1. Sue Johnson

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Berkeley, CA

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Sue Johnson

4.3 (58 reviews)
Closed • 12:00 pm - 6:00 PM

Services - Sue Johnson

Electric installation or replacement

Electric repair

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17 years ago

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15 years ago

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12 years ago

Great service, fantastic selection, custom work while you wait. What a find! Thank you Sue and Carmen.

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11 years ago

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Page 2 of 2

Ask the Community - Sue Johnson

Review Highlights - Sue Johnson

“From the moment that I came into the store with my lamp and met Carmen to the moment that I picked it up after receiving a call from Hank, the staff and service were exceptional.”

Mentioned in 3 reviews

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Fenton MacLaren Home Furnishings - Bench

Fenton MacLaren Home Furnishings

(76 reviews)

$$$

West Berkeley

I just had the most fun shopping for a pair of recliners at Fenton MacLaren Home Furnishings, with…read moreKeith, a co-owner, devoting an hour to teaching me everything I wanted to know. I had questions about the mechanics of a recliner and Keith turned a chair upside down and gave me a tour. The shop had sent us home with samples the day before and my family had chosen our favorite leather, but I had concerns about our stain and wood choices so Keith found a large cushion in the Pecan leather and carried it around the truly expansive shop to demonstrate how it looked with various woods finished with the stain we liked. It's astounding to see how finished pieces differ from those small samples. He was amazing and funny and straightforward. He told me that the finished chairs, scheduled to be delivered, could be checked out first in their shop but that even delivered to our home, we could decide that we didn't want to keep them. He reassured me that it would not be a hardship for the shop and also that a new order would take into account the sale that was going on. Getting to Fenton MacLaren is easy. It's convenient to the freeway, and easy to find on San Pablo Ave. The dedicated parking lot is spacious and even attractively landscaped! The shop is large and lovely, filled with light and many pieces of gorgeous furniture. Everyone we met was friendly and helpful, with Keith being truly exceptional. It really was so much fun and I am impressed with how reasonable the prices are for solidly built, beautiful furniture crafted in America of hardwood and leather.

Just have to write and rave about my latest custom made purchase from this fabulous furniture…read morestore- my SUPER GLIDER CHAIR. It is gorgeous and love the handmade Amish construction, maple wood and turquoise leather- all for a great price and promised delivery time by wonderful professional delivery guys. Can't rave enough about the customer focused service that Fenton MacLaren provides. Thank you!

SOBU - Here are the beautiful Copenhagen chairs.

SOBU

(69 reviews)

$$

North Oakland

I'm a longtime customer and a huge fan of Sobu…read more Their carefully curated inventory is a beautiful blend of exquisite furniture and wares for your home, some of which are their own beautiful designs. Their service is impeccable. They're honestly the nicest people I've ever known. I love everything everything about Sobu.

Very disappointing experience with SOBU. I was given a 3-5 week delivery timeframe but received…read moreabsolutely no communication about my order during that time even after repeatedly calling them for updates. With the expected delivery window coming to an end, I desperately searched for answers so I contacted the warehouse myself out of frustration, only to learn they had no record of my order. It turned out SOBU had missed it during processing and never placed it, and this was only discovered because I dug into it myself. Although they apologized, expedited the shipping and offered a partial refund, the follow-through was still poor. Promises were made that weren't kept, which I was expecting but still irritated by. Seriously though, you guys are a small business; isn't customer service supposed to be your thing? I understand that mistakes happen, but there should have been some alarm bells ringing when I mentioned there had been ZERO communication about my order since I initially placed the order and it was supposed to be delivered within the next 4 days. The freight company (Metropolitan warehouse and delivery) was also a separate issue. They falsely claimed they were attempting delivery when they hadn't even arrived at my home. So just be careful because they do charge a rescheduling fee in that situation. That's not Sobu's fault but just an fyi. The table itself is nice, but the lack of communication and follow-through made the entire experience unnecessarily stressful. I shouldn't have had to do all of this just to get an answer. From initial ordering to delivery took ~7.5 weeks. I'm not sure how much longer it would've taken if I just sat idly by waiting for because "I was still in my delivery window" as they suggested.

Serena & Lily Berkeley Outlet - Pair of lamps on a wicker dresser, and a large wicker lighting fixture behind the lamps

Serena & Lily Berkeley Outlet

(40 reviews)

$$

West Berkeley

This store is so much fun. It feels like a treasure hunt every time…read more Serena & Lily's aesthetic is so appealing to me -- all the rattan, sea grass, whitewashed wood, capiz and shells; beachy, sophisticated, boho. I can't afford the higher priced items even on sale, but I've managed to get a few smaller effects that have added to my coastal decor in my Capitola home in a classy way. I've always had great customer service experiences at this store. When you see a product you like, you've got to pull it off the floor immediately so other covetous patrons can't grab it -- I've had people tell me they want something I'm holding in my hands if I decide not to buy it; the employees graciously hold my picks behind the counter for me. One time I was looking at rugs and an employee pulled up all the images of the rugs I was interested in for me on the website with an iPad since they can't unroll them for you. Another time I was buying a sconce light and the cashier grabbed me a brand new one still in the box to replace the display model. The inventory changes all the time and there's always a good selection with a lot of cool stuff. Occasionally something might be a little dented but mostly the merchandise is in perfect condition and good quality.

I enjoy the Serena & Lily catalog & I love a good deal on quality goods, which is why I make the…read moretrip to this outlet and several years ago, it's why I Yelped it. But lately, I'm having a hard time understanding who this place is for. The merchandise is secondhand, used as photo samples, damaged, or incomplete, yet the prices don't significantly reflect that. I've recently seen things like a wooden trestle table missing half a trestle, with the piece of wood with actual exposed nails sticking out & simply placed on its table top, priced as though it were lightly discounted. Yes things are marked down, but they are also frequently damaged, and recently, for me, the math ain't mathing. I used to enjoy coming here for some real finds. Not so much any more. Keep in mind, you've got to bring your own truck or hire a task rabbit to get the furniture purchased here to your home. Think all the inconveniences, but fewer and fewer of the deals. I was offered a discount today, of 20 percent, that only started after spending over $500. That's a commitment. To me, it feels like the secondhand goods remain the focus here, but the hunt is not yielding the same treasure.

Sue Johnson - lighting - Updated November 2026

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