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    AT&T Store

    AT&T Store

    (3 reviews)

    Not impressed with the service. Was told it's open until 6 and we drove an hour to bring my…read moredaughter her new phone and have everything switched over and they are closed for lunch at 3:45 till 4:45. Now tell me when did that become a lunch time.

    I had to visit this store several times to get my phone to work properly. Returned a week later to…read morefix an issue they created for me, which resulted in a second line I did not request to be added. I needed a current number replaced with another number. Told me they could fix, when I arrived he called customer service and then I was told he could not fix because he was a retail store and sent me to Hot Springs. They could not fix my phone there either. When I left that store, hours later I found my phone had no service. I had to call customer service and spent 2 hours on phone. Hot Springs whipped everything off my phone?????? I did not give them permission to do anything, they said they couldn't fix. Why is it that AT&T stores, lie to customers and cost customers extra money and claim they can't fix it. I have been with them for over 10 years and never in my life have I dealt with people that don't want to help resolve problems! I have wasted many days and hours all at my cost. Very disappointed in how they conducted their business and simply didn't care about the problem they created in the first place. Needless to say I won't be staying with them! Over $500 a month with bundled products for years I have spent! I will find else where with someone who cares to help their customers!!!

    Optimum - mobilephones - Updated May 2026

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