I want to share an experience from my daughter's Sweet 16 this week because one local Americus…read morebusiness truly saved the day. I ordered a custom cake weeks in advance and drove nearly an hour to pick it up the day of her party. When I arrived, the cake was already cracked. I waited while it was repaired, but after driving home I discovered it was actually in worse condition than when I left. With a Sweet 16 party happening that evening, there was no time to go back and start over. Thankfully another local bakery stepped in at the last minute and repaired the cake so it could still be used for the celebration. They didn't have to do that, but they did -- and I'm incredibly grateful. The original bakery did refund the cake, which I appreciate. However, they declined to reimburse the additional repair cost that was required to salvage the cake in time for the party. When I followed up privately to ask if that portion could be reconsidered, the owner stopped responding to my messages. Milestone birthdays only happen once, and this cake had been ordered weeks in advance. Based on this experience, I would encourage customers to think twice before relying on this business for an important celebration. Huge thanks again to the local bakery that stepped in and helped save my daughter's Sweet 16. ETA: Now that the owner has chimed in, I realize I should have mentioned that the offer to repair the cake was impossible because of the time frame. I scheduled pick up for noon, but didn't arrive home and discover the problem until nearly 2:00. As a single parent, who had a child to pick up from school, and a 6:00 party to host, making another 2 hour round trip drive was impossible.

Went by today to purchase gift cards for Christmas. Pleasantly surprised to see they had opened…read moreearly!! The young lady was cheerful, helpful and efficient. Was in and out in under 5 minutes. The Christmas decorations were so pretty and calming-greens and pinks and blues. Highly recommend!

Travelled down to Albany to visit family for my son's 4th birthday. Ordered a cake from Sugar…read moreMama's and had a wonderful experience! They are very thorough and thoughtful. My son has an egg allergy and instead of making and charging me for a fully vegan cake, they just replaced the egg. And it was phenomenal! Everyone at the party was gushing over it. Not only was it delicious, it was beautiful! My son loves rainbows, so the cake was all rainbow. It was perfect! And the price was incredibly reasonable! Highly recommend!

Stumbled upon this place when I had lunch at Newk's. Super cute inside. It's small but it…read moredefinitely has a cute aesthetic to it. I love how they offer private parties and classes. I bought a cake pop and wow, it was delicious. It was so rich and moist. It was pretty big for its' size and a decent price. They make beautiful desserts and everything is delicious. The location is perfect. It's in a high-traffic shopping center. Highly recommend this bakery and supporting this small business!

My must-do when coming back to visit Albany. No one does buttercream icing like they do! Don't miss…read morethis place!

I have waited to do my review on the Cakery for awhile. But I will start off by saying, I…read moreabsolutely LOVED them when they were located on Slappey. But since they moved to their new location it seems they left their moist, delicious treats behind! I mean the red velvet cupcakes were so moist, now they are dry! I ordered a red velvet cake for my birthday in March and it was good moist but as I chewed, it spit out some wax paper that had been baked into the cake!!! Still trying to give them a chance, I bought a vanilla butter cream cake for Christmas and when I finally ate a piece, it was as dry as desert sand!!! The frosting was good but geesh the cake itself was too dry and I was so disappointed. So no, I won't be back.

Have tried on numerous occasions to get their daily sandwich special. They are always out of it…read more Truck hasn't came in we ran out always some lame excuse. Tried their sweet potato dessert it tasted nothing like sweet potato. Not happy with the hours of service or quality of products

The cupcakes looked like they were thrown together, all except the strawberry one!!! Took off a…read morestar for presentation... 1st time I ever tried a strawberry brownie! Yummy Main reason I came was for the chocolate covered peanut butter squares... Pretty good!

I was in town for work and wanted to get something to thank my collogues, I found Gigi's right her…read moreon Yelp. I placed a delivery order at 9 am and cupcakes arrived promptly as requested at 2 pm. I got at least one of almost every flavor and everyone raved about every single one. I tried the lemon blueberry and it was so light and fresh. Can't go wrong with ordering from Gigi's.

Great staff, very clean with a nice restroom, a small seating area, and great tasting treats that…read morewill not let you down. We ordered a 12 pack of cupcakes for pickup at the Columbus location which is very convenient. Thank you to the team for their help selecting amazing cupcakes!

The cream horns are out of this world also the cake petit 4 also the cookies and cake. The owners…read moreand employees are very friendly. This is the first bakery that I have found that compares to Magic Oven Bakery.

I called to order a cake and whoever helped me was rude and short with me on the phone, they need…read moreto work on their customer service skills. I took my business elsewhere.

I stopped in at this bakery while traveling in Tifton. It is a small storefront with great…read morecupcakes. I bought strawberry and red velvet cupcakes. Both were excellent. I would highly recommend. Will stop by again if I am in the area.

Small intimate cupcake store with very reasonable prices. We were in and out within 5 minutes but…read morewhile we were there the lady took good care of us making sure my daughters got exactly what they wanted.

I love love LOVE this place. They can bake AND cook. She did a catering event for me & some friends…read more& the food was AMAZING!!! EVERYTHING was FRESH and QUALITY!!! The price is always worth it because everything is from scratch. She even made us butter the morning of for our waffles (not pictured). She goes ABOVE and BEYOND with her customer service. Very polite, GREAT with communication, and if you say you don't eat it, I CAN BET she changes your mind. Her caramel cake converted me. I promise you whatever you try will be good. Trust me, we're an hour & 30 away and still go. Staff is always so friendly and welcoming when you come in. Sitting area inside and outside feels just like your home.

I pre-ordered and paid for cupcakes to take out of town one week prior to pickup. When i got…read morethere, none of the staff knew anything about my order. They tried to fulfill my request but weren't able to complete my original order. I am extremely disappointed.