I had a great experience with Grand Slam Towing! I was in an accident in June and Jerry, the owner,…read morewas so accommodating and helpful to me during a traumatic experience. He spoke to me and my sister at the scene of the accident and waited in the towing lot after he towed my car there so she and I could get my personal items out of my car. He helped get the spare tire out of the car for me and hauled it to my sister's car. In an age where people really don't care much about others, Jerry went above and beyond his duty early that morning to help us out!! Lori Fellows

Very professional and knowledgeable and fast response time .low price and very trustworthy…read more awesome people to work with.

Absolutely , great experience! The gentleman that towed my truck was wonderful and knowledgeable!…read more Fast and very careful, he knew where and made sure my car was parked safely in Abingdon! 10 Stars! Will use again, thank you for being so prompt and understanding!

One of the best experiences in having a car towed i had. Knowledgeable and professional guys that…read morejust don't show up to tow your vehicle. They will try to get you moving down the road or help you find the best service garage that won't take advantage of your situation.

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

These folks have helped me many times over the years. Great crew, I use them every time we need a…read moretow in the Tri cities area.

Absolutely horrible and abhorrent service. I was locked out of my vehicle and had contacted my…read moreroadside assistant service which contracted Carl's to come out. This was initiated just before 6:00pm. I received a text stating the would be out at 7:24pm. Hoping this was just an estimated time, I called Carl's and got their answering service. She contacted Carl's and instructed her to have me call my insurance company because they hadn't received a PO from the insurance company, so Carl's didn't dispatch anyone to my location. I called my insurance company and explained what was happening. The agent at my insurance company told me they had sent over everything Carl's would need, but she'd call them again to insure everything was in order. She put me on hold and came back and told me they had sent everything over again. Fast-forward to 8:00pm and still no one had come. So I called Carl's again, got the answering service. I told her no one was here yet and when could i expect them. Again, she called Carl's and told me they still had not gotten an PO. I called Geico again and explained to them what was going on. She told me they sent the PO to Carl's twice. Carl's never reached out to me once in all of this time. I wouldn't recommend Carl's for any service.

The tow driver was a very nice old man. He was kind and pleasant and really kept me calm while on…read morethe side of the road. He was super quick and seemed very knowledgeable about what he was doing and loaded my car up with no issues. They charged me 75 bucks and i think that was a good price. I took off a star for the lady who took my information. She was a bit snobby and rude. Acted like she hated her job and like she is too good to deal with the likes of me. Perhaps the manager of the company should really know how she talks to people and how she sounds like she despises the company she works for. i was not a fan of her and would prefer to speak with a different person next time i need a tow. however, i do recommend this company as their drivers are fantastic.

We had a rough evening when turning onto a dark one lane road we hit a median and blew out BOTH…read moretires on the drivers side!!...waiting over an hour for AAA to get our information correct and get us a tow, (we were somewhat remote)! But when help arrived, it really arrived!! The driver, Danny, was beyond helpful!! He was professional, got right to getting the car loaded on the truck, and had a quick wit to boot!! got us and the car to our hotel, gave us tremendous advice for what to make sure of when we called around to tire places the next morning, (he gave us the best 3 to call), and even told us where the closest Starbucks was at, for when we got back on the road!! The next morning when we called for a tow to the tire place...guess who comes rolling up, but DANNY!! Made for a wonderful, happy surprise! I can't tell you how comforting it was for 2 women traveling across the country to have such a professional, and truly nice man, become our personal savior/hero!! I would recommend Bristol Wreckers Service to ANYONE!!...& I'd tell them to request Danny!! You have a gem in him, BWS, make sure to keep him!!

Overall excellent service Got to me quick and easy…read more Needed a tow and they helped out the

absolutely the best! very trustworth, very professional knowledgeable and TIMLY helped us very much…read morehighly recommend!!

Fast! Got me home in less than an hour. Jil is real cool to talk to too! Best tow ive ever had…read more Lets hope not, but if you need a tow call them.

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

I called at 10:30 and was told it would CD l be about 2 hours before they could come pull my truck…read moreout that was stuck. 3 hours goes by ava I called back to get an update. The guy says he an went to the street address I gave him and street numbers didn't go up that high. So he didn't call me when he was lost??? Then he said he would come right then. I had a guy there with the truck waiting on him. My guy calls me 30 min later and says the tow truck guy has come and left and didn't do anything! He told him leave the truck a few days and let it dry out put sand under the tires and it probably will come out??? If I wanted to wait DAYS then I wouldn't call you!!!!

Had to get a wrecker because my son's car broke down in front of the Bristol hospital while trying…read moreto vist his wife in icu and police called wrecker to get car off road was charged 180.00 to take car less than 5 miles I don't mind paying for a service but this was rediculas will not or cannot recommend this company

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.