Antoinette was great! Felt very comfortable and such a smooth process! Highly recommend!!!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

This was my first visit to Waxlab. I was scheduled with Hallie & she did a great job! In addition…read moreto providing a great wax service, she was so friendly and we had a good chat throughout the appointment. I will definitely be booking with her again. Note: the salon uses a separate POS system for tips that required a second transaction at checkout & includes a transaction fee. I recommend bringing cash for the tip.

I took a short break from waxing, but returned in February for a Brazilian and full legs as part of…read moremy wedding prep. Hallie was absolutely amazing--her calming energy, friendly demeanor, and efficient technique made the experience so smooth. I've continued seeing her for Brazilians and full leg even after the wedding because she's consistently skilled and professional. I also love the atmosphere at Wax Lab's reception--everyone is incredibly polite, welcoming, and helpful.

Rosi is extremely knowledgeable and professional. My skin has breakdown very easily and she always…read moreuses the right type of wax. She uses a fan to ensure that she never burned you with the wax. And if you do have any skin integrity issues, she has antibiotic cream to put on your skin. The facility is extremely clean and it is a calming environment. I would drive quite a distance to stay with Rosi if she ever left there.

Love this place. Not super fancy like other wax places but the wax they use is better. Plus the…read morelevel of service is superior to other wax places near by. I have seen both Dana who is fast, professional and nice and also Eline who is very thorough, professional and nice. I won't go back to the other wax places after coming here.

My daughter came out today for a mommy and me day with back to back facial appointments. We love…read moreEmily! She's amazing. Her energy is top tier. She's great about catering your facial service to your actual needs. The sound bath playing throughout the visit is an added bonus. She also uses her singing bowl at the end of each session. I prefer her space over the spas and salons that have so much going on during your service.

I got a detox facial with Emily. She is truly an amazing esthetician, very knowledgeable,…read moreaccommodating, and friendly! She answered all my questions with a smile and recommended products specific to my skin type and concerns. I will definitely be coming back and highly recommend her!!

Thank you Dea!! She gets me right everytime. The service is…read morealways on point and my eyebrows seems to have found life again. I've been going here for awhile and everyone is so welcoming.

Clean Salon, welcoming staff & love the appointment system (linked through their Yelp)…read more Thank you Sushila & team!

Khiana did a fantastic job! She took extra time as my hair is blond and difficult to see! Highly…read morerecommend this studio and her!

From the owner: Waxing, Excellent Customer Service…read more Services: Brazilian Waxing, Chemical Peels, Full Body Waxing, Lash Lift, Lash Tint, Men’s Waxing, Vajacial, Wax Academy, Wax Classes, Waxing Studio, Women’s Waxing, Facials.

I've been going to Renee for about a year now, and let me just say... she is that girl when it…read morecomes to waxing. I literally drive an hour just for my Brazilian because I refuse to let anyone else touch me. That's how good she is. Renee is accommodating, personable, and has this calm, confident energy that makes the whole experience feel effortless. She remembers your preferences, checks in with you, and somehow makes something that should be uncomfortable feel like a quick, easy upkeep appointment. The center is always clean, welcoming, and efficient -- but Renee is the real reason I keep coming back. If you're looking for someone who's both skilled and genuinely cares about her clients, book with her. You'll understand why I make the drive. Will continue to recommend her to everyone I know!

Friendly and helpful staff. The place is clean and there is room in the waiting room to sit as you…read morewait for your technician. Excellent service and communication.

I love this place! This was the first place I ever had a wax and the only place I go to. The…read moreBrazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results.

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a…read moredoll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue!

This was my first time coming to this establishment to get a Brazilian and GIRL I will definitely…read morebe coming back. Tahuana was so welcoming and friendly, She did an amazing job. I loved the fact that her sugar wax was organic and with good ingredients for your skin. I would 100% recommend this place!.

From the owner: Hello everyone! Here is your the best choice for…read morewaxing…natural sugar and passion fruit is significant less pain ever and less skin problem as well! Make your appointment by text or instagram (5616724447) First time guest just $25,00! We also offer eyebrows design, henna and brow lamination ! And we have eyelashes extensions and lift and tint! So I hope see you soon

I have mixed feelings about this location. Closest to my home, nice inside appears clean. Quick and…read morefast service. I like my eyebrows fine. I consider eyebrow threading outpatient surgery but this wasn't bad. I wish they would take more time and care with each client. This is like fast eyebrow-threading service. One in, one out. No wipe down of the chair between or head rest. No aloe for the eyebrows or tissue even if you needed. It's the little things I look for when it comes to my care needs. I'm still on the fence about this location. Maybe I'll check out the others or find another eyebrow threading service altogether.

My eyebrows look amazing since finding this place! Such clean work and amazing serviceread more