Great staff. They take their time with each patient making sure all is addressed. The wait time…read moreis not too bad. I usually see Cristy Ponce. I like how she is understanding and works with you to give the best option for my needs

I did not have a good experience. I spent the better part of my morning on the phone with hillside…read more They scheduled me for appointment at 12:30 p.m. little to find out the appointment was actually for 1:30 p.m. due to their time zone. Would it have not been best to let me know up front? And to top it off I waited almost 1 hour for the doctor during a telle medicine visit. And to make matters worse during this time I needed to be there for my family as we just discovered a major death in the family. I have more experiences with hillside and not just this location as a company. These experiences are not good and all credibility has been lost.

Dr. Patricia Lopez-Po and staff (Victor, Tury, & Alejandra) are always on time, compassionate,…read moreempathetic, easy to talk to and relate exceptionally well. Hands-down the most effective and efficient doctor visits I've had with Dr. Lopez and her friendly staff. I look forward to my visits, always leave feeling so much better in every way. Do yourself a favor, visit Modern MD and meet the most awesome people. Love them!!

I take my mom and Dr Perez and Dr Martinez do a great job helping her or referring her to a…read morespecialist. The facility itself is well run. There is one window when you come in to be seen and fill out the proper paperwork. Then there is another window where you get future appointments or pay any bills. The site is well run.

DO NOT COME HERE!! Find a more professional doctor's office…read more * Very unorganized * More than once I've paid my copay, yet still got billed through mail for the same thing * There seems to be no sense of urgency when you need something * I've had Dr Perez mess with my medication with 0 explanation, even though it completely contradicted what the other doctor here and I talked & agreed upon in my visits. * Want you to keep coming in and paying copays, and seeing more than one doctor, just to tell you the same things and change nothing. * Rarely do they answer their phone during work hours and they NEVER call you back when you need something and leave a message.

Ever since Verduzco has left the quality of customer service and professionalism has truly gone…read moredown. No longer are the days of courtesy follow-ups or the full transparency of hours. The final straw was arriving today per their instructions just to find out they closed their hours earlier without any prompt.

Since I started seeing Dr. Andres Enriquez I Had no problems with my Appointments, referrals to my…read moreSpecialists and my prescriptions, all his staff are professional and friendly. Most Important he LISTEN and explain everything regarding to my health. I don't care driving 19 miles from my house to his office. God Bless Dr. Andres Enriquez & staff

Ms. Castro is great! Takes time to listen and answer questions. Follows up and knows her patient.read more

There professional but sometimes they can't get your results on time but other than that it's great…read moreplace to check on your health

Scheduled online appt approx 6 wks ago, a few days before appointment date began getting…read moretexts/emails to confirm appt and to complete pre regist. confirmed and pre-reg as requested. day prior to appointment recd call saying have to reschedule as i am new patient and cannot see new patients on the date scheduled. exp i have been patient of providence medical partners for several years, (the pre reg app already had my info populated) but they keep changing providers at this location., said did not matter have to reschedule. i already requested time off work and as well made up time for the loss of work for appointment. Not acceptable and not a satisfactory reason to reschedule appointment on their books, confirmed for 6 weeks!

I would give ZERO stars if that were an option. One is being highly generous…read more Throughout my time under their care, I consistently felt that my concerns were not truly listened to or acknowledged. Appointments felt rushed, and questions or explanations about my condition were often met with judgment rather than discussion. As a patient, I believe collaboration is essential, yet any attempt to provide input or ask questions regarding my medications was dismissed. Treatment decisions were presented as final, with little regard for my lived experience or comfort level. What is most concerning is that I was dropped as a patient despite having a chronic condition that requires ongoing, consistent medical supervision. Terminating care without appropriate transition, support, or concern for continuity of treatment placed my health at risk. For a patient managing such condition gaps in care can have serious and potentially dangerous consequences. I expect medical professionals to provide care that is respectful, attentive, and patient-centered, especially when managing chronic conditions. Unfortunately, my experience fell far short of that standard. I hope this feedback is taken seriously, as no patient, particularly one with a chronic condition should feel dismissed, judged, or abandoned in their care.

I have read all the other reviews and they only talk about the staff and not Dr. Arroyave. Dr…read more Arroyave was my primary care doctor and was one of the most professional and caring doctors I have ever seen. She did a total review of my labs and did a complete physical. She indicated that my liver enzymes were elevated and instructed me to take a Vit E daily. Sure enough the next lab I had all my liver enzymes were normal range. I also have diabetic neuropathy and a prior physician had put me on Lyrica but it did not work very well and made me feel strange. I read an article from Dana Fabre Cancer Center and a suggestion was to try Alpha Lipoic Acid and Vit B6, I gave a copy to Dr. Arroyave and she approved that I try it, within 2 weeks I could walk again without any foot pain. The importance here is that Dr. Arroyave listens to her patients and collaborates as appropriate. Unfortunately, Dr. Arroyave left the practice and I had to find another MD. Dr. Arroyave is now practicing again and I recommend her as your primary physician.

Unfortunately, the experience with this office staff has become too frustrating and exhausting to…read morecontinue dealing with. I left multiple messages for the doctor/nurse practitioner and never received a response, which ultimately led me to having to go to the ER for something that could've been handled with a phone call. When I called again to follow up and explain the situation, I was placed on hold for over 20 minutes without any resolution. Conveniently at 5pm, so when I called back office was closed. This has been an ongoing issue for years, and whenever concerns are brought up, excuses are made instead of changes being made. Patients deserve kindness, professionalism, communication, and basic respect. Do not recommend this Dr office.

Dr. Hazboun is a great doctor. He genuinely cares about his patients. His bedside manner is…read morephenomenally good. Dr. Hazboun's staff is par for the course. He is an excellent md.

DO NOT GO HERE. Dr. Linda Lacy does not care about her patients. For example: My mom was referred…read morehere and when ever she has an issue and books an appointment she NEVER gets to see or talk to Linda Lacy instead you will see one of the practitioners there. And you NEVER get phone calls returned. Long story short Linda Lacy NEVER helps her patients and instead send them off with a referral. Leaving my mom in pain and no help. LINDA LACY DOES NOT CARE ABOUT HER PATIENTS.

So today I took a day off of work to go to a new Doctor. I was called yesterday to remind me of my…read moreappointment at 1. They said they get there early because I am a new patient. They SUGGESTED" 40 minutes. I was not told that was a mandatory amount. I get there at 24 minutes before my appointment and they tell me they won't see me, I have missed my time. She then charged me $25 for missing my appointment. With a smile then asked when I want to reschedule... I told her I would rather die than come back.