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    Suffield Auto

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Artioli Chrysler Dodge Ram

    Artioli Chrysler Dodge Ram

    (52 reviews)

    This auto dealer has become my go-to place for all my repair, oil change, and check engine light…read moreneeds. They treat their customers right, charge reasonable fees, and always welcome me with personal attention and good service. I had a tire that needed air, for instance, and the thought of the Costco line and wait time made me groan. I realized I could roll up to Artioli and they would help. They did. Thank you Artioli for your good service and friendly attitude. We will be customers for life. And...we recommend them to you for purchasing a great car too.

    Lousy customer service, will not repair your issues, even though it's under warranty. Bought a 2016…read moreAudi Q5 in early March 2026, they lied to me and told me they replaced the battery and put it in a new one they did not. They knew there was electrical problems with the vehicle, but tried to brush it off bad front tires took it to an Audi dealer, fathers and sons. They even printed out that the tires were bad. Brought it back they said the tires are fine. They won't replace them. there's serious electrical problems going on power steering, etc. they won't do anything about it. They say it's fine. There is a serious power steering issue. They brush me off every time I go there. I will be taking further action against them. Do yourself a favor and don't go to their dealership you will get ripped off., you will end up with lemon! There are many other problems I could go on, but I'm sure you get the picture, along with other issues with the vehicle that they will not acknowledge when I bring it up to them, I'm sure you get the picture. No doubt they're trying to push it off until the time is up that they have to stand by it! Then they will say the problem happened after the fact , well that's bull. I've been saying it since day one! STEER CLEAR OF ARTIOLI DODGE 525 ENFIELD ST. ENFIELD, CT UNLESS OF COURSE YOU WANT TO GET RIPPED OFF.

    Enfield Motor Sales

    Enfield Motor Sales

    (4 reviews)

    My fiancee purchased a 2003 jeep grand Cherokee from one of the owners named Joe a little over a…read moremonth ago for $6100. It had just over 110,000 miles on it. Upon looking at the vehicle everything looked ok at first glance. Joe stated the transmission was strong and there were no issues with the 4 wheel drive. After taking it for a test drive I noticed the brakes were a bit soft so I brought my concern to Joe who said he would have it fixed before the final purchase. On the day of purchased it was decided to take the jeep to a local dealership for a final inspection. Upon inspection there were a couple repairs that we're needed. It needed a new steering box, the rear lower control arm bushing would need to be repaired and the transmission seal would need to be repaired. So we brought back the evaluation to Joe and he stated he would cover half the cost of the steering box and would replace the transmission seal. After having the work done we were informed that all we had to do was go have the jeep registered and we were good to go. As soon as we got home we noticed the passenger side door opens from the outside when it wants to. Also we realized the steering was thrown out of alignment when the steering box was done. We then also realized the tires kept losing air due to dry rot. And then to top things off the transmission started leaking fluid at the seal and the brakes went soft and the e brake didn't work. So we contacted Joe immediately who didn't return our phone calls for 3 days. Finally when we did speak with him he wanted us to bring the vehicle back almost a week later because that time best suited HIS schedule, but did not suite ours. Now in case your wondering we have 3 children and having bad brake, misaligned steering, bad tires and a leaking transmission is a HUGE safety issue. So in stead of waiting on Joe's schedule we went and had an alignment done and new tires installed. Another $700 expenditure. Also upon further investigation of our paper work we discovered a federal required safety inspection was not preformed and was not signed and provided and that Joe had inserted a "AS IS" clause into the purchase agreement. But even so that does not void federal requirements for safety inspection and repairs. Also upon researching DMV dealer sales requirements a conveyance fee is to be used for such inspection as well as for filing all required DMV documents including registration. Yet inspection was not done and we had to go to the DMV ourselves to register this vehicle and all that was provided at the end of the sale was a purchase agreement and an odometer disclosure. There weren't any invoices even supplied for the repairs done. These guys should not have a dealers license. They are conducting business as if they were private sellers at dealership prices

    Awful experience with Rides by Joe (Guiseppe Russo) at enfield motor sales. My friend agreed to…read morepurchase a vehicle from him for an out the door price including registration and plate fee's. He had her sign for a deposit and then a day later nonchalantly mentions additional fee's for registering the vehicle. When she told him that was not what was agreed to , he lied and stated that he never said that. He must have needed the 300.00 deposit more than she did. Buyer beware of this guy at Enfield Motor Sales at 525 enfield st in Enfield CT.

    Suffield Auto - usedcardealers - Updated May 2026

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