Absolutely great folks. Towed our car that broke down on the interstate. 9:00 pm at night,…read moreextremely reasonable, made us feel very secure that our vehicle was in good hands. Would highly recommend to anyone. Greg T.

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

Absolutely , great experience! The gentleman that towed my truck was wonderful and knowledgeable!…read more Fast and very careful, he knew where and made sure my car was parked safely in Abingdon! 10 Stars! Will use again, thank you for being so prompt and understanding!

One of the best experiences in having a car towed i had. Knowledgeable and professional guys that…read morejust don't show up to tow your vehicle. They will try to get you moving down the road or help you find the best service garage that won't take advantage of your situation.

I had a great experience with Grand Slam Towing! I was in an accident in June and Jerry, the owner,…read morewas so accommodating and helpful to me during a traumatic experience. He spoke to me and my sister at the scene of the accident and waited in the towing lot after he towed my car there so she and I could get my personal items out of my car. He helped get the spare tire out of the car for me and hauled it to my sister's car. In an age where people really don't care much about others, Jerry went above and beyond his duty early that morning to help us out!! Lori Fellows

Very professional and knowledgeable and fast response time .low price and very trustworthy…read more awesome people to work with.

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

These folks have helped me many times over the years. Great crew, I use them every time we need a…read moretow in the Tri cities area.

I Called early this morning they said they would be here in 45 minutes to an hour…read moreThen, I got a call back within 15 minutes. the driver canceled and said that he could not make it.Because he he was going to take a accident.CALL over a lockout. And I even told them that I had kids with me. When I called this morning i just think it was pretty disrespectful to do that when I could have had someone else on the way. I think to improve your customer service. When you make a commitment to someone you don't cancel, just because you're gonna make more money off of another job.

Couldn't get anybody to answer their phones after hours. B&E did and was quick to respond. Great…read moreservice. Gentlrman was polite and knowlegeable. Got my car towed to the shop. Will use them again for sure

Was in Bristol with my son and his girlfriend having a good time and I forgot and locked my keys in…read moremy car so we called this place and they said they can come and help us at the time I think that's bad business the guy that come and help us I would recommend his towing anytime he came from Sullivan county and only charged us $50 and he came back far I wouldn't recommend this place to anybody

From the owner: We offer roadside assistance, recovery and towing for light, medium and heavy vehicles 24/7…read more Reliable and affordable

I called at 10:30 and was told it would CD l be about 2 hours before they could come pull my truck…read moreout that was stuck. 3 hours goes by ava I called back to get an update. The guy says he an went to the street address I gave him and street numbers didn't go up that high. So he didn't call me when he was lost??? Then he said he would come right then. I had a guy there with the truck waiting on him. My guy calls me 30 min later and says the tow truck guy has come and left and didn't do anything! He told him leave the truck a few days and let it dry out put sand under the tires and it probably will come out??? If I wanted to wait DAYS then I wouldn't call you!!!!

Had to get a wrecker because my son's car broke down in front of the Bristol hospital while trying…read moreto vist his wife in icu and police called wrecker to get car off road was charged 180.00 to take car less than 5 miles I don't mind paying for a service but this was rediculas will not or cannot recommend this company

Let us just tip our hats to an excellent repair advisor Ronnie for getting us in and out of the…read moredealership in lightning fast time. We have been pulling our Airstream for California for nearly 4,500 miles when the oil light came on in our 2017 GMC Sierra Denali and Ronnie has us in & out under 2 hours! AMAZING!!!

From the owner: Emergency 24-hour Towing Available. Call Us…read more Crabtree Buick GMC has provided Bristol, Kingsport, Johnson City & Abingdon with quality products & service for over 55 years. We pride ourselves in complete customer satisfaction. We are proud to carry the full line of Buick & GMC vehicles and offer financing. And for a great deal on used cars come to Crabtree Buick GMC in Bristol, VA for a wide selection. All our used vehicles are tested for your safety & satisfaction. Come see why we are where your neighbor trades. At Crabtree Buick GMC in Bristol, VA, our certified service technicians specialize in everything from major repair work to routine maintenance, our state of the art facility is ready to get your vehicle back on the road quickly. We also offer genuine GM parts & accessories. Come let us serve you here at Crabtree Buick GMC in Bristol, serving Abingdon, Kingsport, Johnson City, and all the surrounding cities.

Noticed a flat on my RV when I was getting ready to leave in the morning. Call first line, they…read morecame by on their way back from another job. Very friendly. They discovered the only problem was a leaking valve stem. They fixed it on site. Very pleased with the service And the price!

When I had an embarrassing and complicated situation that required assistance from a wrecking…read morecompany (a large and heavy load slid sideways off a trailer), First Line was the only company that would come to my rescue. Brian helped me assess the situation, let me know what spec products I needed to purchase to better secure the load, got it centered & secured, and charged a very reasonable amount given the time, labor and gasoline that went into getting me back on the road.