Dependable reasonable price on time with appt takes his time to be thorough not greedy unlike…read moreothers

Great towing company. Very good price. Takes care of your car during the tow. Very knowledgeable.read more

Awesome service! I called for a jump and 25 minutes later the cables were on my battery!read more

Amazing company!!! Needed their assistance at Walmart just a few minutes ago and we could not have…read moreasked for better guys. They were definitely Heaven sent and we will not hesitate to seek their services again in the future if needed. I can not say enough good things about them!! Let them be your first call if you find yourself in need of assistance. YOU WILL NOT BE DISAPPOINTED!!! THANKS AGAIN GUYS!! Billy and Summer Goodwin

This afternoon, my wife and I were enjoying a Sunday drive, when I dropped a wheel of our F-150 off…read morethe edge of a narrow road, while slowly backing. Had it not been for the rear axle assembly digging into the pavement, we would have rolled over. Our truck was precariously perched over the edge of a steep bank. After several phone calls to towing businesses that turned out to be closed, we reached Tennessee Roadside. What a fortunate turn of events. Within minutes, "Tow Truck Tommy" and his partner Tony arrived, assessed the situation, and got to work. Using a nearby tree as a fulcrum, they calmly and professionally winched the truck at just the right angle to get it back up on the road WITH NO DAMAGE. Throughout it all, they went out of their way to reassure us. Talk about great guys --they were! But we were not happy with their charges --THEY WERE TOO LOW! We fixed that problem with a well-earned tip! Thanks, guys! --John and Pat Bowers, Elizabethton

From the owner: , towing service key lockouts, jump-starts tire changes, repairs minor roadside repairs as well as…read moretrailer assistance and much more! Serving all of the Tri-Cities and more Johnson City Bristol Kingsport and Elizabethton 24-hour roadside assistance in addition we repair broken door handles on cars

Amazing customer service. They had me back on the road in less than 30 minutes. After hours on a…read moreFriday evening, stuck in the middle of nowhere. I would recommend This place for anyone and they do auto repair.

Great service, got to us almost immediately. Charles has a great, reassuring personality that…read moredefinitely helped in a high-stress situation. Call him to tow your car!

Marcus was persistent and was able to get our cars out of a difficult situation. I would highly…read morerecommend Hickman's Hook.

They got out to us in a very bad snowstorm and got our car started after the battery died. They did…read morea great job, and were very helpful throughout.

Noticed a flat on my RV when I was getting ready to leave in the morning. Call first line, they…read morecame by on their way back from another job. Very friendly. They discovered the only problem was a leaking valve stem. They fixed it on site. Very pleased with the service And the price!

When I had an embarrassing and complicated situation that required assistance from a wrecking…read morecompany (a large and heavy load slid sideways off a trailer), First Line was the only company that would come to my rescue. Brian helped me assess the situation, let me know what spec products I needed to purchase to better secure the load, got it centered & secured, and charged a very reasonable amount given the time, labor and gasoline that went into getting me back on the road.

Unhappy with AAA. but happy they sent Roger's. I had to leave key with security bc my shirt was…read moreover. Roger's picked up keys, towed vehicle to Abingdon. would recommend again. just one use AAA. I'm sure they aren't paid well.

Excellent Service. Very nice. Super communication and prompt. The driver was very knowledgeable and…read morehelpful.

We wanted the to repair our granddaughters car repaired. So after finally getting her car back…read more They told us that she would have to bring the car back in 30 days. Well. Three weeks from when we picked up the car, we had to take it back to be repaired . When we called to see what the problem was. They told us that they didn't replace some bad bolts and they failed. Dang. They even told us that they didn't do a good job the first time. Don't waste your time and money at Lakeway.

i had the upmost respect for that place until the stole my toolbox and pretty much ruined my…read morecareer,and even lied to police when i reported it .