I'm not writing this review because I was a customer, but because these folks are straight-up…read morehonest people, namely Elias Jordan (and his staff). On the morning of 7/12/2026 I went on a bike ride from near their store on my (pedal) road bike from SB northwards on Coast Highway up to Encinitas where I noticed my wallet missing from a zippered pouch that opened up during the ride. Panic mode set in right away, so I looked on my return trip back and couldn't find it. Did the usual, by posting on Craigslist and Nextdoor. This morning I parked and walked the same route, and didn't find it. But on the way back I received a text on my LinkedIn account from Elias at San Diego Electric Bike that said he found it! I called them and it was confirmed, they had my wallet! Wow, what a relief..!! This is a prime example of HONESTY, something that needs to be commended. I left a small reward for Elias, and glad there are people like him around. That said, while my girlfriend has a (pedal) bike, she really isn't a cyclist, but I'm going to do my best to convince her to give an e-bike a try, so I'll see them if she agrees. They even have e-bikes we could rent to see if this works for her. Huge THANKS to Elias and the people at San Diego Electric Bike, they're the best!

My partner and I had a fantastic experience here, thanks to Alexis…read more I came in knowing absolutely nothing about e-bikes and was honestly a little overwhelmed by all the options. Alexis took the time to ask thoughtful questions about how I planned to use the bike and what I was looking for. From there, she walked me through the different models and explained, in a way that was easy to understand, why certain bikes would be a better fit for my needs than others. What I appreciated most was that there was absolutely no upselling. At no point did I feel pressured to spend more money or buy features I didn't need. Alexis was genuine, patient, and focused on helping me find the right bike rather than the most expensive one. Customer service like this is rare. I left feeling informed, confident in my decision, and excited about my purchase. Thank you, Alexis, for making what could have been an intimidating process such a great experience.

I took my old bike in to get refurbished. I was able to communicate with them through email and…read morethey were pretty prompt, not necessarily same day but still pretty good. I had a few questions about getting a trailer hitch for a bike mount so when I went there I asked and they were very open about giving advice.

Friendly, helpful and provided lots of service related free advice. Great location and…read morecommunication.

It was very smooth and painless. I would use again. Price was also great!super nice staff!read more

Spoke with a gentleman who helped me troubleshoot my new Murf. 10/10 recommend this place.read more

Had a weird chain issue with our tandem bike and brought the bike to the shop and Eric was able to…read morework his magic in a short amount of time. We've also popped by the shop in the past when our battery operated air tire pump was dead (and we needed air) and Eric was more than happy to lend us a pump for a few minutes. Good vibes and friendly service!!

Took two bikes in for minor repairs, and they got them both done the same day and at reasonable…read morecost. Brian checked me in and Eric checked me out, and both were super friendly and helped me unload the bikes from my roof rack and load them back on upon pick up. I appreciated that Eric explained the repairs he did and offered a free SD regional bike map as I'm new to the area. Will definitely be back as needed. Highly recommended!

Excellent service. Came in there with a stripped bolt, Matt the service tech took care of it no…read moreproblem. Matt is an awesome guy and a pleasure to work with. Very good selection of bikes if you're into Pinarello's, Cervelo's, and Specialized.

On my way back to Mira Mesa last Saturday, my SRAM RED became unsynchronized for some reason…read more Luckily, I had passed Epic Cycle in Solano Beach, I decided to stop in & see if they could take a quick look. They took the time to a quick diagnostic and boom, everything was synchronized & working perfectly again. I really appreciated how friendly Chris, the owner and service staffs. I'll definitely be talking to Chris again when I'm ready to full the trigger on a CRUX 5 gravel bike. Thanks, Chris and Epic Cycle for taking care of me. Highly recommended. Jun SL8 Tarmac White

We own three Pedego's and will probably purchase a fourth when our youngest is old enough…read more If you are considering getting an ebike, do it from here. We've had flat tires repaired by them, break adjustments, annual tune ups, etc. It is a great piece of mind knowing that your son is riding a well maintained ebike, and if something goes wrong, you can drop it off, and they'll fix it up right.

It is permanently closed. Bought our bike there years ago, then another Judy 2 years ago. We are…read moredisappointed to see it closed. Nearest Pedro dealer is now in LaJolla.

Second time renting from this place. Great spot, great service. Bikes were ready so all we had to…read moredo was show up and ride. Bikes are great quality and Brax was helpful both times! Highly recco. And they do a local and returning discount.

such a fun time and great customer service!!! they have the cutest shop dog as well :)…read more we called and they said even though they had a three hour minimum price, they let us have a discount since we went two hours before close- such beautiful ocean view paths to bike around the shop too

I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

Alan's bike shop saved my ride!! I was riding from Solana beach to vista and sure enough the…read morefurthest distance into my ride I got a flat! I can change a flat no problem, but my spare tube also had a hole. There was no one to call on a Tuesday so I jumped on the bus and searched for bike shops. Alan's was conveniently near the bus station so I walked it over and they fixed it no problem, restocked my bike bag and was able to complete my ride home! Thank you

Happy E-Bikes unparalleled service Shout out to Dan and…read moreSteve. I recently purchased two e-bikes, one mountain bike and one recreational for my son to get to school. First, Dan is super-friendly, safety conscious and very affordable. I had shopped around and a friend recommended i check them out and after checking out the stock in the shop (by Bobby Riggs and SDA) I decided to support a local business. I had read a lot of reviews of people buying big box ebikes or online stuff and having nightmares Trying to fix stuff. Lo and behold, My son had an accident (he is fine, thankfully!) and Steve repaired it gratis today! (I couldnt believe they were open, let alone able to fix it on a Sunday!) It actually took longer to drive there than the fix. They were out of the part (steering wheel stem) and he pulled it off of another bike they had in stock! Never met Dan or Steve before this, but so impressed with speed and attention to detail. Btw, the stem did not break in the accident, but I stripped the part where you screw it in afterwards. Totally my fault. I am guessing if I had bought a big box brand, there would have been a cost and significant wait for this type of part/repair. Others can probably inform better there. My son asked me to make this post, he loves his bike, its got leather seats, super -comfy and he said its seems better made than a lot of the ones he sees at his school CCA. So if you are looking for an ebike, highly recommend these guys! Support local! And please say hi!

From the owner: Happy Ebikes Encinitas is a locally owned & operated Ebike Sales and Ebike Rental Shop located in…read moreEncinitas, CA. We sell brand-new top quality Electric Mountain Bikes, Folding Electric Bikes, Cargo Electric Bikes, and more!