Randy and his team were awesome to work with. Very approachable and personable…read more My wife and I found a great table and four chairs. Reasonable prices and great selections.

I went into the storefront and spoke with a sales lady about several options for dining room…read morechairs, she was friendly and showed me several options. I called back that day after confirming some measurements and she took my order over the phone and processed the payment on my credit card. Approximately 1 week later I called asking for an estimated shipping date. I was then told the order had not yet been placed with the furniture manufacturing company and they would be unable to do so until the owner got back from vacation, they were not sure when that would be. I asked if I could cancel my order and get a refund and they apologized and said they would reach out to the owner. The following day I received a short e-mail stating my order was placed and shipping information would be sent ASAP (I never received shipping information). Two days ago I received a text message that the chairs were ready to be picked up, I responded I would be by after I got off work to pick them up and got no reply back. I went by the store first thing on Saturday and waited in front of the business 45min past the posted opening hours of 10am, no one showed up. There was no sign regarding closures or inability to open and, of course, no answer on the telephone. I placed my order 28 days ago and I very much regret it. Too expensive for this poor of customer service. I have no comment on the quality of furniture because I have not seen the chairs.

I accidentally called S Ray Design thinking they were an architect firm, and spoke with Sarah the…read moreowner. She was super helpful, and sweet as pie! She gave me some good direction/advice on next steps. Once we get to the point of interior design in our phase of building, I will definitely be reaching out to her as she seems like a very pleasant person to work with!

Excellent design for a bathroom remodel, now it's the nicest room in our house! We truly had no…read moreidea how much better it could be until Sarah sketched up a few options. She has an amazing talent, impressive subject expertise and is a true pleasure to work with. We'd give her 10 stars if we could.

Several months ago valory and I completed or 3rd collaboration spanning a 9 year period…read more As a retired senior citizen, it was my good fortune to have Valory's support and creativity as I transitioned from a condominium to a full house/residence . Initially she designed a remodel and most recently a bedroom/ bathroom addition.. Her talented army of contractors, plumbers, tilers, electricians produced the perfect skilled artisans to execute her design. Great to work with, creative and budget sensitive, it is my pleasure to wholeheartedly endorse her for any project she should agree to undertake.

After reading these great reviews I reached out to this business owner in hopes for her to help and…read moregive me Some type of direction to decorate my apartment. During my conversation explaining details about the move and sharing my positive experience with a past interior designer with her She basically ended the conversation informing me " she doesn't do anything that is far out in date, Too Occupied with jobs that she is doing and since I only had a video of my new apartment she basically said she couldn't help and wished me luck. The conversation sounded like she didn't want to be bothered nore waste anytime. She didn't even suggest with other options or suggestions such as maybe reaching out to her again closer to my move in date would of been better. Never had I had any encounter like this with any small or large businesses that I have worked with in the past.

Alpine electric was selected by our contractor for all electrical in our home and security. It has…read morebeen a nightmare working with Alpine Electric for over 2 years. Their contracts are just a couple of sentences and any discussion of either what was on the electrical plan or what we wanted to add cost us significantly more. They forgot to put in a light in a dark hallway and to 'fix it' they want another $400. Even though, in theory, the contract should have been covered, they interpret everything and turn it into a debate. We asked for a more detailed contract and they refused. Now we know why. For the last month we have been having our fire alarm go off four different times from midnight to 3:00 or 4:00 a.m. with an inability to turn it off. They are unreachable when it happens because it's not during normal work hours and the monitoring service that we pay for only has an answering machine number for Alpine Electric. They have been out every Monday after each of these horrific incidences and each time they have said it is completely fixed. Guaranteed it won't happen again. Today, it is going off every hour almost on the hour. Again this morning they said it's fixed. They leave and right on schedule, it goes off again. Our neighbors are rightfully angry. Our guests have not gotten sleep. We have some friends who will not come back for a visit. We call them after it's gone off every hour for the last 4 hours and they have said they are now out of town and won't be able to do anything until Monday. We need to deal with it now. In addition, our lights did not work correctly for the first month after we moved in. Had to turn some lights off at the fuse box. For the Control 4 'scenes' we don't have access to do simple things like dimming the lights when you turn them on. They also installed our doorbell ring which didn't actually ring for a good 3 months. Now it rings with both of our phones going off every time someone's at the door and we don't have simple access to the app to stop that. It also does not store videos of the front door which is frustrating when we have issues. I wish we could say zero Stars.

By far one of the best subcontractors I've had the pleasure to work with! They are knowledgeable,…read morereliable, and extremely easy to work with! Dana Johnson. is especially helpful and goes above and beyond to help out in any way. I can't say enough good things about the Alpine Electric team!

We worked with DesignBar for nearly two years (2019-2020) on every stage of the design, build and…read moreimplementation for our Truckee home. While the firm is world class, it was having Holly Galbo Bopp as our lead point of contact and designer that made the process outstanding. Like anything, you can get products anywhere; it's all about the people. And Holly and the DesignBar founders were amazing. From selecting items in our budget and sourcing things that were our style to being adaptable and rolling with the changes of a new build, Holly was communicative, creative, and a problem-solving wizard. Our home is truly a "home" and the look and feel is a big part of that. Highly recco these folks and am personally grateful for the work! We'll enjoy it for a lifetime!

I had engaged with them to redesign 2 bathrooms and a powder room. It was not a big job and maybe…read moreas such low priority for them and not important. Holly who I was working with us definitely not a senior designer based on my experience. Entry level at best would be my evaluation. No attention to detail, no active listening skills, no due diligence, every meeting was a complete waste of time as she remembered nothing from those meetings. billed for every thing but delivered NOTHING based on what I had been shown I would get when I initially met with them. I eventually had to engage with Sarah the owner who at least measured up accurately but I still don't have finished plans or a spec sheet - nothing from a deliverables standpoint I was expecting for over $4000. I'm still waiting, I paid the invoices in hope I would get a final product but alas I must be very small potatoes for them. I would avoid this company like the plague unless you want to waste your money on people with little customer service as a priority and a company that will charge you for every email and still not deliver a final product! They give designers a bad name!!! I wish I had read Catherine's review before engaging as I'd agree with her over budget and under delivered. Holly didn't do any due diligence with measurements! No actual advise or direction on space saving ideas! Really a waste of over $4000 o could have and did most of that work myself! Their taste is old and antiquated! No creativity at all! FACTS: 1. Project started mid-December - it's now almost April and I still don't have a final 'folder' they advised I would get. 2. The owner agreed the work Holly provided as 'final' was not acceptable and stepped in to fix the issue. Yes I got plans with measurements eventually, but 3-weeks after she took over I still don't have a final spec sheet. 3. The owner kept going back to Holly to ask questions, Holly clearly couldn't remember a thing from our meetings and made stuff up so what Sarah the owner was getting was basically made up stuff and nothing that seemed even close to the conversations are agreements we had made. 4. It's also interesting how the owner has so much time to respond to these reviews vs actually finishing the project. 5. If anyone is interested in seeing what I first got from them, what Sarah sent which was better and the spec sheet that was not correct. Let me know I'm happy to share all this. It's nowhere close to what they advertise on Instagram and what they showed me I would get to 'hand over to the contractor'.

Since I'm leaving the area, I was on the lookout for something Tahoey I could keep as a keepsake of…read moremy 16 years of living here. Once again, I was pleasantly surprised at the jewelry and gifts section - some very nice items. I picked up a beautiful handcrafted blue druzy stone necklace. If I had a couple extra spare zeros, I would have bought one of the paintings. Beautiful little store and glad to see they are still around.

My wife and I stopped in here with our baby while visiting Incline village and it was a super cute…read moreshop. Lots of fun things: furniture, art, cute bear stuffed animals, and some fun knick knack type things. What impressed us most though was the service. We walked in with a stroller and the gal working there was super accommodating, told us she'd move anything around if it wasn't stroller-path friendly. She offered us a soda or coffee, and showed us where the restroom was if we needed it. Honestly it's the warmest reception we've gotten entering a store in a long time, a very nice surprise.

Home Concepts worked with me and my wife for over 18 months on a phased remodel of our Gold Bend…read morecondo at Northstar. This was a complete kitchen gut-and-go, major tiling work, bathrooms and all new flooring. Home Concepts was great! And is speak with some authority as an exec at one of the largest builders in the US. The service was great, and Gui, Phil and Ana Lia could not be better to work with. Rating - Best residential supplier I have ever used. I must note that the first review is NOT what we experienced. I'm not sure how that review came out, but I have seen the staff interacts with dozens of people during our time there (and I'm heading in right now to order my cabinets for the Laundry Room). In no case have I seen a pattern of behavior that Morgan R. experienced. I'm not refuting her view of the service, but we saw exactly the opposite. WPM

If you need quality tile, door hardware, doors, cabinets, counters, etc., this is where you go in…read moreNorth Tahoe/ Truckee. Working as a contractor in the area for a while I did not realize they existing. I drive right by them to get lumber though never go in. When I finally did I felt stupid that I hadn't been in before. If you are looking to do things on the cheap, Home Depot may be a better bet. If you don't want your home to look like a box store supplied you and have the means to do quality, then I suggest checking this place out. They can get some less expensive stuff and are happy to suggest when quality will not be compromised. I have now used them many times for an array of projects and am happy with the service and the skill of the personal.

We are so thankful we found Hannah to create the design for our kitchen remodel. She was so…read morehelpful, talented, and easy to work with. We saved so much time working with her and are beyond happy with the outcome of our kitchen! We could not have done it without her and will definitely use her when we are ready to remodel the rest of our house. Look no further for the right person to help you with styling or designing your home-Hannah is who you want! We highly recommend her !

We were very pleased with Hannah's ability to translate our ideas into 3d designs that helped us…read more"see" what our new kitchen would "feel" like. She is very talented and equipped with specific knowledge regarding sizes and depths and types of cabinetry. She is also very creative in developing various ways to save money. We look forward to working with her again on our next project.