I give 5 stars to Jalen. He helped me with my brother's truck. I got a free diagnostic. Waited for my brother to call back to approve a purchase and assisted me with parts. Made this auto issue easy. Great job! read more

The older lady that works here is very rude and condescending. Ended up going to a different autozone in rancho cucamonga and they were much more helpful. read more

Excellent service. Nice employees and very knowledgeable on their products and how to get things done the right way.

I received excellent service when I arrived on Sunday to get a new battery. Shoutout to Aiden and the manager for helping me get a new battery installed on my vehicle. Quick and friendly service. Thank you for your help and kindness I really appreciate your help read more

They're so accommodating and willing to help. They asked me right away if I needed help replacing my car battery and they did it for me.

Went in to get a new battery with my sister for her car. They were super busy but Jay and the other cashier were still very attentive and respectful. Jay checked out my sisters battery and installed it within 10 minutes. Give these kids a raise because they work hard and we're still great during a busy time. read more

if I could give 0 stars I would the rep had sunglasses on after I was asking him questions after he asked how could he help he continued to talk to his co worker after I asked my question after I asked what do I need for a tune up kit he kept saying what do u need I explained to him that I would like for him to tell me and he kept asking me veryyyyy unprofessional read more

These guys here always go above and beyond to help their customers. I've brought my car here for numerous different types of issues and they have always been willing to help. They are very professional, knowledgeable and kind read more

Roy Elias and Sef are the guys to go to! Came in cause my ac wasn't working and left to go buy a jacket after! Shout out to them! Get them a raise read more

everyone was helpful and have some education not like auto zone in foothill wtf... those uneducated worker8 aka employee's times to back home.. bad manager i'm sure the owner is the worse .i take my bussines to auto zone in 4th straight good manager good service.. read more

Some workers are rude. The cashier helped me decently but another worker decided to add on about my complaint and ruined the moment of customer service. read more

Place is cool staff is nice for the most part. They usually have everything I need for basic maintenance and repairs. read more

AutoZone - Schedule contradicts yelp. This way you don't waste your time driving here. - Auto Parts & Supplies Near Me - Ontario, California

Today I'm find a great person who cares customer needs. His name is Felipe the manager he help me in my car battery . Thank you very much! I'm appreciate your help. I'm will come back to this location also I'm will recommend to my friends and family.. read more

AutoZone - Ontario 4th street location - Auto Parts & Supplies Near Me - Ontario, California

BEST SERVICE EVER!!!! i have no complaints i was having battery problems and Dom tested my battery and changed it for me, he was super friendly and easy to work with. I'm a girl who has only ever jumpstarted a car and HE WAS THE MOST HELPFUL EMPLOYEE EVER. read more

Alex Bravo was extremely helpful as were all the staff. I hope you hold on to these great employees. Good location. Plenty of parking.

Sef was so nice & helpful!! thanks so much for good service! i will definitely come back if i ever need something

First off, JOHN was awesome! Super nice and changed out BOTH my front lights at 8PM! I appreciate it so much! Also, didn't get his name but I know he's a younger dude still in high school. He helped me first. He offered to immediately check out my car, attempt to get my light out, then went to get help when necessary. I appreciate this location!! read more

Been coming here for the past year and they always help me out when I need it. When it comes to simple parts or accessories they let me know first hand when it's available or recommend me to another store site that has the product I need. read more

Sam was amazing. After getting terrible service from 2 other auto shops, she was able to hook me up and answer all of my questions and even installed my wiper blades! read more

Called Autozone on 4th and Vineyard this morning and was greeted by Leslie. She not only was helpful but it turns out I had the wrong brakes on my truck all along. Thanks to Leslie and Molly I was able to get the right brakes. They were both very helpful. Appreciate their customer service. read more

Very disorganized staff, only had one person in the front. They had five customers waiting for 15 mins with not intention adding a cashier to a register to better customers service. You can hear up three associates in the back room. There was a ex-employee who happen to walk to get something for his car helping the customers. read more

Payed 396 dollars for front loaded struts and they give it to someone else, now they want me to pay again because they made the mistake, firts I placed the order on Saturday and it supposed to arrive same day or next day and they will call me as soon as arrive, no call, so I when there and they forgot to place the order,so they place the order and I supposed to get them Tuesday and no call so I when there again and surprise!!!!! they gave them to somebody else and now they want me to pay again, careful when ordering parts so it doesn't happen the same thing to you. Hope my issue can be resolved soon. After 24 hours my issue was resolved thanks AutoZone team. read more

Out of all the auto zones, this one is a class act, very helpful staff. Always in and out and easy transactions, highly recommended

Just want to thank Matthew on his assistance and great customer service, we need more people with your kind of customer service. He assisted me in finding a bumper clip for my car. read more

What can I say auto zone is where I go to get almost everything I need for my 2012 Ford Fusion. They tend to have decent sales, you can earn rewards with the rewards program and you can even get a free hour of battery charge. They always have just what I need and the employees are reasonably knowledgeable. read more

Worst AutoZone I've ever been to, horrible service and employees can't seem to do there jobs. I took my AAA battery to this location for a charge, when I picked it up later that night they gave me a different AAA battery I didn't notice until 5 days later on my next day off work when I tried to install it... So I go back to this location to get MY battery back and once again no greeting when I entered like they are required to from either Red shirts or Grey shirts sorry but that's beside the point, so Micheal who is a grey shirt (aka manager) tells me he finds it a little hard to believe that they gave me the wrong battery and I didn't notice untill 5 days later... Sorry Michael I wasn't aware that it was my responsibility to make sure your employees were doing there job right, must have missed that memo... After he goes to check if they had my battery he tells me that he can't find it and he can give me 1/2 off a new battery WTF!!! Why should I spend MY MONEY in a place that in other words is CALLING ME there customer a LIAR!!! Worse part is I have my proof receipt of drop off SMH. My next step was calling the District Manager Matt he did not answer I left a voice mail and I've yet to get an answer from him. Next I called corporate still waiting on a call back from them as well. The first line of the AUTOZONE's employees pledge is "AutoZoners always put customers first!" I gotta tell you guys, I don't feel appreciated and I don't feel that I was put first in any way. read more

AutoZone - This is the battery the gave me and the other AutoZone customers info - Auto Parts & Supplies Near Me - Ontario, California

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Put me on hold for 10 minutes and says how can I help you right when I was about to say something hang up call back and the guy act like you don't want to help me out wow read more

Michael G. Was very helpful and gave us great information which enabled us to get our radiator fixed and back on the road. Michael has exceptional part/car knowledge and has wonderful customer service skills. He went above and beyond to help us and I am grateful! read more

Store manager was super helpful with my Altima. Great customer service definitely recommend going here.

One of the managers here is a complete joke, I came in to purchase a hose for my car, the hose didn't fit my car correctly, I came back and the manager made a slick side comment about me returning the item. I than asked about another specific tubing and they practically made me get it from the back. After I purchased that tubing they end up telling me it's for a different part, when I specifically told them which tubing I needed. I end up finding out that the manager was rude, because they had to work a long shift. Boo hoo too bad you have to work like everybody else, definitely needs new management control. read more

First off absolutely no one greated us. We asked one of the employees for help and he said that the part that we were looking for was in the back, but never got it for us. The manager didn't offer any help. He didn't say hi or asked us what we needed after he was done with a customer. He just walked back and forth behind the counter, and wouldn't look at us. When we finally got someone to help us he didn't know what the part was, or if it was even in the store. I know this is very political, but I feel like we would have gotten better service if we spoke Spanish. Everyone that spoke Spanish was being helped. read more

This store has some of the least helpful, competent, & unprofessional employees. Went in looking for a part. I went to the front looking for a part. The young lady (with a nose piercing like a bull and regular boys haircut) says, "Sup." I politely asked for the part. She didn't know what I was talking about. I asked can you pull up something else? She said sorry no sorry. She didn't even try! I went on my own phone and found the part. Went back inside and stood in line. She gave me a "what do you want" look. I gave her the part number and she had to ask her coworker where to look for the part. Go elsewhere if you want a professional helpful and competent parts store. AUTOZONE, HIRE COMPETENT PROFESSIONAL EMPLOYEES! read more

Shout out to Weston for helping me out and swapping my battery for me! Great customer service and such a great help.

Really great customer service !! I was able to get in and out and one of the employees assisted me and was very helpful !

Trying to make mom-in-law to be happy? Only parts store around, very helpful staff will even go out to your vehicle to help you! read more

Definitely took care of my partners problem. He was having issues with his battery and both a service worker and the manager helped. I loved that even though they weren't suppose to help us with unloading the battery, they still did it with a smile. I continued to thank them and they seemed to be really cool about helping folks out who are nice to them. We both have very little knowledge of cars and are blessed to only have to go here every blue moon because our cars are newer. Any who, thanks guys for the help. Sidenote, tell the ladies who work there they rock too! Super cool to see ladies handling business just like the fellas. #Equality read more

Very helpful and knowledgeable and trustworthy. Always my first go to place to check things and the only place i would purchase car batteries. read more

AutoZone - Auto Parts & Supplies Near Me - Ontario, California

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I noticed my check light engine went on and I was confused as to what it meant so I went to the nearest auto zone and they helped me so much! They took care of it and let me know what parts i needed by giving me part numbers and such, the customer service was great I believe the name of the guy who helped me the most is Adrián, very sweet. I was reading the other comments and cannot understand as to why people expect these employees to be certified mechanics? If you need professional help, seek it. No need to bash these workers for doing the best they can. They aren't professionals just like you aren't either read more

Needed my windshield wipers changed and I honestly didn't know how to change them and although the employees don't have to go out in the rain and help me because we'll autozone is RETAIL and they AREN'T professionals, Adrian was sweet enough to assist me in putting them on. We even talked about life for a second as he was putting them on. Down to Earth guy with super cool piercings and rad tattoos. 10/10 would go to this location again. GREAT SERVICE FROM ALL EMPLOYEES read more

Bless their souls. I'm clueless about cars so I would probably be driving in the rain with no windshield wipers if it wasn't for their help.