I want to share an experience from my daughter's Sweet 16 this week because one local Americus…read morebusiness truly saved the day. I ordered a custom cake weeks in advance and drove nearly an hour to pick it up the day of her party. When I arrived, the cake was already cracked. I waited while it was repaired, but after driving home I discovered it was actually in worse condition than when I left. With a Sweet 16 party happening that evening, there was no time to go back and start over. Thankfully another local bakery stepped in at the last minute and repaired the cake so it could still be used for the celebration. They didn't have to do that, but they did -- and I'm incredibly grateful. The original bakery did refund the cake, which I appreciate. However, they declined to reimburse the additional repair cost that was required to salvage the cake in time for the party. When I followed up privately to ask if that portion could be reconsidered, the owner stopped responding to my messages. Milestone birthdays only happen once, and this cake had been ordered weeks in advance. Based on this experience, I would encourage customers to think twice before relying on this business for an important celebration. Huge thanks again to the local bakery that stepped in and helped save my daughter's Sweet 16. ETA: Now that the owner has chimed in, I realize I should have mentioned that the offer to repair the cake was impossible because of the time frame. I scheduled pick up for noon, but didn't arrive home and discover the problem until nearly 2:00. As a single parent, who had a child to pick up from school, and a 6:00 party to host, making another 2 hour round trip drive was impossible.

Went by today to purchase gift cards for Christmas. Pleasantly surprised to see they had opened…read moreearly!! The young lady was cheerful, helpful and efficient. Was in and out in under 5 minutes. The Christmas decorations were so pretty and calming-greens and pinks and blues. Highly recommend!

We had the French toast when it was great. Service was very good too. Definitely recommend for a…read morelunch date.

I haven't had a server as great as Charles was in years. The quality of the ingredients in the food…read morewas absolutely top notch and so was the classic beautiful restaurant. Everything was was wonderfully done.

Have tried on numerous occasions to get their daily sandwich special. They are always out of it…read more Truck hasn't came in we ran out always some lame excuse. Tried their sweet potato dessert it tasted nothing like sweet potato. Not happy with the hours of service or quality of products

The cupcakes looked like they were thrown together, all except the strawberry one!!! Took off a…read morestar for presentation... 1st time I ever tried a strawberry brownie! Yummy Main reason I came was for the chocolate covered peanut butter squares... Pretty good!

I went thru the drive thru today, 9/1/25 and got a butter pecan cone for my wife and a rocky road…read morecone for myself. We noticed right away how small the scoop size was. Much smaller than usual. When we got to the top of the cone, there was no ice cream in the cone it self. How disappointing. The workers at Bruster's were probably pissed off that they had to work on Labor Day so they figure, let's screw over the customers today. Really disappointing Bruster's. Your ice is expensive as it is, but when you can't give the customer their fare share they pay for, the customer goes somewhere else, and also tells all their friends they got screwed at Bruster's!

Enjoyed 4 scoops of ice cream . 2 chocolate marshmallow and 2 vanilla. Hot fudge was good on it…read more Busy day on a Sunday . Used the drive through. It was nice.

When walking in the door, I was warmly greeted by the owner. This is a cute, clean place to stop…read morefor a quick lunch or an ice cream! I am a sucker for hot dogs and had a great one here. I had a chili- slaw dog with onions. Every thing about it was perfect! The texture of the hot dogs, the slaw and the chili. The chili tasted homemade. The choice of desserts were enticing so I chose a chocolate cake. They had red velvet and key lime on this day. I can't wait to return. I even got a goodbye hug!

Friendliest service in town! Excellent homemade chili. Great variety of hotdogs and ice cream…read more Great location near Phoebe North. Great deals. Small business with big customer service! Support Albany's small businesses!

My must-do when coming back to visit Albany. No one does buttercream icing like they do! Don't miss…read morethis place!

I have waited to do my review on the Cakery for awhile. But I will start off by saying, I…read moreabsolutely LOVED them when they were located on Slappey. But since they moved to their new location it seems they left their moist, delicious treats behind! I mean the red velvet cupcakes were so moist, now they are dry! I ordered a red velvet cake for my birthday in March and it was good moist but as I chewed, it spit out some wax paper that had been baked into the cake!!! Still trying to give them a chance, I bought a vanilla butter cream cake for Christmas and when I finally ate a piece, it was as dry as desert sand!!! The frosting was good but geesh the cake itself was too dry and I was so disappointed. So no, I won't be back.