeasy to understand way.

I have used superior chimney for years. They are always very professional and a company I can trust.read more

When Chicago Fireplace & Chimney did $5,200 worth of work on my chimney in 2021, I was very happy…read morewith the results. The installation looked solid, and at the time I felt confident recommending them. Unfortunately, my experience since then has been completely different. In June 2025, smoke began backing up into my home. I reached out to CFC saying: "It appears that a bird made my chimney her home. I believe they are gone now, but my house fills with smoke when the flue is open." At first, Sean replied with some questions, but after that communication fell apart. I sent multiple emails (June 13, June 28, and July 23) without any reply. When I finally heard back in August, I gave all the details he asked for along with my address and phone number. We scheduled an appointment for August 8, but no one showed. I got a last-minute message saying they might not make it and to "keep in touch." Then on August 20, I received another text apologizing, saying they were stuck on a big job and might come "tomorrow late afternoon (no guarantee)" or "sometime next week." Once again, there was no follow-up. After repeated no-shows, excuses, and silence, I had no choice but to take my business elsewhere. This was a serious safety issue with smoke entering my home, and the lack of professionalism was unacceptable. I wish I could rate them only on the quality of the original work, but after this experience I can't recommend them.

I had them out for maintenance on the installed fireplace. Good communication, fast replies and…read morethey were able to come out in a reasonable timeframe. Service was completed as expected and the pricing was very reasonable! I have no problem recommending this service to anyone needing a fireplace or and services needed for your fireplace.

Hudson was great. He did a wonderful job in getting our fireplace working again…read more Would highly recommend.

Hudson is wonderful to work with! He advised us on what model to get and the installation was…read moreseamless. Cannot recommend him more- truly a very caring, knowledgeable and dependable fireplace expert!

We love our gas fireplace from Hearth & Home. Nate did our annual inspection and he was great, very…read morecommunicative, friendly, professional and informative. We highly recommend this business.

Jeff is amazing! He is so thorough and friendly. literally no stone or log is left unturned when…read morecleaning the fireplace. Thank you Jeff!

we hired Chicago Chimney company to repair our chimney as well as our fireplace. The concrete on…read morethe chimney repair is crumbling and deteriorating. We contacted the company and they told us they would send the guy back out to repair the work, but they never did. Then they told us that the guy Mario, who did the work does not work for them anymore. We ask them to send someone else to repair our chimney . They stopped taking our phone calls and would not answer our text messages. I recommend anyone needing chimney work to stay away from this company.

couple of years after sweeping service and a new chimney cap I come to learn that they completely…read morebutchered my upper section of my chimney making it unserviceable. now I'm several thousands of dollars out of pocket to fix what they did. Cleaning was fine, but would not recommend for repairs.

Outstanding workmanship done quickly, but still very efficiently, and at a fair price as well vs…read more the rest. Maks and his crew went above & beyond to fix my outdoor 4th-story (of a 4-story building) brick cracks which were causing water damage through my living room a/c unit in my home. They came prepared and resolved issue I had without issues. Highly recommended!!!

I would not hire them again. My patio is fairly new. Before they came it was sealed properly…read more After they came it fell apart after 6 mo. They'll tell you every excuse in the book, saying the patio has too much shade, poor drainage, etc. But the fact is, it was sealed and fine until they came, resealed/sanded it and then it was a disaster. Now I have to get it redone properly again. What a waste of money that was. Do not listen to the excuses they provide. They will reply here and it's 100% a lie. They would not come and redo it for me. So I will never recommend this place to anyone. Poor craftsmanship on their part. And they would not resolve it, so not a trustworthy business. Come with the excuses. Adios. https://youtu.be/e7CbCTkfPxE - view of the shoddy craftsmanship applied to my entire patio. The whole thing looks like this now and did after 6 mo of them redoing the patio. Before this, I never had problems to this degree, period. Nothing even close to this state. My entire patio has sun hitting it, there's no excuses here. There's guards along the edge to keep plants from penetrating it, always has been. They'll throw every excuse at the book while other contractors will just make it right, even if they have to redo such a poor job that did not hold up even for a year.

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.