Went in to get a new battery with my sister for her car. They were super busy but Jay and the other…read morecashier were still very attentive and respectful. Jay checked out my sisters battery and installed it within 10 minutes. Give these kids a raise because they work hard and we're still great during a busy time.

if I could give 0 stars I would the rep had sunglasses on after I was asking him questions after he…read moreasked how could he help he continued to talk to his co worker after I asked my question after I asked what do I need for a tune up kit he kept saying what do u need I explained to him that I would like for him to tell me and he kept asking me veryyyyy unprofessional

awwww hellll naaa..will never go to that store ..the manager is misserable ,, rude..lazy. straight…read morelier..for over a week was telling me your stupid auto parts will come tomorrow wtf..tomorrow come oh tomorrow!!!! mf i had to call district manager to get my money back. . auto zone and napa shity parts needs to be partners. all the district manager was nice to me..time to send that manager back home no good for bussines

My hubby and I get nothing but excellent service from the time I purchase the items online to the…read moretime we go for pick up at this establishment. My favorite auto parts store.

This auto parts store has been around for a long time and always suppresses me with a hard to find…read morepart in stock. The guys behind the disk are very knowledgeable and helpful. Before you call the dealer , call them first the odds are they will have the parts and at a much better price.

Great prices and they have everything you can think of. If they don't have it they can order it!…read moreRancho foreign is my go to for all my BMWs

EMILY was such an amazing help the other day with my 2006 Honda CR-V. I really appreciate her help…read moreso much. She was very kind, and supportive without any reluctance.

Really appreciate this Auto Zone. Came here recently to purchase windshield wipers. The website…read morehelped me figure out which ones I needed and they have info in store as well. The gentleman that rang me up was helpful and friendly. I also asked if they happened to have umbrellas, but they did not--he took the time to look for me though! Returns here are also really easy as long as you have the receipt. The cashier told me it would take a couple days, but the money was back in my account by that afternoon! Their hours are great--and very beneficial--open early in the morning and close very late at night.

I've been occasionally obtaining Auto parts at this location at least since the early 90's. The…read morestore has changed hands and used various names, but the way of doing business has remained fairly consistent. Quality, availability and price are major factors to consider when it comes to sourcing aftermarket parts. From experiences doing my own repairs, and knowing of those in the auto repair business who rely on the products provided here, I generally give this store good marks in all categories. Parts sold here, sourced from a variety of trusted brands, are consistently offered at some of the lowest prices in the area. The store is fairly well-stocked. They also get special orders within hours. They've surely come through for me in a pinch on more than one occasion.

Parts Authority Auto Shop has a scam running with Dynamic Towing (allegedly) and has been illegally…read moretowing your cars! THE LAW: 1. A property owner cannot INITIATE a tow until the car has been parked there for at least 1 hour. Failure to comply entitles you to a refund of 2 times the tow. 2. A tow company must charge a reasonable fee which varies by city. (For chino: ~$220+$60 per additional day of storage). Failure to comply entitles you to a refund of 4 times the tow. ITS $30 TO FILE A SMALL CLAIM! If 10 people file, these scammers get shut down! Message me if you need more help.

Great customer service, clean and very friendly. They have…read moreregular water and alkaline for a great price

Don't get water no where else !! Come here ! This is a clean establishment!! Water always great !…read moreOwner is friendly!

I originally went in to get an air filter for the vehicle, then I said well I've been wanting to…read moreaddress my faded headlights for a while, I think I'll do them today. I asked the young person for a recommendation and he said he's heard good things about the turtle wax headlight restore for $13. I purchased the product went home replaced my air filter and then started reading the directions on the use of the headlight restoration kit, very simple and easy to apply. I completed the job in about 45 minutes with very minimal effort and the end result is absolutely amazing, it's not often that I buy a product that I'm so impressed with so I thought I'd share it for the next person. Completely impressed, Mike.

what a waste of retail space…read more.. how is this place allowed to conduct business??? employees are not up to par and just go through the motion of being an employee here... do they care to help a customer??? absolutely not. will i be returning? absolutely not do i recommend this place?? absolutely not

Very incompetent staff here namely "Manuel". He absolutely had no clue how to help me with my high…read morebeams being out on my Hyundai Elantra. Pretty much sent me away. Didn't bother to sell me anything to fix it and said he can't help me. Wow. Very dissatisfied with this and will never come back to an O Reilly store again. Very unprofessional. Kudos to you for loosing a customer because of your laziness to check out what I needed and lost a sale not to mention how many other customers are getting your service or lack of service. Save your gas and time and go to somewhere else to get the job done with staff that actually wants to help you.

I want to say thank you. I needed brake light bulb. I when to another auto parts they did not have…read morethe part I needed. My service person was Bryan who was very professional, helpful and kind. and he had a smile on his face looking like 10 of 10 but wait he quickly install the brake light. I was thanking him then I realize he is the manager bonus. Nice Nice.

If i could give this review zero stars I would. I went in to buy a new battery for my car, i told…read morethe employee the year, model and make. They proceeded to give me the wrong battery for my car. I go in the next day to exchange it for the correct one and it seems as if no one knows what they are doing. I forgot the card i used for the transaction, and the manger was making no sense explaining the exchange between the wrong and correct battery. I was told i had to leave both batteries (the one i paid for and the correct battery) at the store until i came back with the card that was used in the transaction.. so i went home and got my card, we repeat the process and they didn't even need my card to begin with, they just didn't know what they were doing. Waste of time, and incompetence. I do not recommend coming here if you want quality service.

Came in to replace car battery and was helped by Michael. Super helpful and extremely polite. Even…read moreworked on it through 100 degree weather. Luckily had an umbrella and was able to give him some shade midway through. He cleaned off all the discharge, swapped the battery, and got us back on the road in good time. Great experience!

Shout out to Chris and Paul! Thank you!!!!!!! I came in…read morewith a dead battery and broken terminal. They made a stressful situation so much easier. So kind and helpful. This whole store has amazing and hilarious energy and I would recommend them for a comedy show (:

Very nice friendly store! I went in for some bug remover for my Trax I have a problem with Bee…read moreDroppings on my car and they are incredibly hard to get off so I bought some Turtle Wax Bug/Tar remover so we will see how that goes but everyone was so very nice and offered help as soon as I walked in. It's nice and refreshing when people are friendly and nice.