We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

Noticed a flat on my RV when I was getting ready to leave in the morning. Call first line, they…read morecame by on their way back from another job. Very friendly. They discovered the only problem was a leaking valve stem. They fixed it on site. Very pleased with the service And the price!

When I had an embarrassing and complicated situation that required assistance from a wrecking…read morecompany (a large and heavy load slid sideways off a trailer), First Line was the only company that would come to my rescue. Brian helped me assess the situation, let me know what spec products I needed to purchase to better secure the load, got it centered & secured, and charged a very reasonable amount given the time, labor and gasoline that went into getting me back on the road.

Couldn't get anybody to answer their phones after hours. B&E did and was quick to respond. Great…read moreservice. Gentlrman was polite and knowlegeable. Got my car towed to the shop. Will use them again for sure

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

Came highly recommended. Very fast service. Friendly and helpful! Up front about cost to tow a…read morebroken down car. Driver was very nice!

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

Great people...helpful and honest. Have had a couple vehicles repaired here after accidents and…read morehave always been happy with the service, communication and quality of repair. They keep you informed and stay on schedule. They have repaired our cars back to looking new!

Absolutely , great experience! The gentleman that towed my truck was wonderful and knowledgeable!…read more Fast and very careful, he knew where and made sure my car was parked safely in Abingdon! 10 Stars! Will use again, thank you for being so prompt and understanding!

One of the best experiences in having a car towed i had. Knowledgeable and professional guys that…read morejust don't show up to tow your vehicle. They will try to get you moving down the road or help you find the best service garage that won't take advantage of your situation.

These guys (and gal) are amazing!!! I scheduled the night…read morebefore to have my car towed the next morning. He arrived Q10 a

Just had a great experience with Hillbilly Towing. The lady who took my call was super friendly,…read moreupfront about the service costs, and gave me an accurate window on when I can expect the driver to arrive. The driver was super helpful and had a good sense of humor. At one point he went out of his way to show me how to override the transmission to put it into neutral which was extremely helpful to know (something that a local dealer, over the phone, told me wasn't possible with that model). Great experience!

I took my 2019 Chevy Equinox to Almen Enterprises on 10/29 for rear brake and rotor work. The day…read moreafter the service, the dashboard started showing warnings for the parking brake, steering, and brake assist. These alerts had never appeared before the visit. At first the messages came and went. Within a few days they appeared every time the auto stop feature engaged at red lights. I brought the car back on 11/20. Almen charged almost 200 dollars to reset codes in the system. These codes were tied to the braking system, which is the same area they worked on. The car had no computer issues before the original service. I should not have been charged to correct a problem that began right after their work. The experience was disappointing. I paid for a repair and then paid again to fix an issue caused during that repair.

These guys are great. I'm going out of town and needed to get a fuel line leak fixed. I couldn't…read moreget anyone else to even look at it before next week. Mike at Almen agreed to take a look to see if it was something simple to get me back on the road. They found and fixed the problem in about a half hour and only charged me a couple a hundred dollars. Great company!