today I went to this fine establishment where I was greeted in by an adorable young gentleman named…read moreconnor. He had the best customer service I had ever seen and his manors were top tier!! 10/10 will be going back!

I ordered from Arby's Zion Crossroads, Virginia, today. The roast beef pictured in their app and…read moreon their website was pink in color and looked juicy. What I got was dark brown, dry meat, almost black in color. The Jamocha shake pictured was dark, almost like a chocolate shake. What I got looked like a vanilla shake and had almost no flavor to it whatsoever. The curly fries I received were about half of the amount pictured. I'm so sick of this deceitful advertising. We all just take our orders and figure, Oh, well, I guess that's how it is, and move on. I'm just damn tired of the lies from these corporations and won't be going back. Period.

We were staying in the area for a graduation. This is your typically diner! Excellent food and…read moreservice. Don't let the outside scare you off. Grits were phenomenal. We truly enjoyed our breakfast and can tell it's full of locals. Definitely would go again when we are in the area.

Food not so good anymore. Home fried potatoes were deep fried,black…read more Corn beef hash, Canned. Grits, oh my. Server said they were instant,and it tasted to me like mashed hominy. Ham slice was fried and tasteless. Biscuits, stale. This was our last visit. Server did nothing. It would be nice if when they were not busy, they would clean. The whole counter area was dirty .

Very disappointed in our service tonight. We ordered our food and it took almost 30 plus minutes…read morefor it to come. I attempted to go inside and see what was going on but the cashier and customer were dancing as if they just left a nightclub. On top of that, the outside reeked of marijuana. The one star came from me allowing grace to this young girl who seemed fairly new to her job and was having a hard time with the order. We eventually got out food, with no drinks, no sauces ( which we asked for both). They attempted to smooth it over by putting coupons in there .. I guess the garbage can will be using those. Please do better.

Ordered online at 11:30 for pickup at 12:00. Arrived at 12:05. Not ready. They said 11 minutes…read more Finally had to go inside at 12:25. Trifling. I guess they didn't know people buy food at lunchtime.

My husband and I went on a Sunday after a busy Walmart trip. We were met by warm courtesy after a…read moremistake with our order. My husband got a little riled up but the trainee and manager handled it very professionally. They remained calm and courteous after my husband acknowledged he overreacted. No one is perfect, but you can tell they're trying their best.

They forgot most of our food and still charged us for the food that we did not get and this is not…read morethe first time this as happened it has happened many times before and waited for 45 minutes

The sad thing about this entire review is the fact that this McDonald's is actually conveniently…read morelocated off the highway and it's also one of the only locations in the area. I've been here approximately 10 times over the last couple years and to sum up all the experiences something has always been wrong every single visit. Just today I sat in the drive-through for approximately 20 minutes, hoping to pick up my order that I placed ahead of time in the app. Once at the drive-through window, nobody talks to you until about five minutes later. The Diet Coke I ordered today was a slush of basically soda water that had zero carbonation and a bad mix of the Diet Coke syrup. There is a reason this place has an average of just one star, literally the only redeeming thing about this place is that the BP gas station that it is attached to has some of the nicest people at their registers.

Wow! After being called a liar by a manager and yelled at by one of the staff ! This place is a…read moremockery of the restaurants legacy! It's a money mule ! Very poor service from Emanuel of the evening shift!

Traveling home & stopped to use the restroom. Noticed they had food...WOW!!! Such an unassuming…read moreplace! Mac & cheese was amazing! Fried okra was perfect! What a hidden gem!

Worst milkshake I've ever had, it tasted like plastic and soap. They buttered the outside of my BLT…read morewhen they toasted the bread. There was one small slice of tomato and one piece of lettuce. The only good part was the amount of bacon-because really it was a bacon sandwich. This was my first time and my last. My husband got chicken and mashed potatoes and gravy and the gravy was thin like water. He said the chicken was okay but just okay.

This place has such a beautiful atmosphere. We were greeted by a very friendly hostess and the…read moreprices are sooo extremely reasonable!!! The food itself is sooo delicious! When I asked for extra, extra mayo, they did NOT disappoint!!! And babe's Stromboli...a master piece!!! My Philly chicken supreme was soooo dang good!!!!

We had a very nice dinner tonight here. Our service was a wonderful friendly young lady and she…read morewas very helpful with us selecting our meal. We had a great salad and a gluten free crust veggie pizza. The pizza was good size and tasty. We will go back.

Outstanding ! Good service . Milk shakes are interesting . Hamburgers strong ! Wendy's had a melt…read moredown and I tried this Place .

I think this may be my favorite fast-food burger joint. The food is very consistent. The burgers…read moreare built in such a way that they do not spill out when eating them. Always hot and fresh. French fries are very good with potatoes on the inside instead of half empty like most other places.

No frosty and ketchup! Always out of something ! Poorly ran ! Some of the most obtuse customer…read moreservice ever ! Tape all over the drive thru ! Sad

This location is poorly managed. They never have chili, and…read moreare often out of frosties as well. Sometimes they put signs up, sometimes they just pretend like these items aren't ready. Poorly managed.

Hours say 10pm, pull up to the window at 9:50 and they say they are closed. Lazy and unprofessional.read more

Came by at around 7pm on a weeknight to find the doors locked. The hours say it should be open…read moreuntil 10pm. Through the windows we could see five employees sitting around doing nothing, just shooting the breeze, and one person in the kitchen doing all the cooking AND manning the drive thru by his self. We walked away. The last time I had gone there, they were out of FRIES. The prices do not justify the service. It's really sad because this location used to be fantastic before COVID