I was going here as a child and decided to start taking my child here. The experience here at summit dentil have changed I'm very sad to say. I've had three appointments changed for my child and was never notified about a time change. This has happened three times! The third time was my last straw , I showed up for a 4:30pm appointment and she tells me the Doctor has left and that my appointment was for 2...(I have confirmation on my phone for 4:30). This happened three times! I will be taking my service else where and be contacting corporate. read more

I've been going here for years that they were great. I recommended my whole family to go there. Well I recently saw an oral surgeon and she hurt me so bad that after a week I am still in serious pain. The lower half of my face bruised up and she cut my lip during surgery. I was given gas and local anesthesia. Even with the local anesthesia I felt when she cut my lip but at that time didn't realize how bad it was. One of the techs said "oh you have an ulcer just use Vaseline". My lip was split so wide that it is taking so long to heal. It hurts constantly and never once did anyone mention it or how to care for it after that moment. This was only an extraction of 2 teeth. When she first gave me the shots to numb my face she wasn't gentile at all with it. Most dentists numb the top let it set it and then go deeper to numb the bottom part by the bone so that it won't hurt the patient. Not this lady, she went straight to the bottom by my bone the first time and I felt and heard the needle penetrate however many layers of skin and tissues you have to get through to get close to my jaw. It hurt so bad and I yelled OUCH and all they said was it will only hurt for a second. Don't jab someone with a needle straight to the bone and expect it it to hurt. I was the last patient and not sure if she was trying to do mine in a hurry or what. I had 2 people holding my face while she was trying to get my tooth out. She finally had to drill it out. I KNEW that I was going to be in severe pain after what I went through and even said are you going to prescribe me pain meds after this fiasco? She got short and said I don't prescribe anyone anything more than Tylenol 3. I said that's fine it's better than nothing. I can't take ibuprofen because I'm having a surgery next week and they told me not to take that. When I went to check out with my prescriptions she gave me ibuprofen after I specifically said I can't take it per doctors orders. She crossed out the ibuprofen and told me to take regular Tylenol. I have been in severe pain not only from my lip but my lower jaw and wake up all night long every night since in sharp shooting pain. I have to get 2 more teeth extracted and there is no way I am ever setting foot in there again to that same oral surgeon. On top of that I paid $1090 for 2 teeth to be extracted that's with insurance. I remember only paying almost $200 for one tooth a few years ago without insurance. I can't explain the huge bruise on my face and lower jaw after a tooth extraction but what makes me even more mad is the gash she left on my lower lip that will take a long time to heal and not even the decency to give me any pain meds to get me through at least the first 2 days where I laid in bed crying. I do not remember her name but I do not recommend her. She has terrible bed side manner and not gentile at all. You aren't supposed to give someone PTSD from going to see a dentist. So after what I went through my doctor had to cancel my surgery for the following week because he saw how bad my face was and it wouldn't be safe to intubate me during surgery so now I have to wait 6 weeks to have this surgery I really need. I am a full week after the extraction and still in as much pain as I was the day after they did it. I'm afraid to go in there to have them check it to make sure she didn't split my jaw. I'll be making another appointment with a different dental office to X-ray my face and pray they can give me better advice on how to care for the damage she did. UPDATE: I have included a picture of the scar that was left and the damage of the lip that I will have for life read more

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Staff is always so friendly, polite, helpful and explain all the treatment to detail. Definitely would recommend!

Dr. Caballero was great! I had a plethora of issues and she explained my entire treatment plan thoroughly and in a way that was easy to understand. The only downside was that it took 2 hours from agreeing to the treatment plan before I was taken back to start anesthesia. read more

My son had to get serious work done on his teeth and they were always helpful and took their time to answer all of my questions, even the general dentist, when the pediatric one was not there, was really nice and helpful. Sometimes the wait is long but I understand it takes time to see all patients. read more

This dental office was very slow and the staff was rude. First ones in with an appointment and the last ones to leave. If everyone here wasn't so worried about snacking and on their phones they might actually get some work done. Place is supposed to close at 5:30 but here we are at 7:00 with nobody else here. You know it's bad when they already shut the blinds on the whole establishment. read more

I recently had 7 teeth pulled at Summit Dental Center in Pasadena. It was by far the best dental experience I have ever had! They made me feel so comfortable and I had no pain whatsoever during the procedure or after. Thanks again, you guys are incredible! I highly recommend Summit Dental. I am beyond impressed and blessed to have found them! Donna read more

Had a tooth pulled and cavities filled. Had poor service on a root canal at another dentist , year later had tooth pulled at Summit in Pasadena. The procedure went well. No problem with billing they told me what insurance would pay and what I would pay out of pocket. No surprise bill in the mail after I paid my out of pocket bill. read more