I want to share an experience from my daughter's Sweet 16 this week because one local Americus…read morebusiness truly saved the day. I ordered a custom cake weeks in advance and drove nearly an hour to pick it up the day of her party. When I arrived, the cake was already cracked. I waited while it was repaired, but after driving home I discovered it was actually in worse condition than when I left. With a Sweet 16 party happening that evening, there was no time to go back and start over. Thankfully another local bakery stepped in at the last minute and repaired the cake so it could still be used for the celebration. They didn't have to do that, but they did -- and I'm incredibly grateful. The original bakery did refund the cake, which I appreciate. However, they declined to reimburse the additional repair cost that was required to salvage the cake in time for the party. When I followed up privately to ask if that portion could be reconsidered, the owner stopped responding to my messages. Milestone birthdays only happen once, and this cake had been ordered weeks in advance. Based on this experience, I would encourage customers to think twice before relying on this business for an important celebration. Huge thanks again to the local bakery that stepped in and helped save my daughter's Sweet 16. ETA: Now that the owner has chimed in, I realize I should have mentioned that the offer to repair the cake was impossible because of the time frame. I scheduled pick up for noon, but didn't arrive home and discover the problem until nearly 2:00. As a single parent, who had a child to pick up from school, and a 6:00 party to host, making another 2 hour round trip drive was impossible.

Went by today to purchase gift cards for Christmas. Pleasantly surprised to see they had opened…read moreearly!! The young lady was cheerful, helpful and efficient. Was in and out in under 5 minutes. The Christmas decorations were so pretty and calming-greens and pinks and blues. Highly recommend!

My must-do when coming back to visit Albany. No one does buttercream icing like they do! Don't miss…read morethis place!

I have waited to do my review on the Cakery for awhile. But I will start off by saying, I…read moreabsolutely LOVED them when they were located on Slappey. But since they moved to their new location it seems they left their moist, delicious treats behind! I mean the red velvet cupcakes were so moist, now they are dry! I ordered a red velvet cake for my birthday in March and it was good moist but as I chewed, it spit out some wax paper that had been baked into the cake!!! Still trying to give them a chance, I bought a vanilla butter cream cake for Christmas and when I finally ate a piece, it was as dry as desert sand!!! The frosting was good but geesh the cake itself was too dry and I was so disappointed. So no, I won't be back.

Have tried on numerous occasions to get their daily sandwich special. They are always out of it…read more Truck hasn't came in we ran out always some lame excuse. Tried their sweet potato dessert it tasted nothing like sweet potato. Not happy with the hours of service or quality of products

The cupcakes looked like they were thrown together, all except the strawberry one!!! Took off a…read morestar for presentation... 1st time I ever tried a strawberry brownie! Yummy Main reason I came was for the chocolate covered peanut butter squares... Pretty good!

Surely they lack imagination, request a Luau theme and got a lump of sugar.. too sweet to eat ..it…read moreonly served as a lame decoration.. straight to the garage

the red velvet cupcakes had no flavor except sugar. the same with the other items i bought.read more

We were passing through Albany for the night and remembered we enjoyed a Cheddar's in another city,…read moreso we decided to stop by. Service was fast and kind. We started with the Wisconsin Cheese Bites which were SO good. Basically like normal Mozzarella Cheese Sticks, except bite sized. Probably my favorite thing about the visit! I got the New Orleans Pasta and my husband ordered the Country Fried Chicken with mashed potatoes and red beans and rice. My pasta was really good, but the sausage kinda got to me after a few bites. You ever try something and it's fine at first, but the more you eat it, you're like, "ummm, maybe not..."? My husband loved the chicken, but was disappointed to see the red beans and rice had bell peppers and onions in it. I tried them myself and ehh, they weren't the best. Maybe we had Popeye's red beans and rice as the expectation. Still, overall a good experience and we'd definitely go back.

Had lunch at Cheddars while in town. Our server was very pleasant. At times, it took a while for…read moreher to get items to us, but she had a big party to attend to as well, so we were patient and didn't mind the wait too much. We started the meal with the Spinach Dip (and chips), along with mouth-watering honey butter croissants (YUM!!!). The three stars represent issues with our order. Me and one of my sisters had the Salmon entree, with two veggies. The portions for the veggies seemed to be more fit for a kid's meal than an adult meal. I said as much to the server. She apologized for the meager helping of green beans and provided a decent portion. My other sister had the New Orleans pasta. My father ordered a steak - medium rare. However, the steak he received was very rare! We tried to get him to return it, but he didn't want to cause any problems and decided to just eat the steak as is. Really, the food should be cooked/served as ordered and expected. Aside from these issues, the pasta dish was good, the Salmon was good, and the veggies were tasty as well. I will probably return at another time and hopefully, we will have a better experience in terms of receiving adult veggie portions and our food exactly as ordered.

Run far as you can !! Please don't eat from here. I got really sick and ended up in the hospital…read morewith food poisoning, and my sister was also severely affected. The experience was terrible, and it took us days to recover. The food clearly wasn't handled properly, and it's not worth the risk. Save yourself the trouble and avoid this place.They should shut this place down immediately!!