I placed an order from this company online on Cyber Monday like 10 or 11pm and on Tuesday morning I…read moretried to cancel by email with any response until some how after it was shipped it was too late to cancel three days later, because it was already shipped, even though I could see it hadn't sent out for shipping yet until the 4th day. I ordered a Northface jacket that I'm not sure was authentic.......I took pictures.....so yet to see if I get a refund. It says in store credit only on the website. The package that received did not include return instructions at all. Will update later after I see what happens with my refund. Not Happy at all this was a gift for my grandson.

We had problems with paying. we unfortunately payed two times. they said they will help us if this…read morehappend. we have never heard from them. very bad services.

One of the most beautiful store in Downtown Roanoke and with the greatest variety of merchandise is…read moreThe Mast General Store. Located in the corner of S. Jefferson Street and Church Avenue this store provides friendly service, and a great selection of quality products at fair prices, and often offer sales to make it easier for customers to obtain their desired item at an affordable price. There is something for everyone at the Mast General Store: a great selection of preserves, butters, jams, jellies, clothing, footwear, outdoor gear, candies, old-time favorites, and the latest styles and products of over 600 brands. Here one can find some unique and hard-to-find gifts. Just view my photographs accompanying this review and you can get a better sense of everything one can find here. I highly recommend this large department store for a nostalgic shopping experience. One you'll never forget, and would want to come back for more.

Definitely a great place to shop around if you're in the downtown Roanoke area. Such a nicely…read moreappointed interior with antiques strewn throughout. Lives up to the general store tradition selling clothing, cookware, souvenirs and snacks!

As I was walking along the outdoor Towers Shopping Center sidewalk, I stopped in front of the…read moredisplay window of Anyday Outfitters, a store of everything Western, with a specialty in Work and Western Boots, Apparel, Jewelry, and gifts, with a special concentration in Exotic Western Boots. If the items in the display window looked nice, when I walked inside the store I was amazed at all of the beautiful quality items that I saw there. A friendly and very knowledgeable lady in charge of the store was having a young man employee move some of the Boots to the back of the store where all the discounted items are displayed. She talked to me about the company and brought me to the area where the exotic Western Boots were kept so that I could admire all the different boot skins from ostrich to snake and beyond. Everything in the store were quality items, from hats, belts, belt buckles, jewelry, knives, colone, leather wallets, leather purses, apparel, sunglasses, greeting cards, home decorations, toys, stuff animals, and even pet items. On the back wall of the store, high above, there is a mural painted representing the Blue Hill Mountains and the Star of Roanoke, which gives the store a local flavor. Among my favorite items in the store is an artwork of a white barn with the saying: "The simple things MAKE LIFE WORTH LIVING." I highly recommend everyone reading my review to visit this store. I'm sure it will be an amazing experience in and of itself, and who knows, you might come out with one of your favorites items to take home. .

Once entering I was greeted promptly. This store has a little bit of everything but more trinkets…read morethan anything. Kinda disappointed in the store. The one in Lynchburg is so much better!!!! I was looking for a pair of Macie Bean boots but they didn't have a good selection of this brand and definitely not my size.

Tomas went above and beyond to help me pick out the right sizes, color pallets, and fit according…read moreto my needs. Not only a superb salesman, but an encouraging, warm presence! Big shoutout to him for all his help, and I will certainly be returning to this location!

Noah helped me yesterday. I needed 2 dress shirts. He also helped me find some slacks and was…read morewilling to look through the rack for my size.

Love the selection and value. The clothes and jewelry are very unique and stylish. The customer…read moreservice is excellent. Highly recommend.

Wonderful online shopping and curbside experience. It does not make up for the delightful customer…read moreservice and cozy feeling while shopping, whilst not during a pandemic. They called asking about a product with an imperfection, which seemed like stellar customer service. Everyone was masked and practice social distancing when going to pick up. I was already on foot, but they have curbside pick up. The online shopping experience was convenient and identifies items out of stock or low. Wonderful experience from start to finish.

A Little Bit Hippy Boutique located in Towers Shopping Center in Roanoke, Virginia is the ideal…read moreplace to go for bohemian-style clothing, accessories, tie-dye items, incense, jewelry, and local arts. The shop embodies the free-spirited hippie culture of those who embrace the hippie values of peace, love, and community. When one arrives at the Boutique, the entire storefront is large glass windows, with two glass doors that are all the way opened, welcoming and inviting you to walk in. As you walk in you pass by a rack with wheels of clothes on sale. Inside, an orange Volkswagen Beetle full of stickers, one of the icons of the Hippy era, has been raised and standing up decorates the store in a very unique way. The floor of the place is part hardwood floor and another part is covered with pennies with heads facing up and held there with some type of acrylic. The front of the cashier counter is also pieces of broken mirrors stuck together. Over part of the pieces of mirrors there is a colorful cloth with flowers all over it and the saying: "You make the world a better place just by being in it." The store is full of the items already mentioned above. A little bit of it all. Some of them make great gifts for people of all ages, especially the colorful clothing, hats, and jewelry. They now have a Hippy Salon that offers product-free dreadlock creation and maintenance, feathers, woolies, glass beads etc. Appointments are being required for this service. I highly recommend this Boutique to everyone. All of us, no matter our age, are a little bit Hippy inside, and could definitely find something here for ourselves or a a gift for someone special in our lives.

Fun place to find hippie clothes or decor, and friendly staff. I have purchased tie dye clothing…read morefrom here, a bumper sticker for my guitar case and a hematite ring. Reasonably priced. I like that they have Natural Life merchandise in stock, and calming folk music playing in the background. I enjoy coming.

Many people still aren't familiar with KOHL'S. Unfortunately not that long ago, I was one of them…read more Yet oddly enough the way I discovered it was by using one of their convenient benefits, that of Amazon Returns. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I was also awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And KOHL'S in Southwest Roanoke, Virginia, is a perfect example. After choosing the KOHL'S Drop-off option for returning some polo shirts that I bought on-line at Amazon because I didn't like the fabric they were made of, and filling out the on-line return form, which I did after finding out that returning an Amazon package at KOHL'S is free and doesn't require a box or shipping label; and after receiving an email from Amazon with a QR code. Then I proceeded to drive my pearl white Lexus to the designated Amazon Return counter at the KOHL'S near me which was conveniently located in the Hunting Hills Plaza shopping center, just a few miles south of Tanglewood Mall. When I arrived the KOHL'S associate scanned my QR code and took my merchandise to later pack and ship the items for free. The Amazon refund was issued to my account within a few hours and I received an email notification when it did. The receipt that I received from the KOHL'S associate contained a 15% off coupon for an in-store purchase made that day. So I decided to explore their store and find something I needed to take advantage of the coupon. As I started walking to the Men's Department someone who seemed like the store manager was standing near the entrance greeting everyone at the store who passed by his way. This simple gesture immediately made me feel at home because is something that is lacking in many other stores in which the managers are never seen. The store was very clean, well lit, and organized. Later I found out that you could use their app to find out the prices of their merchandise. The store was stocked with amazing quality merchandise including apparel, shoes, accessories for women, men, and children, home products, small electronics, bedding, luggage and more. With some recognizable national brands such as: Nike, Disney, Levi's,.Keurig, just to name a few. I found a store associate walking around making himself available to customers with the aim to offer an enjoyable, easy, shopping experience and incredible savings to all KOHL'S customers. There were many Sale signs all around. I found some Gold Toe socks that I needed and that was what I bought taking advantage of my today only 15% off coupon. I invite you to view my photographs accompanying this review to get a better sense of the place and the high-quality products it offered. As I was writing this review I found the polo shirts I was looking for, made an on-line order which I will pickup at their store and obtain $5 of KOHL'S Cash for picking it up there. KOHL'S primary competitors are mass merchandisers and traditional department stores that vie for the same middle-class apparel and home-goods shoppers. Its top rivals are: Macy's, Target, JCPenny, and off-price retailers like Burlington, TJ Maxx, and Ross, just to name a few. At the cashier's counter a friendly, young lady, greeted me and had me type my phone number to include my purchase in my KOHL'S Rewards Member account which I signed up to when I downloaded their app just before going to their store. She also offered me to apply to the Capital One Kohl's Rewards Visa and get 40% off my purchase today, plus earn 7.5% in rewards at KOHL'S every day, with no annual fee, if approved. With my exceptional Credit scores I knew I would be approved but I decided not to apply because having a new credit score would lower my Credit History and negatively affect my credit score. In conclusion, I was not only highly impressed with the store's products, reasonable prices, and extraordinary customer service, but also highly recommend it for many of your shopping needs or simply wants. Just walking through their one level store was not only an experience but a pleasure.

This is a pretty standard Kohl's. We came here on a Thursday afternoon to find some swim trunks…read morebecause of course we forgot to pack any and we can usually find a good selection at Kohl's. This time was no different...there was a wide variety from which to choose at different price points to match any budget. The store seemed to be a little understocked, with lots of empty areas but it was clean and orderly. Check out was very busy but they opened an extra lane so it moved fairly quickly. I'm used to the stores near me in New York having self checkouts so it was interesting to note that all checkout was done by humans here, which is a nice touch. Overall, a solid Kohl's experience. And we got five dollars in Kohl's cash from our purchases!

Orvis is an American, family-owned retail and mail-order business, founded in 1856 in Manchester,…read moreVermont, by Charles F. Orvis. It is the oldest mail-order retailer in the United States and a leader in fly fishing, hunting, and sporting goods. In the beginning Charles Orvis opened his shop to cater to wealthy tourists, quickly establishing a reputation for quality fly-fishing tackle, pioneering mail-order catalog sales. The company struggled and financially collapsed during the Great Depression. In 1939 businessman Dudley "Duckie" Corkran purchased the failing company for $4,500 and revitalized it. Under Corkran, Orvis expanded its product line to include clothing and opened its first retail store in 1941. In 1965, Leigh Perkins purchased Orvis and transformed it into a lifestyle brand. He diversified the product range to include hunting gear, apparel, and dog accessories, and pioneered customer acquisition techniques by exchanging mailing lists with other retailers. He also established the first U.S. fly-fishing school in 1966 and introduced sporting clays to America. Leigh Perkins passed leadership to his sons, Perk and Dave Perkins, and later to his grandson, Simon Perkins, in 2020, ensuring the company remained family-owned. The company has expanded into e-commerce and has launched innovative Rodeo technologies like the Helios, and continues its commitment to environmental stewardship through the Orvis-Endorsed programs and conservation initiatives. Today, Orvis is an international, multi-channel retailer with its corporate headquarters in Manchester, Vermont, and major operations in Roanoke, Virginia, and the United Kingdom. When I moved to Roanoke, the first gift that I received from a friend was an Orvis Weather Breaker Jacket. And though I still have it today, it is worn down and I thought it was about time I got a new one, because its one of my favorites and practical things to wear. So I headed to the Orvis store located in the heart of Downtown Roanoke, on Campbell Ave. Once there, a young gentleman greeted me and listened to what I was looking for. Then he showed me around and pointed out the jacket I was looking for, as well as several new items that would serve my need as well. He did a great job in following one of the company's core values that states: "Surprise & Delight Your Customer." He listened and built a relationship by being curious, personal, friendly & fun. He also earned credibility and trust by being open, honest & down to earth. And you could tell, he took pride in their products. When I asked him if they were having any Black Friday Sales this year, he told me he didn't know yet but that I could find some sales going on now in the company's website. When I asked him about a Bison Wallet they used to have, he showed what they had and was surprised they didn't have it on display but thought it might be coming in shortly and also suggested I look for it on their website. As we walked around the store, I was very impressed by its cleanliness, interior design, product display, and nice lighting treatment. All items were display to show their best. I also enjoyed viewing their fly-fishing equipment. After all, I have enjoyed fishing all my life and Saltwater Sport Fishing was my one of my favorite hobbies as I was growing up and being the youngest person to win the prestigious Yearly Cangrejos Yacht Club Fishing Tournament in Isla Verde, Puerto Rico by catching and landing a 403 lb Blue Martin after three and a half hours of struggling with him. In another occasion I also caught a 97 lb Bull Dolphin or Mahi-Mahi, also called Dorado, when I was even younger. I thanked the Orvis associate for his assistance and help, and promised to return on Black Friday to see what's going on there. I remember one year they had a roulette or something similar that gave you a discount of different amounts, depending what you picked. One at home I went to their website, found the sale the sales-associate was referring to and purchased the jacket I wanted to replace my worn down one. I highly recommend you visit this store if you're a local or a tourist. In it you will find nice, quality merchandise, and exceptional customer service, creating moments that exceed our expectations.

I was walking around downtown with my wife, dad, and son while we waited for it to be time to head…read moreout to the airport. Since it was Memorial Day most stores were closed. Not Orvis. My dad went in to look at some shirts. I had no intention of flouting anything but when I saw the style, which is similar to Colombia and other outdoors brands, I decided to try a few shirts on. I ended up buying two and my dad bought two as well. The employees at the store were very friendly and eager to help. As we left I noticed a sign outside where they offer free fly fishing 101 classes.