Dependable reasonable price on time with appt takes his time to be thorough not greedy unlike…read moreothers

Great towing company. Very good price. Takes care of your car during the tow. Very knowledgeable.read more

Fast, respectful and best pricing around! Hopefully dont need them again, but if i do, they will…read moredefinitely be the company i call.

Dead battery. Progressive Roadside Assistance sent a kid out who was unable to jump my battery…read more(cheap equipment, I assume). After calling around, I found Sullivan's ERS. Professional and courteous service, jumped my battery right away.

Outstanding all around for tire service. Received a couple of new tire quotes and Hayworth was the…read morebest price and best quality. Quick tire order and delivery. Excellent tire install and the tire performance has been great. Definitely a long term customer.

Because my 2 sisters-in-law recommend this tire store I went there to get my Jeep Liberty an…read morealignment, rotation and rebalance. WOW!!! What a super great place to get tire work done. Efficient, quality work and reasonably priced. If I could give a 10 star rating I absolutely would.

One person made a hard day a good day, but Tommy did! He went above and beyond, was excellent, and…read moremore than kind! Please support him!

This afternoon, my wife and I were enjoying a Sunday drive, when I dropped a wheel of our F-150 off…read morethe edge of a narrow road, while slowly backing. Had it not been for the rear axle assembly digging into the pavement, we would have rolled over. Our truck was precariously perched over the edge of a steep bank. After several phone calls to towing businesses that turned out to be closed, we reached Tennessee Roadside. What a fortunate turn of events. Within minutes, "Tow Truck Tommy" and his partner Tony arrived, assessed the situation, and got to work. Using a nearby tree as a fulcrum, they calmly and professionally winched the truck at just the right angle to get it back up on the road WITH NO DAMAGE. Throughout it all, they went out of their way to reassure us. Talk about great guys --they were! But we were not happy with their charges --THEY WERE TOO LOW! We fixed that problem with a well-earned tip! Thanks, guys! --John and Pat Bowers, Elizabethton

Noticed a flat on my RV when I was getting ready to leave in the morning. Call first line, they…read morecame by on their way back from another job. Very friendly. They discovered the only problem was a leaking valve stem. They fixed it on site. Very pleased with the service And the price!

When I had an embarrassing and complicated situation that required assistance from a wrecking…read morecompany (a large and heavy load slid sideways off a trailer), First Line was the only company that would come to my rescue. Brian helped me assess the situation, let me know what spec products I needed to purchase to better secure the load, got it centered & secured, and charged a very reasonable amount given the time, labor and gasoline that went into getting me back on the road.

"This tow company doesn't enforce parking rules -- it exploits confusion. The plaza is covered in a…read moremaze of unrelated signs that don't apply to the area they towed from, and none of them meet Tennessee's legal requirements for towing. They took the car from an unposted area, created a bill out of thin air, and then used that pressure to walk away with the title. The entire operation depends on people not knowing the law: they manufacture the violation, monetize the panic, and then point to the outcome as if it proves they were right. Anyone reading this can see the pattern -- it's not enforcement, it's a closed‑loop hustle."

Towed my car and damaged it. Then said "too bad sue me" when confronted…read more Horrible reputation.

I have used Malone's Wrecker service twice and I have always been very pleased. The response time…read moreis good - both times they arrived when they said they would. Rates are fair, and they are very knowledgeable and safe regarding the loading and unloading of the vehicle. I definitely recommend.

I got stuck in Johnson City when my car would not start due to severe winter weather. My roadside…read moreassistance sent Malone's Wrecker, and I could not have been happier with the service. Despite the brutally cold conditions, the driver went out of his way to do everything he could to get me back on my way. I highly recommend this towing company.

Reasonable rates and really cares about their customers. Made sure my truck was ready to go back to…read morework. Will be my goto mechanic from here on out.

From the owner: We strive to provide fast and reliable repairs and service at reasonable rates, far below most…read moreshops. We are mobile so we can come to you or we have a shop location for those bigger jobs. We are a small American owned business with over 40 years experience in the trucking, agriculture, and construction repair industry.