Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

WOW... I was pleasantly surprised how professional these guys were…read more Very clean work and attention to detail. They installed my DISH and Internet satellite (visat).in my home. I am very happy with service and will use them again on my rental properties.

I've been waiting for a over a week for a response from my phone calls, voice mail messages and…read moretext messages.

As a new resident of Hot Springs living at Beacon Manor, I've recently had my second internet…read moreinstallation completed by Resort Cablelynx--and the experience today was a complete 180 from the first install I had several months ago. From the moment the technician arrived, he was courteous, professional, and respectful of my home. His attention to detail and the overall quality of the installation were noticeably superior. He took the time to clean up, double-check the setup, and make sure everything was working properly before leaving. Compared to my initial experience, this was a much more positive and impressive service call. The installer represented Cable Link in the best possible way--excellent manners, thorough workmanship, and pride in doing the job right. Highly recommend this technician and hope Cable Link continues to send more like him. Thank you Christopher T

They could improve on quality and value. They could credit customers when our internet has been out…read morefor an hour or more. Why should we pay for what we CANT have! It crashes several times a month!. I'm pretty sick of them!

No. Just no. Everything I have read on here is true. Direct TV is awful. Their representative…read morecalled me and when I tried to ask a question, they hung up. They frequently raise fees, they do not show up as promised, and the wait time when you call is ridiculous. I emailed 4 days ago and I am still waiting on a response. DO NOT use them!!!!

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

Your typical cable company. Fidelity was the only internet in the area since we lived in Beebe,…read morethere was DSL but it was too slow. Fidelity was mostly unstable when we were a customer. It would go a few times a week. Their modem would take 5 minutes to reboot. They would have issues multiple times a month. They kept going up in cost, it got to $108. We finally had Rightfiber move in, they installed fiber and it was 20+ cheaper per month that includes taxes and everything. So, 330~ a year is saved after switching and it's more stable with faster upload. We thought giving Fidelity, a chance, they would improve their services and prices after competition came in, to keep existing customers. It was a mistake to assume this. So moved to Rightfiber a few months ago. I told Fidelity I am canceling our service. They kept billing, missed it for two days, and they billed for the entire month. They also wanted their terrible modem, which takes forever to boot to be driven to them. They wanted a person to drive about 30 minutes to an hour over to one of their locations. Wasting fuel and milage. At first, they didn't even want it to be mailed in. They said they'd call, randomly expecting somebody to be at home at that specific time they call, for tech to pick it up. No tech ever called. The billing department over there said they would prorate one month where we were late by 2 days, and the next month after, refund that one as well. Called a few times. It has been difficult dealing with them by canceling the service. I then got another email saying they were going to try and hit the card for January despite not having used the service since November or so. Now, they're letting us mail it in which may cost over $20. It is ridiculous all of this to cancel. Be cautious if you are going with them. First, use a credit card instead of a debit card, and I would recommend you consider avoiding using a rented modem. Even get a used one online, so if you ever do cancel. You don't have this issue. They might not have a contract to keep you locked in, but they make it a bit difficult to opt out.

Don't expect the technician to call you before your appointment. You are expected to wait around…read morefor 2 hours not knowing when they will come and waste your time. Watch out if you work remote because they will tell you to miss work rather than fix their communication mistake and get you setup with internet.